Summit Glen

Most of the staff at Summit Glen are very friendly and helpful and the on site managers are very good, especially [names removed]. The only problems I see are with keeping enough, and good quality lower level staff such as maintenance and kitchen service. I think the meals are very good. The move in process was fine and the housekeeping is fine. I do recommend Summit Glen, but would recommend to anyone new that they make sure there are no maintenance problems with the apartment prior to move in or it will take a long time to complete once they have their money.

Summit Glen is probably best for those that are not looking for an active lifestyle. In other words it is best for more seniors that just want a relaxing environment. The staff is amazing and helpful. They carry food to those that can't come down for dinner. The library is terrific. A large number of books in a nice warm reading area with large type print. The one elevator is slow but probably necessary because of the large number of residents in walkers. They clean the rooms weekly and the place looks clean. Food is usually good but occasionally misses the mark. Really only negative I would make. My parents are happy to be there.

The staff is very helpful and friendly. There is always someone around who can answer your questions or help you with whatever is going on.

A friend recommended Sumit Glen for a family member of mine. As I entered the facility the first thing I noticed was how clean and structured the facility was and still is. I spoke with [name removed] and [name removed] and felt very comfortable in doing so. Their excellent one in one social skills and customer service was certainly delightful. The tour that was provided was very well put together by the both of these individuals. The facility was truly magnificent from the inside to the outside. [name removed] and [name removed] were very well spoken and professional with all the information that was provided in regards to the facility. Not to mention any fears that I had as far as in trusting a group of staff members to care for my family member were no longer present. I was able to leave with peace of mind in knowing that Submit Glen was the perfect place to have my family member be cared for thanks to [name removed] , [name removed] and the other staff members.

The communication, and interaction with the staff is good. The staff is friendly, and helpful. It appears that they take good care of the residents. I would recommend this community to other families.

They are all very nice and caring. The food is usually really good. I have lunch with my loved one there pretty often. We picked this community, because the people were very nice, the food was good, the location was also convenient. It was big but not too big like some of the other places. They only have one elevator- so they do need another one with all the people with walkers and scooters.

We are absolutely and completely impressed with Summit Glen! The managers and residents are so friendly and warm and the building and rooms are so clean. The food is delicious and the activities are endless! My mother-in-law recently moved in and she keeps saying "I just can't find one negative thing about this place!". She is really enjoying herself and making new friends and attending many of the activities!

Caring staff, great food, beautiful and clean with nice size apartments with patio/balcony. Wonderful facility for independent living

This is a great place to have your older relatives stay. The staff are helpful and supportive. In general I feel that they will be happy here. I have not spoken with anyone here that is not happy.

It is a nice community and you should check the community out for your loved one. My loved ones don't eat there hardly at all. The food is delivered to my loved ones room when they do it there. The food might be better in the dining room.

They are very welcoming. The staff is super helpful and friendly. There's lots of activities, if that's your thing. My loved one doesn't say much about the food except that it's making him fat. So I imagine it's good if he's eating it. You can't beat the overall bang for the buck. It's in a great location in Colorado Springs from an amenities standpoint, and it's easy to get anywhere you need to go. It also feels safe. There's a lot of light, and it's very open. It just felt very warm and inviting. Every place I've gone inside, it felt like it was fine to just sit down and stay a while.

Warmly received by [name removed], who guided me through the facility. I was introduced to several clients that we met at random, and I was able to interview them about their satisfaction with life there. All were very positive. Viewed two residential units and all public facIlities, schedules, dining room, etc. Impressed with cleanliness and friendly atmosphere.

The management is very exceptional and the communication between the staff and our family has been great. They keep us well informed and up to date. The community is neat and clean and the food is also very good. I would recommend this community to others based on my experience.

I would tell people it depends on what level of care you need. It is an extremely caring and safe community. The food is good. My loved one looks at this as a community, and tells me they are happy they are here. The community is set back from a busy thoroughfare. There are lots of shopping areas, and gas stations near by though. There is a bus the community provides if residents needs to go to a doctor's appointment, and going to the stores in the area.

