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The staff at The Wellington is excellent and we would recommend this community to other families who may need a place for their loved ones.... Read more
Enjoy luxury living while receiving the care and assistance you need at The Wellington at North Bend Crossing located in Cincinnati, Ohio. Our resort-style community offers a continuum of care services, including independent living, assisted living, and memory care. We provide residents with personalized care plans based on their current needs, interests, and preferences. Let us handle the stress, while you focus on doing things that bring you joy, like chatting with loved ones in our beautifully landscaped courtyard, meeting new friends during our on-site pub’s happy hour, or relaxing near the fireplace.
Continue living your own unique and active lifestyle in The Wellington at North Bend Crossing’s independent living neighborhood. Our team offers a variety of services, which include housekeeping and laundry, plus complimentary transportation to and from appointments, grocery stores, restaurants, and other local attractions, so you can spend less time on chores and more time living life. You might not even need to think about groceries, since delicious, hearty meals are prepared by our professional chef every day. With multiple menu options and flexible dining times, you’re in control of what’s for dinner and when.
Our assisted living neighborhood is perfect for those who...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.6
Review Score
Review Score
64 reviews8.6
Out of 10
5 star
43%
4 star
38%
3 star
7%
2 star
4%
1 star
11%
A Place for Mom has scored The Wellington at North Bend Crossing with 8.6 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, The Wellington at North Bend Crossing has 64 reviews with an average "overall experience" of 3.9 out of 5.
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3.8
Cleanliness not, they had bedbugs several times, only [name removed]who left was friendly, aides laughed at residents, care2 aides sat behind desk on desk left floor, 3 meals were not tasty, lacked in silverware and coffee cups, limited the drinks they sent down two pictures of whatever they were drinking that night for 15 residents they were supposed to have a time when they encourage the residence to drink. They never did that. They had few actual activities but they were good when it happened, it was cheaper but terrible.
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The staff at The Wellington is excellent and we would recommend this community to other families who may need a place for their loved ones.
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Dirty , stunk, staff was mean to the patients, food was horrible, didn’t change sheets for 4 weeks, had unsafe conditions, administration would not return our calls about concerns. I would not put a dog in that place. We move him to a much better with a great and caring staff
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I would say that Wellington is a very nice, quiet, and clean place to live. The meals are above average, maintenance services are great, and I love the staff.
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No data collected
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We are pleased with my bother's care at the Wellington. The staff is helpful and friendly. My brother has had memory issues and they help me problem solve issues that come up with him. Staff is patient and he likes his apartment and the food.
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My mother, absolutely LOVES living at the Wellington at North Bend Crossing. She has now been there, going on a year, and has made so many friends, and participated in so many activities. In fact, a few months ago, she was named "resident of the month"! I have a copy of the Wellington newsletter with her article, she was very proud, and so was I.
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Response from The Wellington at North Bend Crossing
September 11, 2024Hello Aubrey, We are so grateful you took the time to share your feedback. It is our pleasure to care for your loved one. Thank you and have a wonderful day!
We picked this community because it was close to me, a newer facility, and had bigger apartment than other places.
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Response from The Wellington at North Bend Crossing
September 16, 2024Hello Anonymous, thank you; we appreciate your feedback!
The Wellington at North Bend Crossing are very nice facility and the staff are very personable. I do think they should try to take more people on the outings. 9 isn't enough. More crafting activities as well.
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Response from The Wellington at North Bend Crossing
August 14, 2024We're grateful for you taking the time to share your rating with us. The Wellington at North Bend Crossing always strives for 100% satisfaction and your review assists us in making improvements.
What one receives from the community depends in large part upon what one gives to it. I have felt welcomed here, and l am happy to call it home.
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Response from The Wellington at North Bend Crossing
August 16, 2023Thank you so much for the positive feedback; we strive to make this YOUR home where you can find your joy!
They gave us a good tour, but I just didn't get a good feeling when I walked in. The memory care unit was in the basement. Living/TV room furniture was a lot of mismatched furniture that looked like is was leftover furniture from residents.
They had an excellent ambassador who gave us the initial tour. Everyone is very friendly. They can maybe add more outside events with the residents? Also help with simple hygiene for elderly folks. My dad is very thankful we found this place for him
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I really liked this community. It was too large for my loved one. We were looking for something smaller, since my loved one has Alzheimer's.
We chose The Wellington because of the convenient location for family, the price, and the rooms were much bigger compared to what she had prior. We also just got a more homey feeling from the facility. We liked that everything is on one floor. She has only been here a short period of time, but so far we have no complaints at all.
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Obviously they have staffing issues, but the people that interacted with my sister were very dedicated. It was very clean and the room was spacious. It was a good value. I would highly recommend them to family and friends.
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They were pretty easy to work with. I think my famly member had a good group of people taking care of him there.
The Wellington at North Bend Crossing was very similar to another place we toured. It felt more like they were doing business than anything else - as opposed to considering care for our loved one. The facility was glamorous and had all the bells and whistles, and there's nothing wrong with that if that's what you're looking for. But their businesslike demeanor was a turnoff for us.
Nursing staff wasn't very good. She didn't like the food most of the time. She didn't participate because she didn't know what was going on, would be more helpful if staff would be more proactive getting her involved. She paid for more care than was given. I would recommend this facility, they just need to make some adjustment in their care.
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Other families would like it here.
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I was not overly impressed with The Wellington. The memory care portion of the facility just looked run down and needed updates done. Right when you walk in there is old furniture and it just did not give me that good vibe that I was looking for.
Response from The Wellington at North Bend Crossing
June 8, 2022We are disappointed to hear that you did not have a more positive experience with us at The Wellington at North Bend Crossing. If you are willing to give us another chance, please reach out to us at (513) 661-4100 to speak to our manager directly.
Good community with very engaging residents. The location was not close walking distance to shopping centers.
Response from The Wellington at North Bend Crossing
June 4, 2022We appreciate your positive review about your recent experience with us! We hope you have a great day.
See what the neighborhood has to offer and what’s nearby:
The Wellington at North Bend Crossing offers 1 Bedroom, 2 Bedrooms and Studio. Learn more.
A Place for Mom has scored The Wellington at North Bend Crossing 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (513) 661-4100 to reach a resident at The Wellington at North Bend Crossing.
To reach a resident at The Wellington at North Bend Crossing call: (513) 661-4100
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.