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I would say that Sun City West assisted living center offers their residents a lot to do if residents choose to participate. They have a nice outdoor space to get fresh air and are very accommodating when family visits or if we have a small party for my loved one. It always is neat and clean and never has funky smells. If I had a complaint, it would be the high staff turnover, but I'm afraid that is the nature of the industry.... Read more
Sun City West Assisted Living and Memory Care delivers a personalized senior living experience in Sun City West, Arizona. Tall palm trees stand in front of the resort-like community, and a grand outdoor patio offers a lovely oasis retreat on the manicured grounds. Inviting indoor common areas make it easy for residents to enjoy their favorite activities, whether it’s reading a book in the library, indulging in self care at the on-site salon, or engaging in an exercise class.
Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and memory care services. The pet-friendly community offers a variety of studio and one-bedroom floor plans that feature kitchenettes, walk-in showers, and ample closet space. Residents can delight in amenities such as three delicious meals served daily, scheduled transportation, and weekly housekeeping.
The area offers ample shopping to satisfy all tastes and budgets at Sundome Plaza, Surprise Marketplace, and Surprise Village Marketplace. Nearby dining ranges from Italian, Mexican, and Vietnamese cuisine to American bistro fare. Popular nearby attractions include Desert Diamond Casino, Surprise Community Park, and Wildlife World Zoo, Aquarium, and Safari Park.
Sun City West Assisted Living and Memory Care is an assisted living center...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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We would recommend the community to others.
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I would say that Sun City West assisted living center offers their residents a lot to do if residents choose to participate. They have a nice outdoor space to get fresh air and are very accommodating when family visits or if we have a small party for my loved one. It always is neat and clean and never has funky smells. If I had a complaint, it would be the high staff turnover, but I'm afraid that is the nature of the industry.
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Response from Sun City West Assisted Living & Memory Care
June 14, 2024Hello, Julia — thank you for sharing your candid feedback. Our team appreciates your compliments about our community's activities, spaces, and cleanliness. At Sun City West Assisted Living and Memory Care, we strive to go above and beyond when supporting our team, and we would like to learn more about your experience. At your earliest convenience, we invite you to reach out to Erica Ogle, Regional VP of Operations, at erica.ogle@pegasusseniorliving.com with your full name and contact information. We look forward to speaking with you soon.
My aunt is currently a resident at this facility. Sun City West Assisted Living and Memory Care is great. The staff is helpful and friendly. My aunt is very happy and everyone is kind. They even take her out to play pool on Tuesdays.
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Response from Sun City West Assisted Living & Memory Care
May 21, 2024Teresa, thank you so much for sharing your experience! We are delighted to have your aunt as a resident at Sun City West Assisted Living and Memory Care!
I am VERY happy with the facility & the care she receives from the management & staff.
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Response from Sun City West Assisted Living & Memory Care
May 2, 2024Thank you for taking the time to share your experience with our community. It means so much to us that your loved one is happy here!
Great place, nice apartments, friendly staff & plenty of daily activities.
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Response from Sun City West Assisted Living & Memory Care
April 11, 2024Tod, thank you for taking the time to share what you like about Sun City West Assisted Living and Memory Care! Please let us know if there is anything else we can do for you or your family.
Because of poor management -- nobody knows what anyone else on staff is doing, there is very little communication to me and things that need to be fixed go undone for weeks. I would say the nursing care is excellent but it's not well run. I chose it because they have a lot of activities that the residents seem to enjoy.
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Response from Sun City West Assisted Living & Memory Care
January 19, 2024We appreciate your feedback. As a community with the goal to provide effective communication, we are disappointed to hear about your challenging experience. Please email Erica Ogle, Regional VP of Operations, at erica.ogle@pegasusseniorliving.com if you would like to provide more details. Thank you.
Staff is caring , lots of activities, great food, clean with home- like atmosphere.
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Response from Sun City West Assisted Living & Memory Care
January 2, 2024Thank you for your kind feedback about Sun City West Assisted Living and Memory Care! Please let us know if there is anything else we can do for you or your family.
This is a pleasant, attractive, welcoming place. The staff is friendly and helpful. I am very comfortable with my decision to come here.
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Response from Sun City West Assisted Living & Memory Care
December 29, 2023We appreciate your kind words about our community and team! To share more details — ideally at your earliest convenience — please email Erica Ogle, Regional VP of Operations, at erica.ogle@pegasusseniorliving.com. Thank you.
I find that the people make the place. They care and help us so willingly. They also treat their coworkers so helpfully.
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Response from Sun City West Assisted Living & Memory Care
December 29, 2023Thanks for taking the time to leave us a positive review! We value our team very much and are glad you do, too. If you wish to share more details about your experience, please contact Erica Ogle, Regional VP of Operations, at erica.ogle@pegasusseniorliving.com. We look forward to speaking with you.
