The Retreat at Loganville

Much improved since new ownership and new executive director. Very responsive to my mother's needs so far. She lived in Independent Living (the Cottages) & now is in the Assisted Living in the Manor house. I like that the residents are treated with the respect they deserve as adults, nobody wants to be treated like a child. The main suggestion I would make is that they need to have a system in place for when a resident moves in and out of units. They need to have checklists to ensure everything is prepared for a resident in a unit before they move in. Nearly everything is included in the rent.

I found them to be very friendly and very accommodating. The facility is very clean. The value is excellent. They do a good job at taking care of my loved one. I haven't had any issues. The communication between the staff is good. They have offer quite a few activities. I would recommend the Southern Plantation to anyone. Overall, this is a friendly community. Everything has been going very good.

We are pleased with our experience with Southern Plantation, they do a great job looking after my loved one. The facility is nice looking, clean, and well kept, and the staff is friendly and professional. I would recommend them to anyone looking into senior care in the area.

Our experience with Southern Plantation has not been a good one, unfortunately. We chose this place based mostly on the price and what we could afford, and not we are paying for it. While the staff are friendly for the most part, the care and communication has been incredibly inconsistent. We're constantly hearing different things about what level of care our loved one needs, what services are being provided for her, etc. It has just been a real pain all around.

Southern Plantation independent living cottages are perfect for me at this time of my life. I can pretty well take care of myself but poor eyesight and breathing problems was making a recluse of me and dependent on others. Residence and staff here at Southern Plantation are very friendly and helpful. There are shuttles every day to local stores, doctors offices, churches, etc. They can put you in touch with people you can hire to help you with individual problem. Activities from games, cards, bingo, to bible studies or just rides in the countryside, are scheduled weekly. Residents care about and look after each other and the community as a whole.

I agree with responses of others in regards to food and staffing. WHY DID SOUTHERN PLANTATION RATING FALL FROM AN "A" TO "B" - from a mid 90 rating to an 80 rating?

My dad stayed here for a year and we were so fortunate to be able to move him out and into my home (once we did all the handicapped renovations). While the staff was friendly, there seems to be no oversight to ensure the proper care for the residents. The staff to resident ratio is crazy (1 to 12 or worse) and the residents pay the price for this by suffering needlessly is wet clothing, sitting in their wheelchairs or in a sofa for hours on end, maybe watching TV or facing a wall. The activities lady does her best to keep everyone occupied and entertained but often finds herself helping the caregivers with the resident's needs. My family had to help with my dad to keep him from sitting in soiled pants for too long, or to take him to the bathroom or to bed, instead of waiting for a caregiver to have time for him. We complained to the state authorities (using info from signs hanging in the facility) but there was no resolution. There just doesn't seem to be enough oversight to ensure that these facilities are run appropriately for the care of our loved ones, particular when you consider the monthly payment for these "services." It's been two years since we moved my dad out and he is doing so much better now! He is happy and healthy and in the best possible condition considering his medical circumstances. I often roamed the facility, either looking for a caregiver or looking for a supply and saw how dirty the place is, the cleaning lady was just overwhelmed with the amount of work that needed to be done to get the place back in shape. The washers and dryers were old and rickety, with clothes getting mixed up or lost. We just did my dad's laundry ourselves and carried them back and forth between the facility and our home. Bottom line, this place is horribly understaffed and the personnel need training and oversight. My dad had bruises and scrapes and scabs when he lived here, he hasn't had any of those things since we moved him back home. We saw countless other residents being [removed] or handled roughly and spent as much time there as possible to make sure my dad wasn't handled the same way. I just want to make sure that others know what they're getting into before sending your loved one here; it's not as nice and safe as they make it seem. Oh and the pictures on the web site are old and not reflective of the current state of the facility. The new director, while probably nice, seems to cut and paste her responses on the various websites when someone posts a bad review. It's not personal but, I just want people to know the facts before moving their loved one in!!!

Well run and pleased with quick service and sitters.

This place for my mom is wonderful. There are compassionate loving individuals throughout the facility! AMAZING!!

