There have been massive management changes in the relatively short time I've been here. Communication between management and residents has not been good.... Read more
Settle into your new home, at Sodalis Ventura Place — a community offering private apartment homes, gourmet, chef-inspired meals, and exceptional independent living services in Lubbock, Texas. This pet-friendly community features stunning and elegant interiors, lined with large windows to allow an abundance of natural light. Take a stroll through the lovely courtyard, or visit with your loved ones in cozy common areas. At Sodalis Ventura Place, you will be surrounded by beauty and served with the best in Southern hospitality.
Great Place to Work Institute has honored Sodalis Ventura Place with certification as a Great Place to Work® for their 2022-2023 awards.
Experience a new type of freedom at Sodalis Ventura Place. Independent living services are designed to provide residents with a low-stress environment. Friendly and professional associates provide regular housekeeping, linen, and maintenance services to keep all private living spaces and common areas clean and organized. Three delicious and healthy meals are prepared daily by a professional chef and served in the classy, restaurant-style dining hall. With multiple menu options to choose from, you’ll surely find something that will satisfy your pallet and dietary restrictions.
Needs may change over time, which is why this community offers customizable personal...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.8
Review Score
Review Score
65 reviews8.8
Out of 10
5 star
59%
4 star
28%
3 star
7%
2 star
2%
1 star
7%
A Place for Mom has scored Ventura Place with 8.8 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Ventura Place has 65 reviews with an average "overall experience" of 4.2 out of 5.
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From the moment we arrived, we were greeted with the warmest true welcome! The staff went above and beyond to make us feel at home and welcomed. Every detail taken care of, and I could immediately tell that this establishment and staff truly care and treats everyone like they are family. The ambiance was cozy and inviting making it the perfect place. I highly recommend this place to anyone looking. The experience was memorable, comfortable, and peaceful for mom and I.
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I love that the community has big hallways and balconies. You can also put up a fence for your dog on the 1st floor. They have a nice walking trail. The cottages are very large and have everything you could need from a garage to kitchen and washer and dryers. The resident are very inviting and made my experience wonderful.
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There have been massive management changes in the relatively short time I've been here. Communication between management and residents has not been good.
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Soon after move-in the shuttle bus driver was no longer employed, and the position remained open for some time, making it difficult and inconvenient to get transportation for a while. I do believe the facility management is doing the best they can. The parking lot area could really use some more handicap friendly ramps. The parking lot has some pretty crazy pot holes. The dumpster to dispose of trash is quite a long walk for some residents, especially those with mobility issues. The housekeeping staff is great!. Staff members have been lovely. Maintenance team has been responsive, kind, and friendly. Internet is maybe included for some or majority of inside apartments, but the signal won't reach to some areas of the property. A healthy internet connection included in amenities would improve the value. A post office box for residents to send mail would be more than ideal and improve value of services provided. A more convenient, handicap-friendly way of disposing of trash would improve value.
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I live in a cottage at Ventura Place and it is just right for me. It is very comfortable, the resident and staff members are all friendly and helpful. The value for cost is good overall and I would definitely recommend this community to other families based on my experience so far.
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Great new caring staff! Leadership is outstanding! Food is finally really good! Maintenance issues are handled right away! It is my recommendation that if you want to live in an independent resort like community that's not an assisted living then Ventura Place is your place!
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I liked the other residents the most, and dislike the management. The place is in transition.
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Everyone has been friendly and helpful with questions. The environment is nice, no weird odors or noises. Very easy to get to.
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As I walked in I was greeted by [name removed] welcoming me “Home”. Shortly after, [name removed]came out and greeted me as well and gave me a full tour of the facility. Knowing he has several years of experience in this field. Leaves me with comfort and gratitude. The fact that we discussed over dinner and not in a boring office, left a good taste in my mouth! I am forever thankful for [name removed] and his expertise. And feel like my grandmother would excel and feel like she’s at home here. Thank you [name removed]!
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When I came to visit this place people were happy you don’t see too many places like this good food good entertainment and somebody to talk to It felt like being home. This is a wonderful place, I ran an establishment for 22 years and I highly recommend this community.
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My mom loves living there but the said they would pick up her trash once a week and now she has to take it to the laundry and maid was promised one a week and now she has to request one and internet was supposed to be included but they said cottages don't count. Other than that she is happy there. They don't have a person doing weekly activities now either I think they still do the bigger stuff though. Things that they had initially promised have been taken away.
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No data collected
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Response from Ventura Place
April 24, 2023Staci, thanks for reaching out to share you experience. I’m happy to hear your mom is enjoying life at our community. I’ve shared your review with the General Manager and he’s going to follow up with our housekeeping team about the concerns you’ve shared. He’s also happy to speak with you directly if there’s anything else he can help with, and I’m available at CustomerService@AtriaSeniorLiving.com.
They have been courteous and responsive to our concerns. I woud recommend to others.
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The staff is awesome and the value for cost is really great. We are very happy with them. My loved one loves the community.
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They were simply fantastic , they did everything possible and were very caring and polite with him. The nurse was very patient and compassionate with him which was very welcomed from our family. Found the right place for certain for my brother and would highly recommend them to anyone whom asks.
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We have been here 6 months and the billing has been wrong every single month. They have a complete overhaul in staff and has taken a toll on everything. The staff is behind, the meals have gone downhill and are very slow to get out. They are in a period of transition and causing some issues but they are working or the director is working to hire on more staff and hopefully get things back on track.
I enjoy the community so far. This is a nice place to go, if you have to go somewhere. The staff are very helpful. There are a lot of activities for the residents to choose from. Card games, games, and more are some of the activities offered. The meals are well prepared.
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No data collected
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It's great. The staff and people have been very helpful and welcoming. They've made everything right from the beginning, and they make it feel like home. The food I tried wasn't bad, and the dining hall is very nice. They grounds are very pretty and well kept. They always have a lot of things to go and do, so the residents aren't just sitting in their rooms all the time. Compared to other places, they are very much a good value. It's just a very friendly place, and the best around that I could find.
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No data collected
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I am deaf and will teach American Sign Language (ASL). I'm very disappointed not to move to another location near me.
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Good service, good food, friendly, good apartment
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See what the neighborhood has to offer and what’s nearby:
Ventura Place offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Ventura Place 8.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (806) 785-5565 to reach a resident at Ventura Place.
To reach a resident at Ventura Place call: (806) 785-5565
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.