Truewood by Merrill, Modesto

In the four months of living at Truewood In Modesto CA I have had a very positive experience living as a single Independent woman for the first time. The staff is incredibly friendly and always agreeable to helping new people adjust to a new way of life. The staff of managers and kitchen chefs and staff are all extremely sensitive to the many personal health and aging issues of all the residents. They respond easily and with humor when needed which helps even the grumpiest residents relax. The rooms are well appointed with minimal kitchenettes, bathrooms and bedrooms that accommodate an elderly lifestyle. There are also cleaning staff and laundry facilities on each floor. The kitchen staff are all wonderful with their food item choices and their sunny dispositions. There are game, exercise and a bus to take us to appointments and monthly fun times at nearby malls and eateries. Our themed parties are beautifully decorated and the seasons here are gorgeous.

All 5's! This is seriously such a good place for our aunt. She is so happy! Truewood has been an amazing place. They are very caring and helpful. They have created a very friendly atmosphere. When she first moved in, the transition was easy and comfortable for her. They went out of their way to make her feel welcome as she acclimated to her new environment. Anytime my loved one needs anything they assist. The price is wonderful and very affordable. We are very happy with all that is included. I know that my aunt is well taken care of and all her needs are met.

What I like the most about Truewood by Merrill is the friendliness of everyone. Staff and residents. A lot of remodeling and repairs are being completed. Staying in the room is hard for long stretches of time.

They lie about cost but the staff is great. The staff is great but billing will lie and take extra money so I give it a 3

I am there twice a week. I talk to my father every day at 10:00 AM. I interact with all the people that live there. It is a very great place. They are so helpful and friendly really great with their activities. There's always live music. They go on trips. It's a really great place. The people that work there from the present all the way down are awesome.

Truewood by Merrill Modesto is a beautiful place. It is a great place and my loved one is so happy to be there. The people are friendly. It is free to have small dogs, what a great gift for anyone much less an older person. The place smells fresh and it is always clean, spotless. The rooms are spacious and clean, it's just perfect. The move in process was no problem. I rate Truewood by Merrill Modesto top shelf.

There are many complaints about roaches in the rooms, overcooked food (ex. tough meat), and a lack of thorough cleaning by the staff. Overall, not a good value. It's very disappointing.

I feel like my step mom is safe here. The quality of food is a bit low, but that is due to the limited budget they're working with in my opinion. Overall- safe place, where I don't worry that mom has help when needed, affordable for what she gets, and the staff is usually looking out for the residents best interest.

Exemplary community! The environment and well being of the residents is an obvious top priority!The personnel is extremely friendly and helpful, as are each and every resident. Workers as well as residents all speak very highly of Truewood. The community always looks, smells, and is kept very clean. There are multiple activities daily for residents to engage in, should they choose to participate. Games, exercise classes, crafts, singalongs, group outings, all intended to build relationships, and stimulate minds & bodies. Often times there are "special monthly events" which are spectacular - enjoyed equally by employees as well as residents. From the top management, to director, housekeeping, maintenance staff, front desk receptionists, activities director, and salon stylist, all are professional, very responsive, caring, and compassionate. It is a real sense of family at Truewood, a genuine, loving, caring community where residents thrive!

Staff have been very welcoming and friendly, including them all knowing her name immediately. We celebrated mom's 80th birthday a month after she moved in and they went out of their way to set up a room for the celebration. The majority of the other residents have also been very friendly and my mom has made friends already. In regards to the facility, although a little older, it is well maintained, clean and maintenance has responded quickly to any requests made.

They were great right from the beginning. I would recommend Truewood to any senior looking for a new home. The meals were good. The move-in was easy.

The staff is exceptional. Extremely helpful, patient and kind. The chef did an excellent job, from what my loved one told me. There could have been a little better communication. I would recommend this facility to others.

All rating questions get 5 stars from me. We are very pleased with Truewood Senior Living Modesto. The facility is in a nice location that is accessible to stores and restaurants.

Only bad thing is the food not great for elderly. Just school cafeteria food everyone there has complained.The price was good until they tried to raise it. The staff was nice when visiting and the place was clean.

The place turned out to be very clickish, and unwelcoming to new residents. Transportation to Doctor appoints fell short. The hours it was offered, 8:30-12om was not enough time to complete an appointment, and making special arrangements was difficult. The single elevator was old and prone to breakdowns. With the dining room on the third floor it was used a lot. Residents had to share the elevator with staff hauling trash and kitchen waste as there was no service elevator. The only other way to get up and down were stairs. Everything seemed to be about money. The general manager was loud and confrontational and very prone to choosing sides without listening to both sides if a situation. I would not go back there, nor would I recommend it to family or friends. . I could go on. There are many more ways this place fell short, but these were the highlights.

Needed to move quickly for health and family. I did not have the luxury of shopping around. 1st impression was a plus. Talking to nurses and therapists who travel to many facilities stating this one was the nicer ones! I woud recommend to family/friends.

My loved one was previously a resident at Truewood by Merrill, Modesto and everything was just great for him at this facility. Walking into this facility was like walking into your own home. The move in process was easy. The food was good. The cleanliness, friendliness, care services and value for cost were great. I would recommend Truewood by Merrill, Modesto to friends and family. In fact, I already have.

It is absolutely wonderful. Very friendly and outgoing. The employees seem to love their jobs. We picked this community because of the affordability and all the services offered with that price. The friendliness was a wonderful bonus!

The people that work there a wonderful they're always making sure that they're entertaining have things for them to do and their food is wonderful. My dad loves it. The staff is incredible. Very clean place! You may use my name. My father said he feels alive for the first time after my mom has died four years ago.

Truewood by Merrill, Modesto is a beautiful facility. It's a great place and my friend is so happy to be there. The residents are friendly and free to have their small dogs. What a great gift for anyone, much less a single elderly person. The place smells fresh. It's always clean, spotless. The rooms are spacious and clean, it's just perfect. Moving in was no problem. I rate this place top shelf. I would recommend this facility to others!