Silverado Beverly Place

The Silverado was okay, it was very clean and the staff friendly. There were some things they done that I did not approve of or was satisfied with. They did not have a lot of activities for my mom, they left her alone a lot.

Overall I am not impressed with Silverado Beverly Place. It's okay if all you are looking for is somewhere to meet basic physical and care needs. They look after and feed their residents well enough. However I have found everything beyond that very lacking. They only bathe the residents twice a week, and do very little in the way of grooming. I always ask them to make sure my loved one's facial hair is kept neat, and they say it has been done, but often when I visit it is obvious no attention has been paid to it. I feel like they show you a higher level of service on the tours than they actually provide.

We were there in the facility and saw that it was warm and fuzzy and a very lively place. The staff is terrific, very dedicated, and I very much enjoyed speaking with them. That said, when we went to visit my aunt after a few weeks being in there, we were very dismayed. When she went in there she was very energetic, but when we went to visit her two weeks later she had lost a lot of weight, had an infection in her elbow, and had gone downhill mentally in a very short time. As much as I swallowed what they fed in the initial sales pitch and tour, I cannot overlook what I have seen since then. I am concerned. It is possible that we were the exception to the rule and overall they do an excellent job for everyone else, but I can't overlook what I saw.

There were first stay problems that the administration and staff were very responsible to address.

I’ve had a very positive, though short, experience. My loved one has been there two months. It’s night and day from the facility that she was at before. M loved one has advanced system. They are really remarkable in the way they handle the residents. It’s a very progressive community.

Silverado is hands-down the best place for people with dementia. My mother had been in a Sunrise community for several years, but the staff were not able to keep up with (or really understand) her needs as her dementia increased. We moved her to Silverado after she fell and broke her hip (not totally Sunrise's fault, no one can monitor every resident every minute 24/7). All of the staff at Silverado really "got" dementia and what she needed, and were exceedingly caring. They offer in-house health and dental services, which was a blessing as getting her to a doctor's appt was a three-person job towards the end. I only wish we had moved her to Silverado earlier.

I first spoke to and met Monuca. A sweet caring woman who understood our family needed time to adjust and having a month to settle in before the commitment is a wonderful thing to have. Meeting Linda, Janet and all the caretakers has been a blessing too. Everyone is respectful of each individual there. A very caring environment.

My wife, Patricia, is type 1 diabetic and suffers from dementia/alzheimers. She needs help with nearly all functions. I take her over to Silverado around 10:00 AM each weekday morning and pick her up at 4:30 PM. I have found the staff at Silverado is very friendly and eager to help their guests. The place is always clean, has a lot of activities and the nurse always greets me when I drop Pat off. I have eaten there on two occasions and both were pleasant experiences. The food was delicious and prepared properly. I believe Pat really enjoys herself there and enjoys the company and stimulation of activities. The place impresses me as being well managed.

They seem to be treating him well. They were wonderful about helping us transition during a crisis situation for our family. They are quite expensive though. It's a pretty nice place though.

Love it and all of the staff!

Energy among staff and ppl staying in facility. Stimulating background noise. Animals are big concern b/c of Mother's allergies. Cleanliness a big concern. Saw animal feces on floor that had hardened while on tour. Family unable to stay at facility if wants to.

The care is very good. The thing that was most important in choosing Silverado is the fact that it's so gigantic. I don't know what it is - 5000 - 6000 sq ft - it's gigantic and my father is still ambulatory so that's good. For someone with dementia who is still totally ambulatory there is not other option. All the others were way too small. At Silverado there is a lot of space to walk around. It's also in a good neighborhood so he can takes walks outside. The atmosphere is very busy. It feels like you're on a campus. They separate the people who are ambulatory and the second level is for people that are much further along in their dementia. For my father, it's much better to be with other ambulatory people.

It's so hard to keep those floors clean with the patients that they have there. I'm impressed with the care. The day to day staff is a little...it depends upon the person. What I'm most pleased with is they seem to talk to each other. There is good communication between people. The nurse on the first floor should be cloned. She's absolutely amazing! The second floor nurses are very fine too, so it the reception staff. Overall I'm pleased and relieved.

Good: memory boxes outside each resident's door. Nice, big fish tank in dining room. Located very close to the Grove/Farmers' Market. Bad: expensive!!!, skinny 'corridor' patios, no other outside access, therefore no place to walk. Lots of noise! One chair missing a cushion, another had a ripped cushion. Lots of dogs wandering around, small enough to trip people. Highest functioning people had mild dementia.

We really liked it, and the staff was very caring.

The Director was really nice - sent a bouquet of flowers. place is beautiful - like a luxury hospital. very professional.