Brookdale Grand Court Lubbock

I have highly recommended to several people. We picked them because of the cost and it was recommended.

The front desk staff is fine. The meals are unacceptable, the meal service is very unacceptable. We are providing 1 to 2 meals per day the meals and service is so bad. When first moved in things were pretty good. Since change in managers, it has gone from bad to worse. We are currently seeking alternative housing.

Brookdale at grand court is amazing from staff to clients. So kind and helpful. They go up and beyond . The best place ever. The facility is surrounded by shopping plaza. Including one block from Walmart. Thank you for the recommendation

I would rate Brookdale Grand Court with a 4 1/2 for overall experience. My cousin has been very happy with her new community. They do a great job keeping the place clean and cleaning her room and towels/bedding once every other week. The staff is super friendly and work beyond their pay I'm sure. I'm not sure where quality of care comes in because she is responsible for her own needs, but the dining staff does their best to accommodate. Meals and dining so far have been enjoyable and tasty. Every once in a while they will have something she doesn't care for, but they have the same alternate menu available just in case. She really enjoys activities like movie night among other things. [name removed] does a magnificent job planning for all tastes in fun. The value is worth the cost. The amenities she has help her get to and from doctor appointments, Walmart, United, among other things as needed. Her apartment is just the right size and she feels at home.

The staff seem to be very attentive, the food is pretty good for the most part. Large variety of meals. The residents are especially welcoming and friendly. The wait staff are kind and helpful. There's a button in the apartment bathrooms for mom to push every morning and evening to let the office people know you are okay. They have a thing to wear around while in the building, so if you were to fall they can know exactly where you are. My mom fell in her room one evening and they got to her very quickly and helped her up. They have group outings to different stores to go shopping. They clean her room and change the sheets twice a month. For 6 dollars you can have a basket of laundry done, brought back all folded. I wish I could pay someone 6$ to do that. Several residents play card games, Dominos, and other games in the lobby after dinner. Or some just sit around and visit. There are two Sunday services upstairs. Puzzle area, library, hair salon, and laundry room so if you don't have a car, you still have everything available. I saw many different family members coming to have lunch or dinner with their parents (and they don't charge extra), which makes it more inviting for people to eat with their mom or dad. I think that's really nice. The place is clean and well kept. I would highly recommend this place for anyone's mom or dad.

It is a good choice. I would also say that - A Place for Mom helped us find a living situation that was just right for our family member.

Providing movers that are familiar with the facility. Just able to lend a ear to family if we needed concern with move The additional assistance they provided for mom. Most importantly the emotional support we received from the staff. Understanding the big environment change effecting moms move from house to apartment. The staff and residents so inviting to new residents . I was afraid of the dinning room because I did not want to eat by my self. My first day several resident ask me to sit at their table. The people are so kind and helpful with getting around the facility.

Enjoyed the visit, met a lot of potential friends! The food and staff were super helpful. [name removed] was very sweet and had a bubbly personality! The ED introduced herself after my lunch and already knew who I was!

I came in to look at apartments and have lunch with my daughter and son in law at Grand Court. We all had the fried catfish and it was delicious. The apartments were spacious and people were all very friendly. I will be going back!

What we like most about the Brookdale Grand Court Lubbock community is the fact that they have Church of Christ services on Sunday's. Based on our experience so far, we would recommend this community to other families.

5 stars for all! Brookdale Grand Court Lubbock TX. Is the best place in Lubbock for independent living. The staff here are everything you could ever want in a staff member. The apartment sizes are also perfect for what I need and want. I recommend Brookdale Grand Court over any other facility in Lubbock Tx.

I am happy here at Brookdale Grand Court Lubbock! The staff are kind and caring. The other residents are friendly. There are activities available for the residents to engage in. I would encourage you to come visit and see if this would be a good fit for yourself or loved one.

We chose this facility because My uncle was just more familiar with Brookdale because his sister had been there previously. I feel like he wanted to go there because it felt familiar. I feel like overall the environment is very good. The residents there are happy and glad to help. They staff has been very helpful to my uncle as he was getting settled in. I would definitely recommend Brookdale Grand Court Lubbock to others.

My parents are doing well. It's a welcoming and clean community. The staff are knowledgeable. The apartment is good and has good accessibility. It's just the right size and meets all their needs. They've enjoyed the activities they've tried so far. When it came time to move, we had make it happen really quickly, and they were really awesome to work with getting the financial part of it worked out. My parents have a dog, which has been the best stress reliever getting to keep her with them. and their dog is really happy there as well. I've been really pleased with the experience.

It was a very clean & nice facility with very friendly staff & residents. I really enjoyed meeting everyone.

It is a great place to live! Food is excellent; personnel very efficient, cheerful & helpful! Transportation provided. Activities scheduled for each day. Great place to meet people and make friends!

Upon entering the facility, I immediately was welcomed by the front desk. Each person I came in contact with was friendly and helpful.