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Treviso Transitional Care in Longview, Texas is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Private, Semi-Private
1.0
Review Score
Review Score
30 reviews1.0
Out of 10
5 star
17%
4 star
7%
3 star
0%
2 star
14%
1 star
64%
A Place for Mom has scored Treviso Transitional Care with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Treviso Transitional Care has 30 reviews with an average "overall experience" of 1.8 out of 5.
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I Am a patient here now. This is my second time here. I came back because the physical therapy department is top-of-the-line. But the nursing care sucks. But again I have been here before and I knew that when I came back. I didn’t come back the nursing care came back to the PT. And if you past The horrible Nursing care here, The PT is the very best. Gb
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Response from Treviso Transitional Care
February 26, 2019Hello, our Facility Administrator would like to discuss your feedback further. Please contact our administrator at [removed] or let us know if you would like us to contact you directly.
Horrible services! The staff are very rude, they have no idea what they are doing. My mother in law was there for about 2 weeks, every time we were there to visit she never saw a doctor the nurses there never told us how she was doing and how her prognosis is. Each time they would empty her urine bag they threw it the toilet and when they would splash it all over the floor they would leave it there. They have gaven my in law attitude bc she had to be changed every 10-20 min due to her having diarrhea. She just got released today we were informed that everything would be taken care of we revived NOTHING, we got 2 papers of discharge papers they didn't know what meds she had taken last they didn't know when she had to go to dialysis it was ridiculous! They just pushed her out the door mind you she literally couldn't stand up by herself she has no strength! The whole place is a peace of [removed]! And I wouldn't recommend it to anyone loved ones they hire literally anyone l. Know one there acts like they don't know what there doing. Please please read these stories before you put your loved one in the garbage place!
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Response from Treviso Transitional Care
February 20, 2019Ms. Lisa, our Facility Administrator would like to discuss your feedback further. Please contact our administrator Jennifer at our office number ([removed]) or let us know if you would like us to contact you directly.
Poorly managed Night shift nurses: Sleeping on the job and not caring for my father Did not change soiled bedding which resulted in severe rash Nurses not skilled for mental disabled patients Would not recommend this facility to anyone
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Response from Treviso Transitional Care
January 21, 2019Mr. Jackson, our Facility Administrator would like to discuss your feedback further. Please contact our administrator Jennifer at [removed] or let us know if you would like us to contact you directly.
I’m actually still a patient here for 2 weeks now. The patient care is not very good. The faculty is 4 years old yet uses dated equipment. There’s poor response time to the monitors. Patients could be dying and they wouldn’t know because they don’t respond to the call buttons. I’ve been waiting nearly an hour. I’m going to call on my personal phone to see if they will respond. Please think twice about putting your loved ones in this facility. If you want them to be cared for go to a different place.
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Response from Treviso Transitional Care
January 7, 2019Our Facility Administrator would like to discuss your feedback further. Please contact our administrator at [removed] or let us know if you would like us to contact you directly.
I think there should be random drug testing at this facility. I know of a LVN employed there who is heavily on drugs and sometimes comes to work after all night binges. If anything happens while she is at work, the nursing home facility will be help liable. When I was looking for short term rehabilitation for my grandfather, this was one of my choices. When I toured the facility and saw this particular LVN, I decided my grandfather would be better elsewhere.
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Response from Treviso Transitional Care
November 27, 2018Please be aware that Treviso Transitional Care maintains a drug-free workplace policy and utilizes employee drug-testing prior to employment and in various circumstances thereafter to ensure a drug-free workforce. Should you care to contact our Administrator, Jennifer, at [removed], and provide specifics regarding your concerns, we will investigate those concerns further. Thank you.
My mother died after a brief stay at Treviso. On the night she died we visited her as we did daily. She was laughing and eating and seemed to be recovering from her recent surgery. We were completely unaware that the staff had failed to give her medication prescribed by her surgeon for two days prior to her death. They never notified us about this. We discovered it after reviewing her medical records (which they did not make easy to obtain). They failed to notice her distress and symptoms when she called for help shortly before she died, and she was left to die alone in her room. There was no call for an ambulance until after she died. This facility is inadequately staffed, and the staff they do have is poorly trained. This facility is a newer impressive building, but please don’t be fooled by your first impression! I will forever regret putting her in Treviso. Because of my lack of due diligence in investigating facilities, I no longer have my mom. Please don’t put your loved one in this facility.
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Response from Treviso Transitional Care
November 15, 2018Ms. Carolyn Merrill, our Facility Administrator would like to discuss your feedback further. Please contact our administrator Jennifer Wright at [removed], or let us know if you would like us to contact you directly.
My mother has been a patient there twice before with no real complaints. But this time is a different story. I do need to say that the OT and PT team did a good job with my mother. There were a few others that seem to do a good caring job. My mother was unable to get out of her bed without assistance, she was left there without anyone checking on her for hours even if she used her buzzer. She was giving a bath one day and her oxygen was removed from her and never put back on her for about 6 hours. Once I arrived and saw her I got her nurse to do vitals on her and her O2 was 72, it is suppose to be 100. My mother is new to using O2 and did not know how to put it back on herself. Yesterday she was released to go make to her assisted living facility and was sent away with NO oxygen and NO oxygen ordered to be and her facility upon her arrival. I spoke to a couple of different people ( the ones in charge of arranging all of this ) on a couple different occasions, prior to her bing discharged. First on the day I was told she would be released in a few days and next the morning of her discharge. I was assured on all occasions that everything would and was taking care of. Once I was made aware( I was at work ) that my mother had arrived home without any oxygen, I then called three to four times to Treviso and spoke to the social worker each time. I was told that they were sending order to the oxygen place at that time, this was a couple of hours after she was release without any O2. IT took over 4 hours before O2 arrived. My mother assisted living place stepped in and called the O2 place and ask that it be delivered ASAP. And the social worker told me if my mother lips turned blue I should call 911. This will be the last time that Treviso will have the chance to care for my mother or anyone else that I care for.
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I stand with the first review, with the exception of a few staff when they have days off care drops off. Would not let any of my family stay there again
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This place has lots of cosmetic attraction. However the level of care is not attractive. We have been waiting on a lift to help my grandmother get out of her wheelchair that she has been in all day. She simply needed to go to the bathroom. They have a potty chair in her room but will not let her use it. We waited for over 3 hours to get help. The poor CNA’s were waiting on the one lift that was operational. A place with this many people and they have one lift that is working. No excuse for that at all. No one has any answers when you ask a question. The workers even said this place was totally disorganized. I would not recommend this place to anyone!
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Well, this facility is one of the newer ones in Longview. It's clean and looks nice, but that's where the good ends. The nursing care is very poor, especially on weekends and nights. Not enough nurses for the number of residents. Takes forever for them to address issues with residents needs. I don't recommend this facility for your loved ones.
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Response from Treviso Transitional Care
August 25, 2017Hi, we apologize for your unsatisfactory experience with Treviso Transitional Care. If you’d like to further discuss your experience, please contact our office at [removed].
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A Place for Mom has scored Treviso Transitional Care 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (903) 663-2750 to reach a resident at Treviso Transitional Care.
To reach a resident at Treviso Transitional Care call: (903) 663-2750
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.