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Overall experience 5: It was stressful when we had to move our father to the Portland metro area. We immediately felt like The Cottages was going to be a good fit.. Cleanliness 5: Every area that we've been in has been clean and well maintained. Our dad had incontinence when he was still mobil, which meant the carpet was hard to keep clean in his room; it was replaced with linoleum so it could be kept clean. The main sitting room and dining room have just gotten new furniture, but the old furniture was nice and didn't look shabby. Friendliness of staff 5: everyone we've worked with has been great. The aides in Cottage 5 are patient and understanding with the residents. The front desk receptionists and administration team have been kind, understanding and helpful when we have any concerns. Quality of care 4: overall the quality of care is excellent. I rate it a 4, only because our dad's clothes are constantly mixed up with other residents' clothes, no matter how well they are marked. (He doesn't care, but it's frustrating to some family members.) I really appreciate that medical, dental, podiatry and other services are regularly available so that we don't have to take our dad out for appointments. The aides in his cottage, that care for Dad day to day have been kind and professional. Activities 4: Many activities are available for residents who are able to participate, but our dad refuses to take part. He has gone on group outing in the van more often. But most of the residents in my dad's cottage seem to watch movies if an activity isn't scheduled in the activity room. I don't see a lot of interaction with residents otherwise. When family visits and weather permitting, he enjoys going out to the yard and gazebo.... Read more
The Cottages Senior Living in Portland, Oregon is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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8.6
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Review Score
208 reviews8.6
Out of 10
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84%
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A Place for Mom has scored The Cottages Senior Living with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Cottages Senior Living has 208 reviews with an average "overall experience" of 4.7 out of 5.
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My mother has lived at Pacifica for more than a year. They were very helpful with helping her adjust to the new home. I really love the way the residents live in cottages with a living dining room and kitchen an all around or about 12-14. The food is very good and so are the caregivers.
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Response from The Cottages Senior Living
September 17, 2019Thank you for leaving this review about your experience with our community. We appreciate it and look forward to seeing you again.
This place is wonderful the staff all are very kind. [Name removed] is an amazing care giver. She's on top of all of what goes on in [removed]. She is patient and kind to all. She has recognized when my mom has UTI before test results even come back,
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Response from The Cottages Senior Living
September 17, 2019Thank you for leaving this review about your experience with our community. We appreciate it and look forward to seeing you again.
Our family has been very happy with the care of our Grandma receives in this facility. They pay attention to all little details. Communication is great, the staff especially [name removed] really get to know the residents.
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Response from The Cottages Senior Living
September 17, 2019Thank you for leaving this review about your experience with our community. We appreciate it and look forward to seeing you again.
My wife [name removed] has been under your care at this location for about 4 1/2 years, In that time her condition has gone up and down. Each change has been addressed by the care staff clearly and appropriately in a timely manager. [Name removed] has been respected at each point in her care by all staff members. I thank each person involved in [name removed] care from the officer to the maintenance staff and especially the caregivers directly involved on an hourly basis.
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Response from The Cottages Senior Living
September 17, 2019Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Portland! Please let us know if there is anything else we can do for you; we are more than happy to help!
The community relations representative [name removed] was very nice. He gave us a great tour and talked about his community. He did a very thorough interview with us asking appropriate questions to make sure of appropriateness. I love the cottage idea.
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Response from The Cottages Senior Living
September 17, 2019Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.
[Name removed] is wonderful with my mother [name removed]. She is patient and kind and very helpful to her and the other cottage residents. She is an assett to Pacifica Senior Living.
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Response from The Cottages Senior Living
September 17, 2019Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.
The staff and [name removed] are so friendly. Great people to work with. Cottage 3 staff always help when I ask.
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Response from The Cottages Senior Living
September 17, 2019Thank you for your positive review! We are very proud to win the SeniorAdvisor best of Senior Living communities in the nation 3 years in a row! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! We have a great staff and genuinely care for all our residents, and it shows. Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.
