The Colonnade at Carrollwood

They have been wonderful! We get great communication from leadership, caring aides, regular activities for the residents families (like bbqs). My mother in law is very happy there.

Great place with wonderful caring and friendly staff. The meals are wonderful and atmosphere is very welcoming. Lots of activities on and off site. Highly recommend.

I'm pleased with my husband's progress. He is engaged in the community. I have joined him at meals and found them quite good. I don't have to worry about his doctor and dentist appointments. The staff is friendly. I would rate them as a 5 but the cost is a future worry.

I can’t say enough about how happy my mom is living at the Colonnade. The staff have been doing an outstanding job making her feel comfortable and happy. She has told me on numerous occasions that there is not one person there that is not nice. She is especially happy with the food served for lunch and dinner, and has loved interacting with new friends. I would highly recommend the Colonnade to anyone looking for a safe, clean, and beautiful environment for their loved one.

We did not have a good experience with the Colonnade at Carrollwood. My father's admittance into the facility hinged on satisfactory healing of some pressure wounds he had developed on his heels during the course of his rehab stay. In spite of the fact that the Colonnade's representative came to his room at the rehab, placed her own two eyes on the wounds, photographed them and sent them to the corporate office for review, and then told us that he was qualified to be admitted into the Colonnade, they kicked us out 3 days into his stay there because their nurse on staff decided that the wounds were, in fact, stage four and therefore in violation of Florida law for that facility. We literally had to vacate the premises within an hour of receiving this news. It was demoralizing, frustrating, and completely inexcusable, in my opinion. A real money grab that took advantage of a family's desire to provide their loved one with more comfortable accommodations. I would not recommend this facility to anyone. To add insult to injury, the staff nurse, who made this startling assessment after having ripped the bandages off of his heels, left the injured heels dangling off the edge of his chair without any new dressings. They sat there, exposed to air and elements, for several minutes, if not an hour, while people in the facility scrambled to find something to cover them with after we complained. I think they might've sent him off to the hospital without so much as a Band-Aid had we not spoken up and demanded that someone do something to cover the wounds. Just egregious. I stand by my comments about the management, but I do think that the staff and the facility itself are probably better than our experience could reflect.

My mom is very happy there and I would recommend it.We picked it because of the activities they had listed. With that being said, I was a little disappointed to see activities listed that actually don't take place. They still offer enough that my mom is happy so I don't complain but that was a little disappointing.

My loved one was previously a resident at The Colonnade at Carrollwood and her experience at this facility was overall good. From my initial visit there, it was a warm family atmosphere and the residents were in the lounge area and in good spirits. The staff, cleanliness, meals and activities were all good. I would recommend The Colonnade at Carrollwood to family and friends.

All staff members we've seen interact with my mother- in- law have treated her kindly and - most importantly - with respect. The staff is always quick to answer our questions. The facility itself is clean, doesn't smell, is modern, and they have a lovely courtyard/garden area that my mother-in-law just loves. I would absolutely recommend The Colonnade at Carrollwood to others looking, they have been great and my mother-in-law is very happy here.

Love the warm feeling you get when you enter the front door, from [name removed] at the front desk to the residents sitting in the lobby with a smile on their face. The community is clean and there’s always an activity happening everytime I visit

We needed to find an ALF for my sister. This was new to her, not having complete independence as was the experience for me of finding and going through the move-in process. We've been there for over 2 months. The first 30 days was an adjustment for us learning what the expectations and processes were. My sister had medical issues that first couple of months which added to the adjustment. Let me tell you about the staff! There is a flyer given to you when you move in to recognize a special staff member. I needed a stack of them! Just seeing most of them bring a smile to my heart. We spent the 1st 45 days in a respite room while they updated a room for her. We decorated and furnished her new "home" and I love going in and sitting with her. We have sat outside in the back garden area. We have enjoyed the company of many of the residents in the lounge. The entertainment & outings are sufficient to keep the residents active. The food is yummy and the portion ample. 5 Stars!