Serenity House IX

I would give a 5 to everything except for the activities. The staff were wonderful, so caring and patient. When it comes to the activities they seem like there could be more to do and less TV time. Yes I would recommend this community to others and I already have.

We think the cleanliness has been really good and the staff members have been wonderful. There is one lady there that is specifically helpful with our loved one, and she still enjoys cooking so she will even let our loved one jump in the kitchen from time to time to help out. We think she is happy with the meals, she is eating more then what she did when she was alone so that is a definite plus. We are not exactly sure what activities they do or do not have, but they have a nice garden outside where that lady and our loved one with plant and harvest things and that has been great

The satff has been, very caring and attentive. They are always on top of things, for potential medical needs. They are incredibly friendly and caring. I picked this place because it was recommened by APFM, and we rally liked what we saw.

They treated my loved one like they were family, The staff was very kind and friendly. If I need care I would like to go to Serenity. I would definitely recommend this community to others

My father lived at Serenity House IX from [name removed] to the time of his passing [name removed]. Serenity House IX exceeded our expectations in almost every way. The management of Serenity House is top notch. They know what they are doing and they honestly care about their residents and staff. They take the COVID rules very seriously. They also made it easy to sign up for a new mobile doctor, medication supplies, hairdresser, etc. The providers were often better than what we had before. Serenity House IX's staff were excellent as well. There were always two terrific caregivers there during the day and one caregiver at night, plus others as needed. No turnover! They kept a very close eye on my dad and communicated well with me. We also got terrific hospice care towards the end. My dad was well-cared for despite being a "high maintenance" resident (not very steady mobility-wise, suffered increasing dementia, and required pureed food towards the end.) Serenity House is a very well-run, kind place.

My mother moved here and things are going well.She is getting involved in activities and really enjoys the meals. The caregivers are really good. We chose Serenity House because of the one on one individualized care they provide.

I can't stress enough how pleased I am with the care that my mother receives here. My mother-in-law was also at this house a few years ago before passing away from Parkinson's related issues. I have never had a problem or concern that the staff hasn't addressed immediately. The food is wonderful, nutritious and well balanced. The house is always immaculately clean and there is a huge effort to make this a place where it is as much like a "family" as possible. It is such a painful decision to make when you feel that your loved one needs to be in an alternate care situation, but I think that the homeiness of Serenity is certainly 2nd best and often provides better care than you can yourself.