The Villas of Manalapan

Love living here. Love the staff very pleasant atmosphere.

The best Villas. Community is the right place for people over 70 years to live better and longer.

I have been here, almost 3 years, enjoyed most of my days.

Pleasant! Very comfortable! Very clean!

Don't go there. That's my comment. This is really a place set up for independent living. If you need help, you are out of luck. Don't be fooled by how beautiful the facility is. Don't be fooled by what they promise you - they lie to you. We moved my parents out in [date removed]. It is a horribly run facility. Only interested in money. The aides are not trained nor do they seem to care. They complain about being overworked but they don't do anything.

While I believe we made a good decision to place my parents at the Villas of Manalapan, there are concerns we continue to have. The facility is beautiful, very clean and the staff seems to take care of their basic needs. The meal plan, activities and entertainment is really great.

Don’t send loved ones there, they lie take lots of money and forget about resident . My moms a vegetarian and kosher and they serve her meat. For dinner they give her a cold HAM sandwich with potato chips, ham is meat and not kosher and not even fries. Delivery guy drops food on ground cleans up spilled food and leaves the rest for my mom, didn’t even offer to get something new. Unbelievable. Refused to let my mom go to ER until I yelled, and luckily she did because her extremities were covered in sores she had a UTI and bilateral pulmonary embolisms. They could have killed her. All my moms clothes are missing, one aid didn’t want to put on soft nigh gown I bought but other aid said ok. Two days later that gown and my moms soft blanket were missing and they never found it mysteriously, or 7 pairs of pants.

The facility itself is clean. When you walk in, it's beautiful and makes you feel good about living here. The food is good. In my opinion, it's better than most places in the area. We toured several. The activities staff is lovely, but the quality of the activities is lacking. Housekeeping of resident areas is lacking. They do a quick surface clean only, if you can even call it that. I end up cleaning behind them almost every time, especially my parent's bathroom. It's just never a good or thorough cleaning. Overall, they're unorganized and there's not a set process for anything here. Starting with the intake process. They told us that several forms were required, but never gave them to us. I had to ask several times. The intake lady that we worked with, I don't even know how she has a job. The whole process was just totally unorganized. Care plan changes are unorganized also, we found that out the hard way when they recently made one for my mom. It was made, but wasn't followed at all. The nursing staff is mostly great, but you have to be on them all the time. They charge a lot of money for not enough at this facility. They're also incredibly inflexible. My mom needs help with showering, nothing else, just showering. Well, that's considered a higher level of care. Even though that level consists of many things and mom only needs one of them. So we had to pay $1,000 extra per month just for help with showering. Well, they would show up when mom was at breakfast, mark it as unable to complete, and leave it at that until next time. I got frustrated and asked if we could have them come to help her at a different time of day. They agreed to come in the early evenings instead, but never did. When I asked about it, I was told they didn't come because they were caring for other residents and didn't have time. So I cancelled it and now I go and help her shower. I will say, there are a few good things. If my parents don't show up for dining, someone does go to check on them and make sure they're ok. Also, if I mention a concern/problem to the nurse, she follows up almost immediately. There are other facilities/options in our area, but my dad says he likes it here and wants to stay. So we're making the best of it. I would recommend them to friends and family, but only for a loved one who is looking for true Independent Living and doesn't need assistance of any kind.

If you have a relative who is mostly independent and just needs help with a few things, The Villa is perfect for them.

The following review was written by Florence Elias My husband [name removed] and I came to The Villas from Florida to be closer to our children. Our son and his family live only 5 minutes away. I was more apprehensive about coming to the Villas than my husband Joe was. We both were nervous. In a month or so, we both realized that we made the correct decision. The Villas is immaculate, beautiful with a great variety of delicious food. The help tries in every which way to be helpful and make you happy. The Staff is great! I feel very safe here. On a scale of 1-10, we both give it a 9.5! or 5 stars if you will! [name removed] and [name removed]

The Villas is a unique community. It has everything you could want and a warm and welcoming staff. I give it 10 out of 10.

My mom moved into the Villas In October and has had nothing but great things to say about her new home since. The first day we walked in we knew we had a found the perfect home. Not only is The Villas beautiful but the staff is loving and kind, the food delicious and her new friends delightful. She’s busy everyday and I know she is safe and being well cared for.