The Landing

Overall, I was happy with my mom's care. Like all facilities, they struggled at times with staffing. Some of the ratings of 4 were because I wasn't there enough to fully observe all the daily activities. They were great about adjusting her care and feeding as her condition deteriorated.

Overall 10 to above facets. However, my mom has since passed. The short time we spent at Landing was so positive and yet very atypical. We moved her things in and then she had an accident. At rehab at different facility she fell and entered Landing under hospice care for 4 days until she passed. Staff and hospice were exceptional!

They were very friendly and well my mom was not easy to deal with in those last days but they showed so much compassion and knowledge. Plus they sent hospice to Mom which was such a help. It was not an easy time but they were so helpful

The Landing is a beautiful facility and they were very accommodating on an emergency basis which helped a lot and the people were very friendly. We are unsure of the activities because our loved one was unable to participate. We would definitely recommend this community to other families based on the experience we have had.

Facility- there is no way provided in the rooms to contact nurse's Station. This is a concern since the patients are checked on every 1-2 hours. What if a patient falls and passes out? The staff is very good and helpful. There were a couple of issues that we encountered but were properly and quickly addressed.

What has made The Landing community such a great experience so far is definitely the nurses they have working there.

5 for all, moms time there was short but we were very pleased with the place! I loved the location and the fact that this is an all memory care facility - it just felt right! The staff was so nice to us, mom was at a rough point but they were patient with her and us. The room was nice and spacious, we didn't do a lot there as mom passed after only a week and a half. She wasn't able to take advantage of activities much. She did enjoy a singer who came in while we were visiting.

My mom is currently a resident at The Landing. Overall, I am very pleased with the quality of care that my mom has received at this facility. She seems very content. They have struggled at times with staffing, not uncommon to most facilities, but there have been improvements in the past few months. I would recommend this facility to family and friends.

Overall, they are welcoming, very helpful, and thorough with helping to get set-up. They are very nice people, and accomodating. They could improve on, communication with what they have going on and with the residents. I would recommend to other families.

Seagrass Village provides good care, they try and engage residents in activities. for those with mobility and a willingness to participate, the activities would be a plus. this community is kept very clean with nicely sized and good looking rooms. i would like to see an increase in staffing, as to increase the amount of attendants who are with my loved one at a time.

Home Sweet Home ??????

Observations included neglect and verbal abuse. Neglect from nursing assistant staff, observed through responses to residents that indicate indifference. Eating utensils were unavailable for residents to utilize during meals, when a resident requested a utensil they were told that "We don't have any", Napkins were often unavailable during meals, when a resident would request a napkin they were simply told "We don't have any". Delayed or no response to resident requests. There are residents living here who would benefit from assistance with meals, that was not offered. I was once taught that Staff perform in a manner that reflect how they are valued. Nsg was observed to shout at residents in an aggressive manner in response to resident behaviors (due to dementia). Perhaps these nurses are overworked, management should be monitoring. There are some residents that would benefit from Skilled Nursing, as they were no longer appropriate for an Assistant Living Facility.

There is a lot of change and turnover going on with all of the staff members/management, they are short staffed.

When putting my clients wife into seagrass it was the best thing we've ever done. At first it started off great a lot of care but then it went downhill after that. [name removed] uses the bathroom by herself but the many many times that I've been out to the facility she has been pure wet and it's sad that I have to be the one to tell them to go change her. I believe a urinary tract infection had triggered another stroke and unfortunately we had to place her into the hospital and died 10 days later. I believe with a lot more care than just leaving her in the bed all day long and checking on her they could have done more for this family

Be Careful! Do Your Homework! Check it Out Thoroughly! The community wasn't able to provide the care that my loved one needed. The staff didn't inform me of my loved one not eating or them falling. We weren't able to get my loved one back to eating after my loved one stopped eating. Hospice was the only one that informed me of this. The community was beautiful. The sales person was wonderful. The activities director seemed to be more than willing to be part of the connection between the family and our family member. She didn't know about the care of my loved one. I was initially told that the nurse would be calling and they never did.