Charter Senior Living of Panama City Beach

The care given by the caregivers is above and beyond excellent. The facility treats patients as if they were relatives. They have activities keeping patients active. I am pleased and relieved having selected Charter for [name removed]I would rate overall facility as a "5". [name removed] is healthy and happy. Entire staff and caregivers are rated "5".

I love the “hands on” relationship with the staffers. [Name removed], is the Nursing dept, has been most helpful and supportive. I can’t say enough things about her. Always return runs my phone calls, answer questions and gives information that I’ve requested. [Name removed] in physical therapy, also has been quite helpful with my mother and keeping me informed with my Mother's well being. [Patricia], who sometimes has brought medications with water for Mom, always comes in upbeat and with a smile. Makes my mother and I happy and at ease with her transition into a living facility. I love the pictures of my mother taking rides in the golf cart, and dancing with the Red Hat Ladies. She has found new energy and her zest for life! I am grateful. The only concern I have is that I have requested an accounting of all Mom’s monthly expenses. At this time I have received no information, or a return phone call. No return email, text or phone call is concerning. Even with this, mom’s happiness is A+.

place is spacious and open compared to others but still a shock when you have to downsize. food staff, activities, housekeeping and all is adequate considering the amount of people and the care they require.. the price is a shock no matter what to person who has always paid their own way in life but everything is being done for you. bang for the buck i don't know if i could hire all the services and tolerate the situation for what i pay here. i would recommend charter but the lifestyle change is a dozzy. make sure you have adaptability before you leap

There were some medication administration issues and the facility seems short staffed on weekends.

My mom moved into Charter Senior Living of Panama City Beach about a year ago. Her health as greatly improved because of the excellent nursing care that is provided here. She hasn’t been this happy in a long time! They always have something going on to help keep her engaged and active. Best decision we’ve ever made!

My mother has lived at Charter for many years. You can not ask for more caring, loving, compassionate people. The staff truly treats each resident like they are family. It’s a warm homelike atmosphere and they even allow pets!

I toured this facility today and was very impressed with the staff and activities taken place during my tour. The residents are very friendly and dogs are welcome there. We had lunch and the food was fabulous- fried chicken!

Toured the community for my grandmother and everyone was so welcoming from the staff to the residents. The food smelled amazing. A lot of activities was going on and the rooms were huge and had wonderful patios, but I loved the independent cottages- 2 bed and 2 bathrooms with a garage and screened in porch. I totally recommend to anyone.

They do an excellent job in every aspect. Charter Senior Living is the best. They really take care of us here. If you're looking for a great place to live, then this is it.

This is a great place. If your elders need care, this is a great option for that. We are very happy with it.

We love Charter Senior Living, it was a great place for our loved one. We were not able to go in much because of the covid restrictions, but when we went to go tour before we even committed to this community they gave us a free turkey for Thanksgiving. The administrative team were extraordinary with listening to what we needed and giving us all the direction. Their kindness and patience with our family was amazing, and the day to day staff members there were all angle.s

A Place For Mom ([name removed]) was amazing in helping me find Charter Senior Living for my dad in Panama City Beach, Fl. Charter Senior Living is a clean, beautiful place and their staff is amazing! They are like family and take great care of their residents!

[Name removed] was busy when we got there but other employees were very gracious to offer us beverages while we waited. [name removed] stopped and told us she would be with us in a few minutes. When our interview began, she asked Mom several questions to help her determine Mom's interests, personality and needs. She was thorough in the tour and showed us several residence options. She was very knowledgeable about the facility. This facility was very clean, had no odor. People moving around seemed happy. The common area was nicely decorated and very presentable, and included an area for dining, crafts, movies, and social gatherings. This facility offered both assisted living and independent living. After visiting several facilities we believe independent living will be best suited to our needs. The villas (independent living) at Charter were well thought out for senior living. The model we looked at was empty and renovations were in progress. The work that had been completed looked well done. While the cost of the villa was at the maximum of our budget, this would be one facility we would consider choosing.

As I walked in there was no odor and it was clean. I meet with John the executive director and he was very nice and genuine. He explain that they wete doing a face lift in the hall ways and fishing some painting in some rooms. He then showed me the rooms and they were nice. I liked the one bedroom however at this time I know that the price is too steep for what my mother can aford.

This is a nice community and the staff is very very nice. The menu is nice and they offer him a lot of variety. They do offer my father activities, but he does not participate. I would recommend this nice community for other families for the good care and the value that is received here for a loved one.

I really liked this community when I first went to it. The staff was very nice and helpful and the community was clean and didn't have any bad smells when you walked in. The community was bright, open and very cheerful which is what we wanted for mom.

When I first toured I really noticed how clean it was, and how friendly and cleanly the staff was. I saw the attentiveness to the residents and how frequently they used the sanitzer in the halls. I liked the location and the value for the price. The food would be a five. The staff's communication with each other could be better. There were some specific instructions that didn't get communicated from one shift to another. They need to keep a better eye on who is coming in and out of the building, there is a sign out sheet but there is no one supervising that, making sure people are signing in and out. They do have a memory wing there, and that one you do need a code there, but the front door is not secured, I'm not sure how good that would be for someone with wandering issues that really needed a lock down facility. I liked the layout, it goes in a big square so they can walk and walk and not get lost. They had some of the biggest rooms of the places I looked at.

The only problem is a slight dietary concern. They are on top of everything and really address one’s concern. I’m extremely pleased with this community. They have a lot of activities. I’m very happy with choice we made.

This was the first facility I visited, and it is the only one I have seen that provides everything I need on one site. I liked the campus and the staff, I was upset by the memory care ward, not by anything there--it was wonderful, but by the fact that I am going to need the care that is provided there. It was very serene and quiet well managed and peaceful. I don't think I could find better care at that point in my life when I reached it. It is just scary seeing what the future holds for me.