Great place to live, employees are all kind and very knowledgeable. Food is great and we have many activities.
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Response from Sun City West Assisted Living & Memory Care
December 29, 2023Thank you for letting us know about your positive experience at Sun City West! We appreciate your compliments about several aspects of our community.
I think they have a high staff turnover that affects the consistency of things like making the bed and laundry service. It has improved in the last week. I love the way they treat the residents, very kind and caring. They all seem to know my dad's name and greet him when they see him, that means a lot.
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Response from Sun City West Assisted Living & Memory Care
December 21, 2023Thank you for taking the time to share your thoughts with us! Your feedback means a lot as we continuously strive to enhance our services and ensure an exceptional experience for our residents and their families. We're glad to hear that you've noticed improvements in our team's dedication to maintaining consistency in essential services like housekeeping and laundry. Our team is committed to providing top-notch care and comfort to all our residents. Your kind words about the way we treat our residents warm our hearts. At Sun City West Assisted Living, we prioritize creating a welcoming and compassionate environment for everyone. It's wonderful to know that your dad feels recognized and valued by our team members. Should you have any further comments, suggestions, or specific areas you'd like us to focus on, please don't hesitate to reach out. Thank you once again for choosing Sun City West Assisted Living.
The staff (as in the workers) are great. The management is horrible. Communication is horrible. I can't figure out how a facility that is this poorly run can stay in business. They certainly have no problem lying to you about what they have done or will do. Classic case of over-promise under-deliver.
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Response from Sun City West Assisted Living & Memory Care
November 29, 2023Jeff: Thank you for your feedback. As a community with the goal to provide the highest quality of care to the people who call us home, we would like to speak with you in more depth about your experience. Please email Regional VP of Operations, Erica O., at erica.ogle@pegasusseniorliving.com if you would like to provide more details.
I am currently a resident at Sun City West Assisted Living and Memory Care and everything about my experience has been great so far. Everything at this facility is kept up really well. The housekeeping and cooking are great. The caregivers are also great. There are enough activities to keep me from being alone and help me with making new friends. I would and have recommended Sun City West to family and friends.
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Response from Sun City West Assisted Living & Memory Care
September 28, 2023Thank you for sharing your positive experience at Sun City West Assisted Living and Memory Care. We're delighted to hear that you have been enjoying your time with us! It's fantastic to know that you find our community well-maintained, with excellent housekeeping and cooking services. Our dedicated caregivers are committed to providing exceptional care, and we're thrilled that you appreciate their efforts. We understand the importance of social activities and the opportunity to make new friends. We're glad to offer a variety of activities to keep you engaged and connected with others. Your recommendation means a lot to us, and we're grateful for your trust in us. If you ever have any suggestions or need assistance with anything, please don't hesitate to reach out. We're here to ensure your continued satisfaction and comfort.
Welcoming facility. I love everyone here. The staff is very friendly and nice. They are helpful with my phone needs. When I don’t understand something they are patient to explain it to me. I am very thankful for everyone here and I enjoy the community very much.
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Response from Sun City West Assisted Living & Memory Care
September 20, 2023We are so happy to have you as a resident! We are always here for anything that you may need. Thank you for taking the time to tell others about your experience. We appreciate your kind words and review!
Food is good. Entertainment and treatment that the employees give is wonderful. Mel is great! I love her she is extremely kind with everyone.i love the activities that are given here they make me feel welcome.
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Response from Sun City West Assisted Living & Memory Care
September 19, 2023We're thrilled to hear that you've been enjoying your time at Greenhaven Place! It's fantastic to know that you find the food delicious and that you appreciate the wonderful entertainment and treatment from our dedicated employees. We're especially glad to hear that Mel has made a positive impact on your experience with her kindness. Our goal is to create a welcoming and engaging atmosphere, and your feedback encourages us to keep up the great work. If you have any suggestions for activities or anything else you'd like to share, please don't hesitate to reach out. We're here to ensure your continued enjoyment at Greenhaven Place!
Everyone in the community is kind. There are some services that caregivers are supposed to give that don’t go out. I don’t like the service that the dining room gives. I’m hoping they can change it to be more effective and have servers be courteous to the residents.
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Response from Sun City West Assisted Living & Memory Care
August 8, 2023Jackie, Thank you for taking the time to leave us a review. We appreciate your feedback and your kind words about our team. We would like to speak with you in more depth about your experience. We always wish to meet each resident's individual needs. Please email erica.ogle@pegasusseniorliving.com if you would like to provide more details. We look forward to hearing from you.
