Bella Terra by Monarch

We really have no real complaints! My parents are not involved in activities because of their physical and mental limitations so I can't speak for that aspect. I am pleased with the lovely and spacious apartment and friendly staff.

Everyone is very friendly and helpful to one another. The staff is always willing to help. There are a lot of fun things to do and programs to join . Questions and requests are handled courteously. The costs are less than with most other places.

Everyone is very nice and friendly. They allow pets and outdoor smoking. I was told they were doing millions in upgrades but have not observed much activity. Cleanliness needs much attention and my mom doesn't like the food.

I picked Bella Terra for a few reasons. It was modern and up-to-date. The room that they were going to give my dad was brand new. It is 15 minutes from my home. And it was affordable because he currently is just in assisted-living without extra care.

Bella Terra is a fantastic place!

I would recommend to others. I would say overall it's a good place. My concern is with administration they do not clearly communicate with residents and do not explain increases. My mom was increased with no satisfactory warning or explanation. Then a rent increase followed. We picked Bella Terra based on the cost.

I love the staff, the cleanliness, and the activities provided. The only thing my mom doesn't care for is the food.

I do not recommend Bella Terra by Monarch to anyone. They failed our expectations in every category. I wouldn't recommend this facility to anyone.

I am currently a resident at Bella Terra by Monarch and everything at this facility has been great for me so far. The move in process was very easy. The staff are very helpful and friendly. The housekeeping is spot on. Communication with the family is good. The meals are good. One suggestion for improvement that I would offer: they should have more activities for the male residents. I would recommend Bella Terra by Monarch to others.

The room is very clean and my mother-in-law's caregiver is wonderful. Her room is very nice. Overall, once we got settled in, it's been a very good experience. I would recommend it. The disappointing thing is that there were certain things promised like a grief therapy group. For example, that is not there. They need to have more outings. We thought that there would be more outings that my mother-in-law would enjoy. There are very few outings and sometimes she's the only resident that goes out. I feel like they could do better at encouraging residents to join in.

My dad currently resides at Bella Terra and we love it! He is so happy here. He's made friends and is doing things. Everyone in the staff is extremely friendly and helpful. The facility is meticulously kept. The food is really good with several choices for meals. It is the nicest and cleanest facility that I have ever seen, with lots of amenities! I would recommend this facility to others.

The staff is really nice they encourage the residents to get involved in the activities. The residents are treating with respect. It really is a community!! My Mom has a great group of friends and is thriving at Bella. They made her an ambassador for new residents!! Based on the experience we have had with Bella Terra we would absolutely recommend them to other families!

Overall, very positive experience at Bella Terra. Recently renovated public spaces. Apartments are spacious with quality appointments. Good location. Staff very friendly.

We really like how friendly the staff members are, and the community itself is being updated. We also felt that their prices were reasonable. We would absolutely recommend the Bella Terra community to other families based on the experience we have had so far. There is definitely a genuine concern for my mothers well being and I have no issues contacting them with any questions or concerns.

The staff has been great. I would strongly recommend Bella Terra. They keep the residents very busy.They offer; gym, pool and daily activities.

They were very friendly, caring and helpful. And continue to be. My father likes the food much more than the facility he was in prior. He doesn't really take advantage of the activities so that I can speak to, but the rest, we are very satisfied with. I would definitely recommend to others.

I would like to thank several staff members for their continued outstanding service. My father-in-law has rallied from a death bed back to his normal self. He is very happy at Belle Terra. We just recently celebrated is 99th Birthday. My thanks to all the wonderful staff but special thanks to Big [name removed] head chef for making a delicious Birthday cake. My father-in-law says his meals are really good, especially his soups. I would like a special thanks to [name removed] who is a ray of sunshine always. She arranged his birthday. I have to say that the staff goes beyond expectations. We are very grateful for the care and thoughtfulness at Belle Terra. I recommend this place to anyone who is looking for their parents. We sleep much better knowing my father-in-law is there. Thanks Again Staff

I went with Bella Terra beause of what they said they offered and I liked the layouts of the apartments. There is a new company that took over in February, so I am curious to see what change they will be making. We are still in lock down so all they have as far as activities is bingo and jeopardy. The residents here are wonderful and it is not a place you feel like you have to keep your door locked at all times. Overall I would recommend to others who are looking.