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Staff is very un friendly. Food is low quality. Portions are small. Just because they are seniors doesn't mean they have to watch their weight. Some still have their teeth. Some of the services that were offered have not been provided.... Read more
The Cambridge Senior Living in Springfield, Missouri is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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9.4
Review Score
Review Score
83 reviews9.4
Out of 10
5 star
66%
4 star
23%
3 star
8%
2 star
3%
1 star
3%
A Place for Mom has scored The Cambridge Senior Living with 9.4 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, The Cambridge Senior Living has 83 reviews with an average "overall experience" of 4.4 out of 5.
4.4
4.5
3.8
4.4
4.6
4.4
4.5
I feel that i'm in a safe place and in phenomenal hands. The staff has been providing great care for me. The meals are great i am enjoying them. The community is kept nice and tidy. At the moment i am not participating in activities but they are provided. I really hope they would add 24 hour care in the community.
5
5
5
5
5
I really like it here, everything is working out very well for me here. They do a very good job with keeping everything nice and clean. I'am extremely pleased with everything they have done for me. The staff have been very pleasant, they are helpful and kind. My family was very impressed with this community. The food is great, I'am very satisfied with the meals. This is a community I would recommend.
5
5
5
5
5
Very friendly! Lots of activities! Location near shopping and restaurants! Very good for a still healthy, independent person.
4.5
4.5
4.5
5
4.5
Very nice place, great food and activities. Excellent mangers. We placed our there, she was there for over a month but it wasn't working out. She became ill and was hospitalized for 3 weeks and her physician wrote orders for her to be placed in assisted living after the hospital staff determined her health had deteriorated during the hospital stay. We immediately placed her in an assisted living facility and paid $2400 for the first month. Due to a clause in the Cambridge contract, we are being made to also pay for the same month rent at Cambridge. So before you place a parent there, we would advise you to take them to their physicians and have them see into the next 3 months future so you can be assured your parent won't get I'll and need more help for the first three months they reside at the Cambridge. This will avoid you having to pay the monthly rent for 2 facilities at the same time. To us it seems impossible to foresee an unexpected health crisis in a parent of their age, but we signed the contract and the Cambridge adminstration holds you to it. We were hoping there might be some consideration of the medical situation due to there being signed physicians order for more care than the Cambridge can provide. What happed to striving to take the best care of the elderly and not taking advantage of their health declines? Just trying to save other families and caregivers from a bad financial situation.
3.5
4
2
4
1
Response from The Cambridge Senior Living
June 6, 2016Thank you for your feedback. Senior health is indeed hard to predict, which is why our communities apply simple, straightforward policies, and why we are open and honest about our fees and policies. Refunds and case-by-case treatment of every move in and move out takes time and costs money, resources we prefer to invest in the cleanliness of our senior living communities, in creating active social calendars and hiring friendly, knowledgeable staff. Again, thank you for your feedback, and here is hoping that your mother's new living situation meets her needs.
My mother moved here fairly recently. She likes it and already feels at home. She enjoys the meals. The food is well prepared, not too salty, but a bit heavy on corn and mashed potatoes. A little more green vegetables and leafy greens in the salads would be a welcome addition. The staff is friendly and helpful. It's obvious they care about the residents. There are plenty of activities for those who enjoy them. The apartments are clean and spacious. I feel my mother is secure and well taken care of, and is able to be as independent as she can be. I'm very glad she is happy and comfortable, and look forward to more time to spend time with her in her new home.
4
5
4
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4
All staff are very friendly and helpful and happy with their jobs. They truly seem interested in the people living at the Cambridge. It's a smaller community than most which allows for more staff contact and easier for the tenants to move around without having to go great distances. I am very pleased that my mom and dad are living at the Cambridge.
4.5
4.5
4.5
4.5
4.5
We're very pleased with how things have turned out with The Cambridge, I'd give them top marks across the board! The staff here is friendly and professional, and whenever we've needed any help with anything they've been there for us. It's a very nice place, and they take great care of the residents!
