The Inn At Glenellen

My mother recently toured your facility. She will never attend as long as I have anything to say about it (I am her daughter). She was told in order to take her 10 yr old cat with her she would need to put down a $1,000 deposit (acceptable) and also to have her declawed (absolutely unacceptable). I am a 21 yr veterinary technician and will tell you that what you are proposing to people and their cats is abhorrent and down right cruel. Declawing is removing the claw at the first joint, an amputation just like a finger at the first joint, which requires learning how to re-walk and some cats never recover...especially elderly cats. Also the most common side effect after this horrible procedure is litterbox avoidance which in turn would cause I’m sure much more damage to your precious carpets that you are trying to protect in the first place. This is because the litter feels painful on their tender feet and they associate this going forward. Many vets are refusing to perform this procedure and several states are passing laws to make it illegal (NY just did). Shame on you for having this in your contract and forcing these elderly folks to choose between causing extreme pain to their beloved family member or having to part with them by giving them to a family member. Even if my mother chose to give her cat to me, I will advocate for her to choose another facility. Another other facility.

My mom is at Glen Ellen. I cannot say enough about the nurses and aides at this nursing home. They are very concerned and loving for my mom who has dementia. However, the cleanliness of the room(severe ant problem, which has been brought to their attention many times in the past 6 weeks and continues), as well as vacuuming of carpets. Also, twin size sheets on a full size bed. The food in the dining room is limited at best, and there are two people trying to serve 40-50 people . They rotate serving tables so the same table does not get served last, because the food is cold by the time it is served. Understaffed . By the time the cart comes around for the soup, it is cold. Open bowls on a cart in a room right off the open doors of the main entrance.

Made the tour and was very impressed.

This was a mansion turned into assisted living. Three floors but the sitting rooms were gorgeous with grand pianos, etc. Kitchenettes were included in all the units and they are starting a Facebook page for families to see what was happeneing which was a nice feature.