Add a review
For pricing & availability
I had visited 8 other facilities and when I walked in Trustwell you could feel the difference and care they had for their residence. I would definitely recommend this place to anyone needing extended care for family members.... Read more
Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.6
Review Score
Review Score
35 reviews9.6
Out of 10
5 star
58%
4 star
35%
3 star
3%
2 star
0%
1 star
6%
A Place for Mom has scored Trustwell Living at Miller Place with 9.6 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Trustwell Living at Miller Place has 35 reviews with an average "overall experience" of 4.4 out of 5.
4.6
4.6
4.2
4.4
4.4
4.5
4.0
I had visited 8 other facilities and when I walked in Trustwell you could feel the difference and care they had for their residence. I would definitely recommend this place to anyone needing extended care for family members.
5
5
5
5
5
5
5
I thought the staff were all super friendly. Place was very clean. Felt some of my Dad's medical issues were ignored that needed attention and due to that had to be taken to the ER. My parents went thru several chefs while they were there one year and felt serving size was very small and felt snacks should be offered in evening time. Had long discussion with nurses to get my dad at the appropriate level of care to decrease cost of care. Felt he was charged too much and it was corrected. It was also very expensive.
5
5
4
4
4
5
3
I toured Miller place for my aunt [name removed]. [names removed] were amazing and really made us comfortable. We plan on moving [name removed] in a few months into Miller Place.
5
5
No data collected
5
5
5
5
Best staff you could ever ask for! Always helpful, checks on me a lot. [name removed] in activities gets me my favorite snacks.
5
5
5
5
5
5
5
Miller Place is a great place for your relatives. It is locally oriented and well run.
5
5
5
5
5
5
4
Above and beyond the best.
5
5
5
5
5
5
5
Facility has a family night with entertainment monthly. It's fun to watch grandma and grandpa enjoy themselves again! Sometimes they even dance!
5
5
5
5
5
5
5
The entire experience is always wonderful. The meals are delicious. We had live music tonight. Activities another night. The staff was energetic and pleasant. They always make you feel welcome.
5
5
4
4
4
4
4
We were only a resident there for a month. Mom then developed some pressure wounds, and we had to move her to a skilled nursing facility. That is where she will be staying. The staff was good to her and us while she was there. They did a great job knowing if it was an assisted living facility. They did keep us informed about her conditions. Mom never wanted to participate in activities, but that is her. The only issue I had was that they did run the prescription drugs through insurance. I had to do that. That may have been since they are a private pay facility. Overall nothing bad to say about the care. Miller Place was a nice assisted living facility. All private rooms. Staff willing to help as needed with care. The facility was clean and neat. Note that it is a private pay facility.
4
4
4
4
4
4
4
My mom was completely against moving out of the house she raised us in. However Miller Place still does family nights & all my siblings & grands can do dinner at mom's "house."
5
5
5
4
5
5
5
Excellent care, everyone is very helpful, friendly and kind to our parents!
5
5
3
5
5
5
4
My parents receive wonderful, loving care. Staff is always friendly and helpful. I always feel informed about their health issues.
5
5
3
5
5
5
3
As a resident, we are always on the go! Activity director is making sure we have fun!
5
4
4
4
5
5
5
Always seems to be something to do. Food is good, staff is friendly.
5
5
4
5
4
5
3
Dad is happy here & enjoying the monthly VA group. They do lots of activities with their # of guys!
5
5
5
5
5
5
4
My grandma was completely against the idea of moving until we saw Miller Place. Activities are amazing & its a very clean home. Staff became family!
5
5
4
5
5
5
4
I hated to leave my home of 60+ years and move to AL. I loved my garden at home. The maintenance man made sure I could have a garden in the courtyard. Made the move easier for me.
5
4
4
5
5
5
4
Positive experiences since administrative changes, All staff and administrators listen and address issues as brought to their attention. The atmosphere at Miller Place is positive and upbeat! :)
5
5
5
5
5
5
4
Very cheerful and bright, clean and well maintained. Really nice staff too to bottom. It is excellent! Really well run and the carers are wonderful.
5
5
4
5
5
5
3
The experience and tour was very wasy at Miller Place. The move in part was made easy with the Miller Place staff.
4
5
5
No data collected
5
5
4
See what the neighborhood has to offer and what’s nearby:
Trustwell Living at Miller Place offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Trustwell Living at Miller Place 9.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (419) 586-2484 to reach a resident at Trustwell Living at Miller Place.
To reach a resident at Trustwell Living at Miller Place call: (419) 586-2484
1bd, 2bd, Studio
Studio, 1bd
Maplewood at Shane’s Village is an all-inclusive Assisted Living located outside of Rockford! We are dedicated to providing high quality services to seniors according to their needs. They offer a full range of senior living services, including assistance with activities of daily living and...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.