The Quadrangle

My husband and I have been at The Quadrangle for more than five years, and we LOVE living here! The people (the warm and friendly residents and staff), the location (the arboretum-like setting just minutes from Main Line amenities), the Quaker values (such as simplicity, community, equality, acceptance of each individual), and the variety of resident-run programs make The Quadrangle a uniquely vibrant place to thrive. It’s all the fun of college life . . . but without those pesky papers and exams!

We took a tour of The Quadrangle during our search for an Independent Living facility for our loved one. This facility is great! The cleanliness and friendliness are great. The staff and the atmosphere seem great also. My loved one raved about this facility and will be moving here soon.

The Quadrangle has been a wonderful place for my mom to have community, enjoyable and stimulating activities, and supportive health care staff. The surroundings are beautiful, with large trees, flowering shrubs and paved walking paths. The residents are progressive, intellectually curious and love live music, reading, and the arts. They form their own committees for partial self governance. Mom could have used more activities organized by the Quadrangle and not only those led by residents.

The one manjor thing I don't like is that we have to call 30 minutes before we come. And I feel like that's so they can clean up if it isn't clean, or prepare somehow. I know it's Covid and everything, but I feel like it's so they can make sure he's cleaned up and ready for people. I don't know if that's the case, that's just how I feel. It leaves room for doubt. It's very difficult to visit. You have to get a Cogid test within three days of going. There's 5 of us in the family so we try to space it out so we can. I can't wait until eveyrthing hopens . He seems really happy there. seems to like the food. Everyone on staff seems great. My dad's being treated fine and they're doing the medical things he needs. Not doing very many activities due to Covid, and athe few they'r e doing he's not really interested in. Socializatin is lacking, but I assume that's the way it is everywhere. They do have him vaccinated though, which I appreciate.

This is a great community, it is expensive but it is very good. The food was good for my loved one. The nurses are good at communicating with me and I have no issues with this. The room was nice for my loved one.

We chose this facility because of the care that the Quandrangle was able to provide to my mother. They had well trained staff and the administrators were responsive to my needs. We also did not have to provide any private duty staffing which was huge. It was very homey looking, the backyard was contained and residents could go out in it. My mom had a private room here instead of having to share a room with a roommate. The staff were more qualified and were better able to care for my mother. There was only 2 cases of COVID in the memory care unit, they were very communicative about the cases. I would recommend this community.

We chose this community because of the location, the size of the community, the food was good, and the price structure. It was pricier, but if my father were to have to go into the nursing home, the price will not increase. The room sizes are average compared to what we saw. He said he really likes the food. I would recommend the Quadrangle.

The community as far as I know is pretty clean. Especially during the Covid-19 pandemic, we feel our mother is in very good hands and the staff has been so kind to the residents. We really feel that they have done a good job keeping the residents safe while also keeping their spirits up. They are also offering to facilitate FaceTime or phone calls so it is easier for us to keep in contact. While expensive, we do believe The Quadrangle is worth the price given the level of care they are offering.

Do not put your parents here. The place is a total rip off.they stole hundreds of thousands of dollars from my parents situating them first in independent living and knowing they could not live by themselves! Then after the home realizes they needed assisted living made them move after taking thousands of dollars. Once my mother was there I warned the poa that she would fall without a caregiver at all times To make a long story short mom ended up in a wheelchair never to walk again until death, Another woman was made fun of by aides and her family sued the quadrangle and won, the food is disgusting , the help are minimum wage workers on their cell phones all day and the activities are a joke! If you care about your relative better to keep them at home and hire help, it will be cheaper and most of all a blessing yo your loved one who often can’t express there wishes for end of life care, Caveat emptor... you have been warned.

I don't understand why their license was restored. A beloved grandparent passed away at this location a few years before the big lawsuit against quadrangle for abuses against a dementia patient. My Grandparent was fine in their two bedroom apartment at quadrangle. When they were moved to skilled nursing an dback and forth between bryn mawr hospital, they started to complain that people were treating them horribly. I was assured by all staff that my grandparent was simply confused. But after seeing the lawsuit against them by the [name removed], I will always wonder what really happened. Reading all these recent reviews turns my stomach. I myself will never ever trust any nursing homes after seeing that even the most prestigious of nursing homes is nothing but a for profit joke.

