Stratford at Beyer Park

The staff is always kind and considerate, very supportive. Always with smiles and good attitudes.

Worked very hard to meet expectations. My brother made a few good friends who he went back to visit after he was able to move back into his home.

The staff that interacts with clients is absolutely amazing. So caring, compassionate and supportive. They make sure the clients are treated with dignity. I would recommend them to others looking, but I would caution them to make sure of what the final cost per month will actually be.

The food is best described as "meh" but mom likes enough of it. The regular staff is very nice. The nursing staff we've had some issues with (some attitudinal stuff, making mom wait for a long time for ear drops without communicating why). She likes the activities but notes that on weekends it's like a ghost town. She also complains that she makes friends and then they disappear. I understand with HIPAA there are things that cannot be disclosed, but wonder if there's a way staff could convey if someone has died or has relocated just so it isn't so mysterious/upsetting. Overall, I think nearly everyone there is doing their best given the limitations of the system.

They do not do ANY house cleaning besides taking out the trash and cleaning only the bathroom. They do not provide enough quality protein in any of their meals which is critical for senior citizens as they are older! When my mom ended up bed bound I thought charging an extra $3000 on top of what she used to pay an absolutey exorbitant cost for a non nursing facility. Mom one time left food in her walker storage and forgot and nobody checked it till I found it a month later disgustingly green and moldy. (Not healthy for a senior on oxygen.). They're always saying it's hard to find good help. I doubt it cuz what they're milking the residents for they could pay their employees more. Some of the employees were super nice and professional others not so much. One med tech would just leave the medication for my mom when they were supposed to make sure she took it.

My loved one was previously a resident at Stratford. When we had to find a place for my dad in less than 48 hours, they were recommended to us by a friend. They did not disappoint! [Names removed] made things happen so fast! They gave us a ton of guidance! Sent paperwork to Kaiser and kind of did a lot of the legwork. I would recommend them to others.

The staff is friendly. Some of the rules seem unclear/unreasonable. The housekeeping is excellent. Very efficient. The move-in process was easy for the resident. He felt very welcome. The meals are very good. They try really hard to make the vegetarian residents happy. Improvement - management of medications could be revised. Overall, yes I would recommend this facility to others.

My dad is currently a resident at Stratford at Beyer Park. This facility has been a great place for my dad. He is making new friends. He loves the food. He also loves the service and care. He enjoys Friday Happy Hour with music. Everything at this facility is great! I would recommend Stratford at Beyer Park to family and friends.

Overall the Stratford at Beyer Park has been a wonderful experience. The community is very clean, the staff members are very friendly and they provide good quality care to the residents. Based on the experience so far, we would recommend this community to other families.

We needed a place immediately and this is the only one we toured. We felt it was the right place for her. The generations staff took excellent care of our mom during the last month of her life. We couldn't have asked for better care. The only negative was the interaction with the administrator on the day mom passed. Her only concern was that her room was not completely cleaned out even though what was left was not ours. Also she never once offered her condolences over mom passing and in fact it was never mentioned!

They were very patient not pushy allowed multiple tours with multiple children. Everyone is very friendly and welcoming.

Dad is a new resident, and everyone went out of their way to make sure Dad was made to feel welcome. They watch out for his safety and comfort, and make sure he is well fed and gets meals he enjoys. He is also enjoying having other people to chat with and share memories with. It has been a great relief to the family to know they “have his back”, as the saying goes.

The staff has been amazing during this important time for our dad! Every concern was addressed with compassion, every question had a prompt answer! The facility is very clean and we are very excited for this new chapter in our family member's life!

The staff goes above and beyond! Always trying to help. The facility van trips are wonderful. There is van service to and from doctors offices and shopping. Our friend is in the smallest room. It is enough space for a twin bed, tv, dresser, chairs and a small table and a comfy chair for watching tv. It also has a kitchen sink, microwave and small refrigerator. There are mounted book shelves in the room. She has control of the room temperature. A laundry room is near by. There is always fruit, cookies, coffee and hot chocolate at the snack bar. Happy hour and live music gets everyone snapping fingers!

It was really endearing that one night as we were eating dinner with my mom did the owners [name removed] or [name removed] ( I forget) and [name removed] walked around and greet us and introduce themselves and wanted to know how moms stay has been and if there was anything they could do to make her stay better and how she was doing. That told me they cared. I appreciated that.

What we like about Stratford at Beyer Park is that they believe in keeping communicating with the families that are involved. I get a lot of communication from them which is good for me. Based on our experience we would recommend this community to other families.

My loved one enjoyed being there and having the other residents around to interact with. That helped him improve a lot. It's a nice, bright, cheery place to live. It was the best place for him at the time that he needed it. And I liked all the staff I met. They were very friendly, helpful, and encouraging.