The Luxe at Rowlett

I lived at the Luxe for 6 months, when I was found near Dead on the Kitchen Floor, by a neighbor came knocking on my door on Sunday morning, we was to have breakfast. She knocked and knocked which I could not answer, then she Called over and over with no answer. worried something was wrong. she waited until after 9am for management to come to work. to Report what was wrong. The Law and Paramedics was called, Management had to cut into the wall, to reach in and unlock my door. I was found on the kitchen floor, not responsive, I was taken to first Baylor Scott & White in Rowlett, then to Methodist Hospital for a emergency Liver Transplant on [date removed]. I had a seizure lasting over 5 minutes, and later I coded. The doctors told my Daughter I could never be alone again. She and her husband had to move all of my belongings out of the Luxe. She asked the Liver Transplant Team if they could Call the Luxe and inform the Manager. She hung up on them. since then I was turned over to collections

They really do not have a dining service at all but there are plenty of different activities to do which is nice. Being from the east coast I do feel that the value for the money is good. I do think the new project manager could work on her approach and delivery when speaking with people - I am not sure how she is with other residents but with me it is not the best. Based on my experience so far, I would recommend The Luxe community to other people like me who need a place for themselves.