Vitality Living Milton

I would recommend to others. We picked this community because it was located within where I live/shop/am, so I could be close. Clean.

My sister was moved to memory care here, recently, since it received high ratings on A Place for Mom. Her son had 24/7 caregivers for her. He was assured that she would be well looked after if he cut down on the hours of the caretakers, so he did. They were supposed to care for her for only three hours (including dinner). I stayed with her until dinner, and saw only one person looking after the residents. As I left, I told the staff they said they would look after her. They didn't. When the night caregiver came in she was lying in the common room, on her stomach, on the floor, in a pool of blood with several people standing around her. She had fallen. It was discovered she had a brain bleed. Long story short, she died in a hospice hospital a few days later. Vitality staff were supposed to watch her for just 3 hours, and she died. Please be careful about using this facility.

I really like the facility a lot. It is very friendly and I just felt my mom would be comfortable living here. Although I feel like some times they are short staffed. But I understand good help is hard to find.

I would say that I am so thankful that I picked this place for my mom that the staff is wonderful very caring. Make sure everybody gets out and involved in everything. The food is wonderful.

I would say it exceeded our families' expectations and most of all my Mom is living her best life now at 90. Best value for the care and services in North Atlanta.

My mom was only there for a few weeks and then passed away. But I was so impressed with the care that she received while there!! I would recommend to others.

My mom was previously a resident at Vitality Living Milton. She wasn't there for very long, so she didn't get a chance to really settle in. But everyone we dealt with was very nice and helpful. [Name removed], in Memory Care, was really good with my mom (she was very anxious coming in the first day). When my mom ended up in the hospital, they regularly called or texted me to see how she was doing. I would recommend Vitality Living Milton to others.

We are extremely pleased with the care that our mom is getting. Everyone is so very friendly every time we're out and we come back. Everyone says "welcome home." You can tell the administration and caregivers really care about the residence We love the fact that they have assigned seating you don't have high school drama at where to sit for meals as we encountered at her last community. The once a month, family, dinners, etc. have been really nice and really fun for the residence and families

The staff and facility are excellent. My dad is really happy there and calls it home. There are plenty of activities available if the resident chooses. My dad really appreciated the Veteran's Appreciation activities. The food is hit or miss for lunch but dinner is generally good. My dad loves the specialty brunches they have monthly. Any special circumstances or requests we have made regarding care or housing has been addressed promptly and to our satisfaction.

We love the place. It's clean and the staff are fantastic. They do have housekeeping, but I am picky and clean more often than they do. They may be short staffed. We liked that we just showed up without notice and the staff was in the middle of activities with residents and we didn't smell dirty diapers. I do recommend them to friends and family.

The staff and management at Vitality are all very friendly and very responsive to both the residents and the family members. The only reason I didn't give a five star overall rating is because of my loved one's higher care needs. If somebody has a loved one with fewer care needs who is a little more self-sufficient, Vitality can definitely handle it and stay on top of everything.

We went with Vitality Living because of the staff, the location, and the facility itself. The room sizes are very good. The staff have been great with communication to families and that is something that has really stuck out to us since moving her in. I would recommend them to others.

Really love the community and the location.

Our loved one moved in at the height of covid and they pretty much moved him in for us, they were extremely attentive and accommodating. Our experience is so far so good, its a cheerful and encouraging environment. The staff care greatly for our father in law and are always willing to assist him when needed.

The activities director at Brickmont community is very good, they have bingo, card games and exercise classes for the residents to participate in. The rooms at this community are pretty good in size, and the quality of the food is pretty good.

Upon touring I encountered outstanding customer service. The community was very clean and [name removed] was very knowledgeable and answered all my questions.