The Brielle

They do need to hire more staff -they are extremely understaffed which is the biggest problem. The quality of food is not good either, they are not providing well balanced meals for seniors.

We chose The Brielle because the location was very convenient for us, the value for the money (it was the best compared to the others we looked at) and we just really liked the facility itself. Overall it has been a really good experience and we would definitely recommend them to others looking on Staten Island.

They do a really good job with my dad. He likes the food. They have alot of act, although he does not participate. It is expensive but the value is great, and I am satisfied. A lot of peole that live here go becasue it is in Staten Island, which ties into the community, and is surrounded by big city parks. They have thought of everything that dad needed, and I am highly impressed. They are friendly, and make an effort to give options for dad, as far as activities. This is for familes trying to get the elderly in asssited living. Dad never wanted to go to asssited living, but he has provided positive feedback and he is comfortable.

It seems like its easy to speak with the staff, but I just don't think that all of the staff are on the same page. If I tell something to the head nurse I don't know if gets passed down to the other nurses. There's one social worker and one head nurse who deals with the assistants, and the assistants answer to her. So if there's something I don't like, like my loved one not showering or the bed not being changed properly; I'll go to the head nurse, but I don't know if that information is getting to the rest of the staff. Sometimes I get frustrated because of that. I'll leave notes in my loved ones room telling them what to do and on what days - and I don't think anyone reads them. I don't know how much power the head nurse has. It's only her and she's responsible for 95+ clients. She's likely overwhelmed with the amount of work she has to do. The one social worker, I don't know what her job is & I'm unsure of what she does? There are some things I'm still getting used to. If my loved one vomits or gets sick, they aren't calling me. For that kind of money I should be informed when my loved one is sick. I should also be sure that she's getting a shower and the linens are being washed. They told me they will "supposedly" call me a week before medication(s) run out, but sometimes I get a call only 3 days before the supply is gone - and that's not good. These are all things I would tell someone before they decide to bring their loved one here. As a whole I'm happy she's there as opposed to being at home because she's made friends, she's walking a lot more, and she's involved in a few activities. She's doing more there than at home, so I'm happy in that sense. But if I could get hands-on at The Brielle as a director, I would definitely change some things.

I think this is an excellent community. The staff are very caring towards the residents. They go out of their way to meet the needs of the residents and families. The community tries very hard to keep the residents safe as well. Anytime I call the staff is willing to do anything I ask. My loved one is happy here.

They are understaffed due to the pandemic. The staff are good at caring for my loved one. The management was good at accommodating any reasonable requests and very caring. The community works well with hospice care. They get to know all the resident's first name.

I would tell others to keep looking around.

Everyone is very pleasant and very accommodating. Even with Covid, you can make an appointment to come visit. I can even bring my dogs to visit her, which is lovely. According to my friend, sometimes it takes a little too long to get a response after she pushes her call button. But she can be impatient at times. She really enjoys the activities - her two favorites are spending time in the library and going to play bingo. Everything is nice and clean there. And the staff is so very pleasant. I would absolutely 100% recommend them to others.

My mom loved it. I had such peace of mind knowing she was there. [Name removed] who helped with the paperwork was incredible. She was patient with me and very professional. The building and room were excellent and clean. I will use this facility again.

Two years ago my sister and I had to help my mom choose the right senior community. Since mom had already been diagnosed with Alzheimer’s, we had many concerns. Naturally, we were seeking a “caring”, happy and safe environment. Also we were hoping for a place which would work through the various stages of her disease. After visiting many, we chose The Brielle at Seaview. Here we found the perfect place for my mom. For the first 24 months mom was able to enjoy the more independent living Brielle offered. As her disease transitioned, mom is now living in Valero, the memory care floor at Brielle. Everyone here is kind and thoughtful, patient and loving. Best part, mom is always happy. For this, my sister and I are very grateful.

Couldn't be happier. They're not only wonderful to my loved one, they're like family to me as well. I had the misfortune of breaking my leg a few weeks ago, and they actually called to check up on me. Simply amazing

Very nice facility. The rooms were much roomier. A little more affordable than some others I've seen on Staten Island but still pricey for a single apartment--not sure my mom would be willing to share a room.One of my top choices at the moment.

The rooms are a good size and nice. Many activities to sign up for and participate. I did not try the food so I cannot comment on that. Large buildings so there can be walking involved.

It was clean and new but it didn’t have a warm homey feel. The hallways were drap and lackluster and long. The community room was very crowded and small. The receptionist was sitting with her winter coat on which gave a very unwelcoming feeling. [Removed] who gave us a tour was very uninteresting, not excited about the place at all and even mentioned that she was looking for a place for a family member elsewhere not a very good endorsement! This is definitely off my list

Please do not bring your loved one here. The Administration is severely disorganized with a turn over rate of employees. It is very expensive and not worth the money. Do not believe what management tells you because it isn't true. They are just informing people that they have all of the amenities when they were recently fined for having Legionaires. The Department of Health is always contacted due to the roaches and mice that have been sighted there.

Both my parents are doing very well they are happy here. Since mom is more physically capable of doing more she is the one that has been participating in the activities and social events however dad is receiving physical therapy on site which is good. Their apartment is very nice it is spacious and very bright with 2 big windows. The staff is wonderful very nice and helpful however since the number of residents is growing they will need to hire additional staffing. There have been some changes in the administration but we are getting over that hurdle. The food is more than likely okay my mom is a good cook so my parents tend to judge it based on her style of cooking. My siblings and I feel our parents are being taken well care of and we have no issues with this community, in fact, we would recommend them.

My wife, and I am comfortable with my father in law move to this community. He is safe, and they are taking good care of him, and his needs. They have a good staff at this facility. They provide nice meals, and good activities for the residents. Everything has worked out well for us with this community, and I would recommend it.