Sunrise at FlatIrons

My brother-in-law has thoroughly enjoyed living at Sunrise at Flatirons. The staff is exceptional and so nice and friendly. The move in was very easy! I get communication often and updates about anything that is going on, which I appreciate. He joins some activities and loves almost all of the meals. All in all, we couldn't be happier with where he is living! He is thriving in the independent living area!

No one on the staff seems actually “care” about any of the guests. In 6 weeks of memory care I never saw a single activity in progress and was there almost every day. Nursing staff is either completely incompetent or lacks any training whatsoever- not sure which it is. Communication is fantastic BEFORE your loved one moves in, and completely awful one the have your money. Billing was a nightmare, bills never were correct and you need to go over them carefully.

My grandma lives at Sunrise at Flatirons and loves it. The staff is friendly and experienced and creates a great culture for the residents. There are lots of activities, great food, and the communal spaces are clean and comfortable. Her apartment is lovely with a great view and lots of space. Would definitely recommend Sunrise at Flatirons to anyone looking for independent or assisted living. We have had an excellent experience.

I think I know most of the caring staff at Sunrise at Flatirons. Every time I’m in the community someone says hello or asks me “if someone has helped you (me) yet?” I know that most people who go into healthcare are caring people but I know my dad and I know what he puts people through when he’s in a mood. So it’s saying something when these folks still go out of their way ask me how I’M doing when I know they’ve been dealing with people like him all day (he’s not that bad but he demands a lot of attention). This team KNOWS customer service. More than that, they are caring and loving people and I truly like them. I’ve toured a lot of communities and nothing holds a candle to Sunrise at Flatirons. It’s not the building. It’s the people who make this place a “home”. Someone taught them this. Someone fosters this kind of caring and attention. I give credit to [name removed] the Executive Director. I’d let her and her team care for my dad over any other staff out there. Well done.

Room was not cleaned or functional, call button box fell off the wall and medical aid tied trash bags together and tied to my Dads wrist because pull cord was too short to reach bed, was givena necklace to call that wouldnt release, Stat ordered meds were over 10 hr late, oral meds were not administered at all, staff was not notified that he had been moved into facility, wasn't changed for8 hrs after arrival, toilet ran and didn't stop, water in sink wouldnt turn on. Very, very, very expensive.

Top notch care here. The people that work here show patience and kindness. They enjoy making people comfortable and bring smile to others. They build a little community within. Those that can still get out are encouraged and supported to go on outings.

Sunrise at Flatirons is one of the best senior living facilities I've seen. The team is so compassionate and kind, the buildings are clean, there are tons of activities, every resident I've seen has had a smile on their face. I would definitely recommend this location!

Toured the facility and it stands out above others. Was very impressed with facility, staff and services offered. Chose to tour based on knowledge and recommendation of others who have used the facility.

It's quite a nice place. I don't love living in an institution, but the staff try very hard to make it nice. They do special meals for holidays. My apartment is very nice. But there's not much space for outdoor activities.

Our 88 year old grandmother was subject to bullying by director [name removed], our family retaliated against for asking questions, and as a result she had her keys taken and evicted with less than 1/2 day notice then her full refund promised was only partial, and sent to an estranged family member, not returned to my grandmother. Steer clear. Sue is completely unhinged and becomes terrifyingly angry when asked for answers. When the director is like this, it all rolls down hill from there. Even APS could not get her to answer questions. When a company leader fails to work with those assigned to protect the elderly there is clearly a problem.

I have lived at Sunrise at Flatirons for over 10 years. I moved in to Assisted Living after an extended rehab stay. With help from the amazing staff and therapy, I was able to regain my strength and independence and move to Independent Living. I have been so pleased with the activities, the meal options and the top notch staff. I did not realize how lonely I truly was living in my home. Now I have friends just down the hall and staff to joke around with and share my wisdom. I enjoy spending time meeting new friends over a meal. The activities are top notch. We go on scenic drives to the mountains, trips to Central City, trips to the art museum, not to mention all the amazing programs to not only entertain but expand our minds that are conducted at the community. My family enjoys the peace of mind knowing I am living in a place where I have created new relationships and have noticed that I am more engaged than when I was living home alone.

A gorgeous fairly new facility, looks like a vacation resort lodge. lots of activities happening and nice amenities. Nice meal options too.

A great place to live. Clean, good food, many activities, competent and friendly staff.

New...high-end finishes...excellent.

When we first drove up to this community our first initial thought was that it was too big. It was because it is a tiered place with assisted living, memory care, etc. When we went to tour the facility and talked to the staff they were very friendly. The amenities that they provided seemed appropriate. What I didn’t like about the facility is that it is multilevel and the stairs are not covered. I talked to them and voiced my concern that someone could fall over, but they tried to assure me that they make sure that they get up safely. Realistically the stairs could not be monitored 24 hours a day. So I believe that the stairs should have some type of blockage.