Horrible!!!! Horrible!!!! Horrible!!!! Do not put some one you love in this dump of incompetent,rude lazy staff!!!!!!! Dont have one nice thing to say about it.took mom out after 2 weeks of hell!!!

NO Stars! I would like to give no stars to this terrible place. My mother , who is 93, was here for rehab. She has a throat condition and needs ice water throughout the day. When she would ring the buzzer for water it would literately take hours before someone brought water. She also needs to drink from a straw or she may choke. They often said they did not have straws...REALLY? What type of facility says such nonsense? At times they would even say they had no cups or ice? I think they were trying to limit her water so they would not be bothered to assist her to the bathroom! Because often she would ring for assistance to the bathroom and that would take an hour or more for someone to come. Totally unacceptable. Would you like to hold it that long? She is also diabetic , yet she NEVER received the meal she selected and most times it was not approved for diabetics. NO ONE CARES IN THIS PLACE ! Even after we complained in person, nothing changed. The is no concern or consideration for the elderly. DO NOT send your beloved family members to this horrible place!

Independent living for my parents has been very nice at the Quadrangle for the last 3 years. When my father's Alzheimer's condition necessitated a transfer to the Personal Care Unit and soon thereafter the Reminiscence Unit, however, it became clear very quickly that although the staff claim they are trained on caring for those afflicted with Alzheimer's, they are not! They were unable to manage disease-related agitation through well known behavioral methods available and instead reacted by calling the police and pushing for more psychiatric medications and a psychiatric facility! Staff reports provided to the family were inconsistent, inaccurate, and contradictory. I'm thankful my father is no longer on this unit.

My parent came from hospital to Oak. My husband and I watched caregivers in the hall/entranceway complain about being bothered by patients requesting help. It turned my stomach; so unprofessional and disgusting. I hope my parent gets the care, rehab that is needed and can return to apartment on campus as soon as possible. Bad start.

[Name removed] was most gracious and took me on a very comprehensive tour of this wonderful facility. It is brilliantly designed for appeal and efficiency and also to make the most of the spectacular landscape.

So sorry I picked this place. Having been at other rehabs recently, I can say the care here is awful. I have waited each time for up to 10 minutes for the call bell to be answered when I can clearly hear the aids laughing and joking around in the hallway. My body is in so much pain right now, and do not want to give away to much info as I know my care will go even further down. Going on third day here and have done nothing but eat in my room, watch tv and constantly cry. The care at the other place was completely different and I so wish I had asked to go back, this was just so much closer to home for my husband to come. You are all here to do a job, please take care of the patients, the verbal calls for help are very sad to hear . Wish I knew who to talk to that would help without me getting worse service for writing this

My father was in the health care building getting rehab after orthopaedic surgery. Therapy was fair but the nursing care was sub par. Nurses arguing with each other in the hall, administrators eating & joking while staff runs around answering call bells. I’m an ER nurse myself & I recognize unhappy nurses when I see them. Sorry to say this place should be a HARD NO for everyone.

Overall pleased with the service and care my mom gets here. No major complaints. Friendly and attentive staff-well kept. Restaurants at the grill and formal dining room are very nice.

My father and step mother moved into the Quadrangle in December [date removed]. Tragically my father passed away seven months later. In his brief experience, he was generally pleased with the Quadrangle. My step mother remained there living independently until last year, when she relocated into assisted living. On the whole, she has been satisfied. I enjoy coming to visit, and the place is visitor friendly. With few exceptions, I have found the staff to have been helpful and very competent. Just one suggestion, I think there should be a larger (and cheaper :-)) place for guests to stay overnight. Every time I have tried to make a reservation at the Quadrangle Bed and Breakfast it is booked up. The Quadrangle is a quality place.