5
5
5
5
5
My parents love The Cambridge. I know they really like the food. They also really like the size of the one room apartment that they have. Everything has been really good. The staff members have been great. It has been a very smooth transition for them. Overall thing have been really good at this facility,
5
5
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4
5
The two managers, Paul and Colleen (a great husband and wife team), are just amazing! My dad has been very happy since going there. The staff is amazing, and the facility is amazing. It was a hard time on my dad as my mother had just recently passed away, but they have been incredibly helpful. I cannot possibly recommend them enough!
5
5
5
5
5
We think of The Cambridge place quite highly. The staff is friendly and professional. Some of the residents are not very friendly. There is probably not a lot the staff can do about that. There are some really rude residents that are rude to others. In general, the facility is great. My mother is still new and getting use to it. Everything she needs is there. It's just a matter of her taking advantage of it. We think of the place in good terms.
5
5
4
4
4
This just seems to be a very nice, well run community overall. The facility is well kept and clean, and the staff all seem very friendly. They even do a good job with the food here, which is a very nice change from other communities we have had experience with.
5
5
5
5
5
We have been incredibly happy with The Cambridge. My mother in law loves the meals. She has tended at times to stay up all night and get her days and nights mixed up, but she loves the breakfast so much that she makes sure to get up for it. The cleaning services are excellent as well. The facility as well as moms room are always very clean. We are just very satisfied with The Cambridge and would highly recommend!
5
5
5
5
5
I give them an A, they have done a great job. They have been very helpful they have treated him well. It's clean and everyone is friendly. Anything he has needed they have done it right away, and they keep us informed. We are very pleased with them.
5
5
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5
5
Dad was welcomed and has started to meet those with similar interests. The dining room food is very good and everything is located where he can easily attended activities. Parking is not great for visitors but he likes it there so it's not a major problem.
4.5
4.5
4.5
4.5
4.5
I love them! I think they are doing an excellent job. She is very happy there. It's clean, and the staff is friendly. They take good care of the residents. I can't really think of any thing I want to see done better. They really are doing a very good job.
5
5
5
5
5
The Cambridge is wonderful. We want to move there ourselves. She liked it there. She liked the people and the staff. There is a home health agency onsite to help with extra care needs. The staff here bent over backwards to try to help her. There is just a real community feel to it. Everybody, and I mean everybody says hello and speaks to you, when you walk by. They have really fostered a wonderful atmosphere.
5
5
5
5
5
For the most part they do a good job at The Cambridge. It's a very clean, nice looking community, and the staff are all very friendly and helpful.I do think they could do a bit better when it comes to activities and encouraging the residents to participate. I'd also like to see them have a few more activities geared towards the male residents. But overall it has been a good experience, and we're happy we chose them!
5
5
5
4
4
I only helped friends find a faculty, but really liked The Cambridge. The people were very, very nice, and David was very good. The person there is happy being there.
5
5
5
5
5
I was looking for a place for my great uncle to have a little more security but still be on his own. The Cambridge was the first facility I took him to visit. From the moment we walked into the door we were greated by staff and residents. Everyone was extremely nice and ready to strike up a conversation. My great uncle being the talker he is was delighted. Although with his dementia he thinks he already knows everyone from his past, he is ready to talk their ears off. No other place can compare to a real loving and caring community like this. By the time we left from the visit he wanted to come back and live. The days leading up to him moving in all he wanted was to move in right away so he could visit his buddies. The staff was great and still are as helpful as when we were just looking. I even joked it was so great I would move in (although I don't meet the age requirement).
4.5
5
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5
My dad says the food is good, but I haven’t had a chance to try it myself. The parking is really very limited, so that’s been a concern. There are nice outside areas for residents to enjoy. The community is clean and we’re happy with the services offered.
5
3
5
5
5
See what the neighborhood has to offer and what’s nearby:
The Cambridge Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Cambridge Senior Living 9.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (417) 882-2223 to reach a resident at The Cambridge Senior Living.
To reach a resident at The Cambridge Senior Living call: (417) 882-2223
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.