I’ve had many experiences here that are nice. Compared to what we have had before and what we have now, I like what we have now. The help that we have is wonderful and it’s very nice. We have a nice bus and I enjoy our bus trips. They are very helpful
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Response from Sun City West Assisted Living & Memory Care
August 9, 2023Betty, we're pleased to hear about your positive experiences at Sun City West Assisted Living. It's heartwarming to know that you appreciate the improvements and changes that have been made. We're glad that the assistance provided by our staff has been wonderful and that you've enjoyed the amenities, including our bus trips. Your feedback encourages us to continue striving for excellence in providing a pleasant and comfortable environment for all our residents. Thank you for sharing your thoughts, and we're delighted to have you as a part of our community.
This is a very nice place, a place that I can call my home. I have very much enjoyed my stay here. I would recommend this place to anybody. The activities could use a little more sprucing up. We used to do things that everyone enjoyed. The activities need to be more involving with everyone here.
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Response from Sun City West Assisted Living & Memory Care
August 9, 2023Lurean, thank you for your positive review of Sun City West Assisted Living. We're thrilled that you consider it a place you can call home and that you've enjoyed your stay with us. Your recommendation means a lot to us. We also appreciate your feedback regarding the activities. We understand the importance of engaging and inclusive activities, and your insights are invaluable as we strive to enhance the experience for all residents. We'll take your suggestions into consideration to ensure that our activities continue to bring enjoyment and involvement to everyone here.
It has been nice to be living here. I have been well taken care of. I have enjoyed the entertainment and the activities. I think we can have more activities available to us. Some activities they had when I moved in, like the poetry club have been discontinued and it would be nice to have it back. Overall it’s good.
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Response from Sun City West Assisted Living & Memory Care
August 9, 2023Jeanine, we're delighted to hear that your experience at Sun City West Assisted Living has been pleasant and that you've been well looked after. It's wonderful that you've been able to enjoy the entertainment and activities provided. We appreciate your feedback about the desire for more activities and the interest in having certain discontinued ones, like the poetry club, reinstated. Your input is valuable as we strive to enhance the resident experience. Thank you for sharing your thoughts, and we'll certainly take your suggestions into consideration to further improve our services.
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Response from Sun City West Assisted Living & Memory Care
August 7, 2023Thank you for your positive review, Thomas! Please let us know if there is anything else we can do for you.
See what the neighborhood has to offer and what’s nearby:
Sun City West Assisted Living & Memory Care offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Sun City West Assisted Living & Memory Care has received an average review rating of 4.5 based on 102 reviews. See all reviews.
Call (623) 584-2338 to reach a resident at Sun City West Assisted Living & Memory Care.
To reach a resident at Sun City West Assisted Living & Memory Care call: (623) 584-2338
4.4
(38 reviews)Studio, 1bd, 2bd, Semi-Private
Premier Assisted Living, Award-Winning Care — Tailored to Your Lifestyle Enjoy the freedom and uncomplicated living you deserve! At Gardens of Sun City, we offer a variety of options for assisted living apartments, care services, dining, and activities — so you can choose the lifestyle that...
3.8
(19 reviews)Studio, 1bd, 2bd, Semi-Private
Situated in Surprise, with easy access to the 303 freeway, one block south of Bell Road and 2 blocks north of Surprise Stadium, between Parkview Place and Stadium Way. Surprise's premier assisted living and Alzheimer's community specializes in a holistic approach to wellness, including individual...
4.2
(47 reviews)Studio, 1bd, 2bd, Semi-Private
Orchard Pointe Assisted Living is an assisted living community located in Surprise, Arizona, in Maricopa County, and home to just over 117,000 people. Surprise is a bustling city in the Phoenix metropolitan area and has a lot of stores, shops, sporting events and park-like areas where residents...
4.4
(14 reviews)Studio, 1bd, 2bd, Semi-Private
Chaparral Winds is a beautiful Assisted Living Community near Sun City, Arizona. Our Retirement Community provides large studio, one-and two-bedroom apartments with ample space for our residents’ furniture, clothing and personal items. The two-story Assisted Living Building is built around a...
4.1
(12 reviews)Studio, 1bd, 2bd, Semi-Private
Desert Winds is a beautiful Assisted Living Community near Sun City, Arizona. Our Retirement Community provides large studio, one-and two-bedroom apartments with ample space for our residents’ furniture, clothing and personal items. The two-story Assisted Living Building is built around a...
4.0
(33 reviews)1bd, 2bd, Semi-Private, Studio
Ventana Winds is a unique assisted living near Sun City Arizona. Our assisted living community has one and two bedroom apartments with ample space for furniture and personal items. Each spacious apartment has a walk-in closet, patio or balcony, extra storage and a kitchenette with a full size...
4.4
(122 reviews)Studio, 1bd, 2bd, Semi-Private
Our community of Independent Living, Assisted Living, and Memory Care residents is spread across six acres of beautifully landscaped property. With over 100 apartments available for Independent and Assisted Living, and more than 30 single-story Memory Care suites designed to promote mental...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.