We have been pleased with the care that my family member has received since moving in a 1 1/2 ago. Thank you [name removed].
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Response from The Cottages Senior Living
September 17, 2019Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. We hope you have a wonderful day.
I would like to compliment [name removed] who is a care giver in cottage 3. She is friendly hard working and conscientious.
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Response from The Cottages Senior Living
September 17, 2019Hi, thank you for leaving this detailed review about your experience with our community. We will share your kind words with our team. We appreciate it and look forward to seeing you again.
Dear [name removed], [name removed] & [name removed]. Thank you so much for the care you gave to [name removed] in the few months that she was at Pacifica. Both [name removed] and I appreciated it. [Name removed]
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Response from The Cottages Senior Living
September 17, 2019Hi there, we are very happy to have provided you with such a positive experience!
Activities team rocks! This was a Big deal! [Name removed], "healed " Mom's AI cat! [Name removed], brought paint cart to cottage family and Resident painted together. [Name removed] sat and visited with a Resident and her family. [Name removed] sat with a Resident who was dozing in and out of sleep. None of this is in the promotional brochure; but this commitment to relationship is why I am glad my Mother is here.
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Response from The Cottages Senior Living
September 17, 2019Wow, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!
[Name removed], is a true blessing. She is helping to make our family more comfortable in this transition, She is a hero and an Angel. Thank you so much
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Response from The Cottages Senior Living
April 30, 2019Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
RUN AS FAST AS U CAN AWAY FROM HERE!!!!!!!!
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Response from The Cottages Senior Living
April 5, 2019Here at Pacifica Senior Living Portland, we strive for excellence. We would like to have a better understanding about your experience. Please reach out to us at [removed] at your earliest convenience.
[Name removed], in cottage 5 is one of the most knowledgeable care staff I've ever engaged. He answered all of my questions!
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Response from The Cottages Senior Living
March 4, 2019Hi Melissa, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Portland. Thank you very much, we hope you have a wonderful day!
[Name removed] in cottage 3 is a very understanding and skilled caregiver, who takes her job seriously. I wish you had more [name removed]'s ! [Name removed] is of great value to [name removed] and cottage 3!
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Response from The Cottages Senior Living
February 25, 2019Hi Jimmy, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Portland. Thank you very much, we hope you have a wonderful day!
[Name removed] in Cottage 6 is amazing. Cottage is always clean as well as residents
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Response from The Cottages Senior Living
February 25, 2019Thank you for taking the time to let us know how we did. We hope you have a great day!
I want to give a special shout out to [name removed]. She cared for my mom who had a TIA. [Name removed] was proficient in transferring, compassion to my mom and family members in a professional manner. Can't ask for better are than that.
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Response from The Cottages Senior Living
February 5, 2019Hi Sharon, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
[Name removed] and [name removed] deserve kudos for their wonderful commitment enthusiasm and compassion during activities with the residents. They each have such a servants heart and are much appreciated for who they are and all they do. We are blessed to have [name removed] and [name removed] here!
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Response from The Cottages Senior Living
February 5, 2019Sharon, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
Thanks you everyone in activities department for doing so much to decorate the facility for Christmas. The door decorating contest really added even more fun to the whole family! We appreciate all the cheer here.
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Response from The Cottages Senior Living
January 8, 2019Hi Trish, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Portland. Thank you very much, we hope you have a wonderful day!
I want to thank [name removed] at front desk, when I was leaving she helped me jump start my care cause it wouldn't start. She went above and beyond.
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Response from The Cottages Senior Living
December 20, 2018Susie, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Portland!
See what the neighborhood has to offer and what’s nearby:
The Cottages Senior Living offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Cottages Senior Living 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (503) 492-6942 to reach a resident at The Cottages Senior Living.
To reach a resident at The Cottages Senior Living call: (503) 492-6942
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.