The Ridge

I would give them all a 5, except to say that cost in general for out of home care is too expensive. They did reduce costs depending on her medical needs. Also, I am extremely grateful to the staff from A Place for Mom. They were attentive, responded quickly and very helpful. I would recommend this community to other families based on the experience we have had so far

My mother was a resident of The Ridge for 4 weeks. I met two caregivers who seemed genuinely kind, caring, compassionate and competent. Some caregivers were just there to do a job and I had the unpleasant experience of witnessing one hurting my mom while he changed her brief. He didn't care, he just wanted to get it done. The management staff is young and seems more focussed on their own well-being rather than that of the very vulnerable people who live there. Several times I did not get the courtesy of a reply to an email. In particular, the General Manager, [name removed] is far too uncaring and not nearly experienced enough to run a facility such as The Ridge. She seems full of her own self-importance. The staff managed to lose one of my mom's very personal and prized possessions - her purse - that she never went anywhere without. The staff would joke that the residents take things from other rooms. [name removed] gave us a lot of lip service about trying to find it and then shed a crocodil

It's clean and friendly and feels safe for my mom. I especially like that as her needs progress, she doesn't have to change rooms. If she has to switch to medicaid, she can continue to live in that room.

Our mother has been at The Ridge since 2018. The Ridge is a warm, friendly, caring and professional place in our experience. The communication is great. The people there genuinely care about our loved ones. Since Covid began, they have been on top of all of the Covid guidelines keeping her safe through this difficult time. We look forward to being able to partake in the activities they for her, and other residents(concerts, holiday celebrations, pet visits, games and etc.) Hopefully soon.

If you can afford it, this is the best community in the area. I believe the community has a higher staff to patient ration, than other communities in the area.

I found the place appealing and the staff watchful and warm. While the place is over an hour each way, I do not feel it a detriment. I would consider this place as a strongly favorable choice. [Name removed] was direct in her approach and clear in her answers. I particularly liked the design and layout of the rooms.

The most awesome place. It is a very nice place. I have looked and toured many places and out of all of them this is the most immaculate place ever. It doesn't smell or have an odor. They truly attend to their residents. When you walk in the front lobby it looks like an Italian plaza, They have a candy shop and a barber shop. The people there are so friendly and the on staff nurse is awesome. They keep in touch with me with everything that goes on with my father.

so i rated them a 5 al across they do a real good job staff is great they take care of the famliy and make sure they are ok i would recommend to any one out there i rated the cleanliness a 5 star rating in and out i al so rated the value of what we are getting a 5 star as well

So far so good....my husband has only been there 2 weeks and so far is doing very well. I love the facility for him. The only problem i am having is loosing some of his items. Certainly not a deal breaker, he seems happy and stimulated.

I have had some degree of experience with different communities both in Washington and California (my mom, my wife's mom). The Ridge is by far the best, particularly in friendliness, value and care. The turnover is very small, the training is very good and the nursing staff could not be better.

I believe it was very good. Everything they did was extraordinarily well done and kind. It was essential the we used them because we had not alternative for that month. It was a disaster for my friend because she was at a point in her disease that she was just not happy. There was no right situation for her. I can't think of anytihng that they could have done better. They were careful to take care of her cats. They gave her a very nice room and cooked specifically for her rather complicated diet. They treated her with great kindness. The place was simply lovely and beautifully designed. Overall, they get high marks all around.

Wonderful visit. Answered all my questions. Definately one to consider. A positive enviroment.

Quiet and Remote. Location-Top of Ridgetop. Friendly staff...accomodated residents during tour. Staged environments for resident comfort and mental stimulation. Clean but noticeable incontinence smell. Emergency Response and Secured premises.