The care she received at The Gardens at Brook Ridge was excellent. The staff took excellent care of her. I think the nurses showed exceptional care for the residents.... Read more
The Gardens at Brookridge is an assisted living and memory care community located in the lovely Rio Grande Valley. The prime location is conveniently close to the area’s famous shops, restaurants, and hospitals. Residents can also easily visit attractions in the beautiful neighboring city of McAllen.
The homey community puts residents’ needs first. They aim to empower residents, improve quality of life, enhance dignity, honor choice, support independence, and promote positive well-being by offering customizable levels of care. With care that revolves around each individual, families can rest assured that their loved one is in good hands.
The Gardens at Brook Ridge’s distinctive memory care program embraces six pillars of wellness deeply rooted in the Montessori methodology. Through physical engagement, sensory stimulation, spiritual support, social connection, intellectual discovery, and emotional expression, residents reconnect with cherished memories and have new, purposeful experiences.
The experienced staff is dedicated to offering person-centered care that truly revolves around the lifestyle and preferences of each individual. They happily provide health monitoring, medication management, and assistance with activities of daily living. Whatever residents’ needs may be, the staff can be there to accommodate.
The extraordinary community also features a great diet program that incorporates foods from the Rush University...
Read More
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.2
Review Score
Review Score
39 reviews9.2
Out of 10
5 star
72%
4 star
18%
3 star
8%
2 star
3%
1 star
0%
A Place for Mom has scored The Gardens at Brook Ridge Assisted Living and Memory Care with 9.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Gardens at Brook Ridge Assisted Living and Memory Care has 39 reviews with an average "overall experience" of 4.5 out of 5.
4.5
4.6
3.3
4.6
4.3
4.5
4.5
The care she received at The Gardens at Brook Ridge was excellent. The staff took excellent care of her. I think the nurses showed exceptional care for the residents.
For cleanliness - there was broken glass in the corner of his room from when he knocked over his lamp and it broke. It was only by the bed that was vacuumed up. For meals, I had to finally ask for dad, to be moved to another table where the people would talk to him. Then it was fine. There was always activities and parties and decoration themes, but dad did not want to go to anything. He was asked be always said no. " He wanted to be at home". The cost was affordable for us! Dad just did not want to stay there, he was [profanity removed] bent on coming home.
3
3
3
5
5
3
5
My loved one is very unhappy with in house doctor visits and extremely unhappy with being served cold food .I would tell a friend, to look at other places and make sure you ask the other residents about the meals and activities, or lack there of.
3
4
1
3
2
4
3
All 5's. The Gardens at Brook Ridge Assisted Living and Memory Care was a blessing, kindness and understand staff relieved a lot of my worries and stress. My mother passed away on [date removed] , which was her 94 Birthday. I am grateful to all at The Gardens who helped me through this last year.
5
5
5
5
5
5
5
Mom is new to the community (Feb). One unpleasant incident that is being investigated. She seems very happy and content otherwise. The staff are very caring and supportive. Her apartment is very spacious and nice. She really loves the food and not having to cook. So far so good.
5
5
5
5
5
5
5
The staff is friendly and very attentive As far as the food goes - I think that they need more variety and some other choices if they don't like what's offered
5
5
3
5
4
5
4
They complain about the food always being cold. We picked this community because of the price. They have no activities and cold food.
4
4
1
4
2
4
4
We picked this community, because they had larger rooms ( like apartments)with kitchenettes. 1-2 bedrooms or studio. Plenty of room and some are shared by 2 people ( if that is wanted for a couple or just to share the cost. Laundry and light cleaning is included. All meals are included. The best bang for your buck.
4
5
4
4
5
4
No data collected
The Gardens was the first of 12 facilities we visited, and they were head and shoulders above the rest in the Rio Grande Valley. Onboarding was efficient. Sincere, friendly and affectionate staff. MD makes rounds every couple of weeks.