So far it's going pretty good. It's clean, and everyone is real nice and cordial. The food is good, she likes that. They do activities and things. So far I haven't had any issues. It's still such a new transition, but so far, so good.

My parents lived there. The air conditioner was broken in the entry hall and the hall on which they lived from April till September, 2014. It was over 90 degrees and horrible working conditions for the employees and receptionist. We could not go sit in the front community area because of the heat when we visited. I asked numerous times about the AC and they kept saying they were getting it fixed - finally in September. That was 5 months of unbearable heat. I would not recommend this facility. The food is bad too. I regret not reporting them to the health department.

I think they've done a great job looking after my loved one so far at Southern Plantation. She is having a lot of difficulty settling in, but they are doing their best to help her get used to her new living situation. They're very patient and sweet with her, even when she goes out of her way to make things difficult. All of the staff are very friendly, even the executive director will stop and try and calm her down if she seems distressed.

9/19/14 11:30am 2B/2B duplex/cottage #13A: Clean, some fresh paint, nice space. Staff and clients seem very friendly. Lunch okay. May take a 2nd look.

I've been impressed with this place overall. The staff are friendly and they do a good job with the care. It's a nice looking place, and they always keep it neat and tidy. At first I was not impressed with the food, but they recently got some new cooks and it seems to be improving.

We saw it in January. We liked it a lot. There were some things I wanted like a swimming pool, more & better activities. I will put my input in if we chose this resident. It was neat, clean & staff extremely friendly. I spoke to one resident who was very friendly. We both like this place and feel we would be happy here.

The one thing that stood out to me about this place was that they had shared bathrooms and I didn't like that

Staff is working hard to make this a better place. We are pleased with how caring all the aides and med techs are, and my mother seems to respond well to them. Biggest concern is a bit of iinconsistency of food. Sometimes it is great, others lacking. I know the food service director is attempting to get more balance in meals, but there is often too much starch. Recently my mother chose a BLT wrap for the noon meal, and there was barely ANYTHING in the wrap. One evening when we ate with her, her soup was not even lukewarm. Little [removed] pineapple slices rather than chunks, which are easier for seniors. Often food is not proper (hot) temperature when served. Some meals service is fast, other days 30 minutes passes before entre served. BUT, I know hard work is being done to improve consistent standards. There is a good range of activities, and staff reminds residents when activities are to take place.

My mother was there for 5 years. The first two years it was really good and it just went downhill after that. There were 3 or 4 different owners and after the first on it was not good. My mother went without hot water in her room for 6 months. The were friendly but by the time were were moving my mother out it was not clean. Actually, her room was filthy when we moved her out. The new nurse there is pretty ignorant. The staff are told to speak only to the POA about the care. When I went in there to ask questions they wouldn't tell me anything. They said I had to call my brother. Another thing they did was serve them ice cream after every meal and my mother is diabetic!

Oh my god the place is spotless and they clean my mothers room twice a week. My husband and I keep saying that we want to move there. They're very friendly, very helpful; so nice and so sweet. Everybody knows my name there, everyone knows my mom and my husband. We are greeted everytime we go in there, even if there's no one at the front desk one of the nurses or aids will great us. At frist I thought it was really expensive, but after about a month I realized it was worth every penny. They change my moms bed twice a week, she gets three meals a day and they're very good meals. They have snacks so they're never hungry and they check on her, they're so sweet. She doesn't think twice about anything anymore, she acts like she owns the place, its fabulous. Way better than I hoped it could be. I don't have to worry about her and I know if something happens they're going to call me and I know they're going to take care of her. Anybody who's looking for a place for their mother and loves their mother as much as I love mine would be crazy not to do Southern Plantation. it's lickity split clean, you jsut can't ask for anything better.

My partents started living there and now it is just my mom. She has been there for 3 years. I have so far been very pleased with the Plantation and still to this day would tell you I would want to be there. We have had a few issues but they have been addressed and taken care of in a reasonable time. My mom likes it there and feels safe. They have been under new management since about May of 2012 and are now trying to do some upgrades. It is a very big place but they have lots of activities for the residents to do and try to keep them motivated.