My mother has lived at Summit Glen for 3 years now. She is 95 years old and does not require assistance, but the staff at Summit Glen has gone out of their way on several occasions to help her or her family with various things. Recently, Summit Glen is truly one of the best examples of how to prevent the virus from entering a senior community. Amazingly, there has not been a single outbreak at Summit Glen. Naturally, every resident, their family members and staff have had to deal with the minor inconveniences necessary to safeguard anyone associated with the facility. However, the staff has kept focused on helping the community residents adapt to these temporary measures better than we expected. I feel relieved that my mom is safe at Summit Glen. We're grateful for the special staff at Summit Glen.

We moved our mother over to Summit Glen in December 2019. She is 95 and before moving her over here she had lived in Grand Junction on her own after our father passed away in 1997. We wanted her closer to us and wanted her to be in a safe, clean environment. After researching many other facilities, we decided that Summit Glen was the best place for her. She has a single room unit on the second floor with a walk out balcony, and since she has to use a walker the entire facility is very accommodating to her condition. The managers live onsite so all of the residents get 24/7 care if needed. The facility serves 3 meals a day, which are very delicious and the entire facility is very clean and maintained. Since moving in the managers have always treated her like she was their mother and will do anything for her. Even when the cover outbreak hit, the managers were very attentive to the residents needs and even delivered meals to their rooms. There has not been one single cover case in the facility, mainly due to the managers quick thinking and decision making to keep everyone safe. The best place in Colorado Springs, VERY HIGHLY respected..

My 97 year old mom has lived at Summit Glen for almost 2 years. She absolutely loves it there. They have so many fun activities for residents and the food is delicious. The managers promised to take care of Mom as if she were their mom and they have kept that promise every day that she has been there. This was especially evident during the Covid crisis. They have taken excellent precautions and there have been no cases of Covid at the Glen. It was difficult during the time that they were completely locked down and we couldn't visit Mom, but Mom remained cheerful and happy because all the staff checked on her and made sure she was doing well. In June Mom had some health issues (not Covid related obviously) and we had to take her to urgent care three times. I was so grateful that management has allowed me to sign in as a caregiver for Mom so I have been able to help her through her health issues. She's had a couple of video doctor visits which she would never have been able to handle on her own, so it was imperative that I be there to help with those. When I sign in, they take my temperature and ask all the Covid questions. I always wear a mask. I can't say enough wonderful things about Summit Glen! It's the best!!

Summit Glen is where my Mom wanted to go after my Dad passed. She couldn’t have chosen a better place and is so happy there. The managers are the most caring and compassionate people and they take the best care of their residents. It was rough not being able to visit Mom during the COVID shut down. However, they now allow limited visiting hours. They are being so careful having to buzz in to check-in at the managers office with temperature check and masks are required. So thankful for Summit Glen and the entire staff,

My mother has lived at Summit Glen for over 3 years now and she has been very happy there. The meals have been wonderful (we eat with her occasionally) and the dining room provides lots of social interaction among the residents. There are lots of activities of various kinds and encouragement to be a part of things. Since the Covid crisis the management has been flexible to allow us to occasionally come as a caregiver when her caregiver could not come (of course checking for any Covid symptoms and taking our temperature). This has made my mother feel less socially isolated and I believe it has helped keep her spirits up during this unsettling time. Since there have been NO cases of Covid at the residence, I applaud the staff's flexible decisions as we social distance but also maintain social connections.

My father has lived at Summit Glen for six years. He truly feels it is HOME! [Names removed] and all the staff go out of their way to interact with the residents and make them feel special. My father has made many new friends and has enjoyed all the activities, programs and games provided for the residents’ enjoyment. He always tells people he enjoys “three gourmet meals a day!” We agree! We’ve shared many dinners with him at Summit Glen and they are always delicious. Recently we have all felt the fear of COVID and worried about the safety of our loved ones in senior communities.[Names removed] have gone out of their way to keep Summit Glen safe and COVID free and for that we are so grateful. We can’t recommend Summit Glen enough!