5
5
5
5
5
5
5
The reason we gave the meals and dining 3 out of 5 stars, is based on the marketing and everything we felt like the quality of the meals were going to be more on the healthier side and geared more towards brain function. They do have fish and protein sometimes and we do appreciate how accommodating they have been when it comes to customized meals, but we have seen cheap meals like hotdogs and sandwiches - that also could be because it is easier to chew/digest. We have not been there during the days when activities are going on, but we do know they try their best to do physical activities with them. They do not provide usable internet for the residents, this impacts visitation for us especially if we have to work while visiting and we aren't able to stream things for our love done. They do provide cable though. Based on our experience with The Gardens at Brook Ridge we would recommend them to other families.
4
5
3
5
No data collected
5
4
The Gardens at Brook Ridge is right next to Brook Ridge. It was for people who are not active and needed more care than my loved one needed at this time.
My impression is that they have a great, caring staff and nurses. Prompt response to any resident needing assistance. I have been grateful for the care my mother has been receiving. I think it has been excellent.
Our family has been very satisfied with our experience with The Gardens
I feel like they have been absolutely really involved in making sure that she has the best care given that I am states. They have been wonderful especially with communication at getting back with notes and status ever single time.
5
5
The community does seem to have some trouble hanging on to the staff, but the staff members that are here are very friendly. The management team could use some improvements, sometimes it doesn't seem like they are doing their job, but for the most part it is a pretty nice community.
5
4
3
5
No data collected
4
4
The residents can request anything they want to eat, and the community is willing to fix or bring the requests to the residents. They have lots of activities for the residents to participate in. My mom is here and she loves it. They do a good job of communicating if there is anything that comes up so you can be there for your loved one.
5
5
No data collected
5
5
5
5
The community has great care for my loved one. They have activities, good food, and if the pandemic wasn't around it would be better.
No data collected
5
No data collected
5
No data collected
5
4
During check-in we thought everything was really good. The rooms were very clean and well taken care of. With COVID my parents have complained a little bit about the good quality. One issue we are having is with the inconsistencies of their COVID policies with the family members. It seems like it changes constantly, and the family members are not advised of these changes until we show up to visit our loved one. The communication between the weekday crew and the weeknight crew is off, as well as the feedback to the families. The other thing is the landscaping. The do really well keeping things clean, however their are palm trees in front of our loved ones window that is blocking their view, and apparently they only get trimmed every two years. However, we would recommend this community.
4
4
4
4
4
The community is wonderful. My mom was super excited and enjoyed in the community. Everyone at the Gardens went out of their way to assist us in getting my mom out of her former community, and moved over to The Gardens. During the process of my mom being in the former community she came down with COVID. The community was extremely supportive to the family. The Gardens followed every protocol in keeping all residents and employees safe during this pandemic. They haven't had any cases of COVID in the community. This wonderful community made sure to come in clean and sanitized my mom's room twice a day. The Gardens immediately had physical therapy and other services waiting for my mom to get started and helping her settled in. If I ever needed a place I would look to see if any communities in my area were associated with this community. It is a wonderful place.
5
5
5
5
5
The Gardens at Brook Ridge have been a blessing to our family. After my father took a bad fall in 2018, it was necessary to move my parents into assisted living. We are so thankful there was space at The Gardens because my family couldn’t be more pleased with the care and attention my parents have been given. After a severe stroke, my mother entered hospice care and the Gardens was able care for her in my parent’s apartment. Not only did they care for my mother alongside hospice services, but they cared for me as as I sat next to her until her final breath. I don’t know what I would have done without the love and care from The Garden’s staff. They have continued to give my father assisted care since my mother’s passing. My father has shown great improvement since then and I credit it to the staff at The Gardens. They make sure he is out of his room daily for social interaction, help him with walking therapy, book his medical appointments, administer his medications, transport him to all his doctor appointments, and keep my family updated on everything that is going on. I thank God every day my Father is in a place with people that are able to help him with his special needs all the while showing compassion and love which I never thought was possible from a facility.
5
5
5
5
5
See what the neighborhood has to offer and what’s nearby:
The Gardens at Brook Ridge Assisted Living and Memory Care offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored The Gardens at Brook Ridge Assisted Living and Memory Care 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (956) 685-1520 to reach a resident at The Gardens at Brook Ridge Assisted Living and Memory Care.
To reach a resident at The Gardens at Brook Ridge Assisted Living and Memory Care call: (956) 685-1520
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.