The Promenade

The most favorite thing I love about the Promenade is hands down the food. Chef [name removed]- just mention his name and the residents turn their heads and say, what’s he making? He surprises us quite often but never disappoints us. Feeding 100 residents is not an easy task and he rarely fails to feed us all. The hungriest, from vegetarians to meat lovers to fish haters. It has to be a challenge to follow the dietary direction of a professional dietitian and hungry residents from all points of the world. There are Mexican meals, Southern Cooking, Boston and Texans Specialties and DON’T FORGET NEW YORK! [name removed] never fails his residents and always comes up with something delicious. Amazingly the kitchen staff finds that he is a joy to work with. His kitchen runs like a well oiled machine. The staff comments that he is wonderful to work with. [name removed] is most proud of his profession and will never hesitate to say, “I can’t do it that way, I am Chef”. Thank you to all of the Promenade Staff!

The Promenade is a beautiful establishment and the prepared food on site competes with a 4 or 5 star restaurant. However over the last 1 year an 8 months there has been a revolving door of staff leading to many inconsistencies in nursing care and medication assistance. There has been 3 executive directors which all have failed the establishment. The current executive director appeared to be knowledgeable in the beginning however her lack of candor is less than desirable and we are forced to communicate with other staff in a round about way to receive adequate care. My feeling is if the staff are taken care by management and appropriately compensated financially they will feel more vested to the establishment

My mom lives at promenade. she has been there for 8 months now and i cant believe how active she has become. she participates in bingo, painting, exercise and loves [name removed] and [name removed]. they encourage her and she now has a sense of purpose.

Thank you to the staff at Promenade. My mom is s fairy new resident and she loves living there. She is finally making friends and socializing. I often have lunch with her and the food here is better than any other restaurant in Sebastian. Mom is very happy.

I am very happy to live at the promenade, the food is excellent and chef [name removed] is amazing, the workers are helpful and kind and the rooms are new and clean, I enjoy bingo and meeting new people. Happy hour too.

The Promenade is a great place to live, everyone is very nice and accommodating. The atmosphere is upbeat and the food is absolutely top notch. There are always fun things to do. [name removed] the activities director is wonderful and the nurses are very caring. My wife and I are very happy.

First of all the food is wonderful and Chef [name removed] is absolutely the best! The staff is always there to help. We have lots of activities and enjoy live music frequently. I also enjoy Happy Hour every day at 3:30 in the outside courtyard. I love exercising and playing Bingo and miscellaneous games. We also watch movies in the theater. They even bring me on the bus to my doctors appointments. I love living here!

The tour started with sitting down to talk about my needs, the salesperson was very interested in knowing what I needed. She offered me drinks and snacks. When we toured the building I got to see everything and she didn't rush me like other places have. The residents here seem very happy. It's only 3 years old and is beautiful. Very bright and cheerful. Pricing seems better than most for the value you get.

Had a great experience working with the Director of Marketing at the Promenade. She was very personable and informative and she answered all my questions in depth. I highly recommend the Promenade in Sebastian.

Kudos to the promenade over in Sebastian, FL. A beautiful new assisted living home for my mom. The food is amazing, I personally ate lunch there. The staff is super accommodating and they welcomed her with open arms.

I enjoy being resident of the promenade because the residents here are well take of and the staff is second to none, from the food to the activities. Beautiful courtyards and great customer service. Concierge is always friendly and helpful.

All looks good but transition in, is sketchy. Any needed care like medication assistance or bathing assistance is not managed properly. My parent went weeks without a shower. They made no attempt to handle or contact the family. This can lead to a serious health issue. The apartments are also not cleaned as specified. The staff will try to avoid work. They also have a hard time assisting with their TV remotes, keeping toilets functioning. The elevators go down often and if you cant use the stairs you're stuck. The management and staff change often and consistency is lost. Many are very pleasant but some bad seeds have been employed. Check IRC arrests for elderly theft for any place. Watch your family members who need help like a hawk or find a more stabile facility. On the plus the rooms and hallways are big and dining seems good. Independent-level people are good here but you’re paying ALF prices.

The Promenade is a new community that needs to get established. That's the biggest thing. They have a tremendous turnover of staff. The activities are always canceled. Residents' rooms are not being cleaned once a week. Laundry is not being done. I think once they get more established it could be a better place.

My half-sister [name removed] is the resident, but we helped with the move-in and have dined there. All inclusive assisted living experience. The Promenade makes downsizing seamless.

We went with The Promenade because he was able to take his puppy, they are very pet friendly facility. The chef is phenomenal, he is very accommodating to specific dietary needs and sticks to them. The food is wonderful and he tries to caters to everyone's likes and needs. The staff is just really really good, they are so friendly and they know all of the residents names as well as the families. They are great at checking in on him and really on the ball. They are encouraging and really try to get the residents to go to the activities. It is a family-type atmosphere and we love it.

We pulled our loved one out due to being unhappy. It is a good community for people who need only assistance with daily living. This is not a good community for residents that need help with memory care and assistance for anything. They don't have the staff to keep up with the memory care. This is a beautiful place it just was not for memory care.