Serenity at Cedar Park

Serenity sold. Get this place updated! Now called Shady Trails Assisted Living and we had an awful experience there. The health care, food and engagement should be questioned! There was constant turnover of staff.

We have been most pleased with the owners and staff these past few months. Mother seems to be content, the facility continues to be spotless and fresh. The staff is caring and attentive to her needs. We recommend Serenity at Cedar Park.

Mom has lived here for about 15 months, but only the last 3 months have been under the new ownership of [name removed] with the name Serenity. The new owners have already incorporated a lot of positive changes and the whole environment there is now much more relaxed and comfortable for both residents and their families. The new owners have listened to our feedback and suggestions and are striving to make living at serenity as pleasant an experience as possible. The home has always been clean and there are no unpleasant odors like you may find in the larger, more institutional type facilities. The home is in a very nice neighborhood, it has a great open floor plan with a very spacious, comfortable living room and a large, family style dinning room table. There is a beautiful back patio where the residents can enjoy the fresh air and sunshine. The home cooked meals are always good and prepared according to the individual needs of each resident. One of the things we like best is the high caregiver to resident ratio. Since the new owners took over, there have been 5 residents with at least two caregivers each day, and one overnight. There are often nursing students and other helpers there as well. And the new owner is also on site regularly, and sometimes the director is there as well. The caregivers are all kind and seem to enjoy what they do. Often times, the residents are gathered around the table playing bingo, or flashcards, or coloring together. The residents all seem content and well cared for. All in all, I would recommend Serenity Cedar park as a good home for your loved one when living alone is no longer an option.

My Mom seems happy at Covenant House and enjoys interacting with the other residents. The caregiver to resident ratio is pretty good. Covenant House is always clean, and being an actual house versus the more institutional type facilities, and being in a nice neighborhood, makes it a nice "homey" environment. Covenant House is a good transitional place when independent living is no longer an option.

We have only had my mother at Covenant House for a couple of months, but so far everything is exceptionally great. The staff and all concerned are compassionate, efficient, and ready to help us, or our mother in any way they possibly can we appreciate all they do for her.

My mother was at Covenant House for almost a year and this was the most caring and compassionate home for her. She needed 24 hour care and our home did not meet her physical needs. We moved her into Covenant House where she had the care she needed and it was like being in a real home - because it is a real home. The staff is loving and truly cares about the residents. There is also a very low ratio of residents to care-givers that is just not possible with the larger, more commercial facilities. I highly recommend Covenant House if your loved one is in need of full time care and you want them to live in a true-home atmosphere.

Inconsistent in home care, home health and hospice. [Name removed] is a flake and [name removed] the house manager runs the show poorly.

My father has had the best care possible for 17 months at Covenant House. If your family needs peace of mind for your the sake of your loved one, reach out to them.

Covenant House has been the perfect place for my 93 year old Mother for the past 3 months. The staff is kind, super attentive and extremely professional. My Mom now feels like one of the "family". It truly is a relief to know she is in such a comforting and safe environment.

The owners of Covenant House misrepresented Covenant House as capable of memory care and a place where residents can age in place. Shortly after relocating my 92 year old grandma to Covenant House, we were asked to relocate her with no notice. (Their contract specifies a 30 day written notice). They are unwilling to refund my grandma's money. We are concerned the owners of Covenant House are moving seniors in and out and relying on keeping their funds to fund their business. We are opening an investigation to make sure seniors aren't being scammed. We didn't anticipate needing to move my grandma to a 3rd home but I'm happy to recommend a reliable and experienced assisted living home with a separate memory care unit if you need a new place to consider in your search.

Moving my 92 year old grandma to Covenant House proved a poor choice. She was there 2 months before the owners asked us to find her a new home. We ended up moving her in and out of Covenant House twice in 2 months and incurring 2 community fees. They recommended we move to the facility we just came from. As you can imagine, moving took a toll on my grandma and I'm sad they weren't willing to refund her Community Fee. Just know they can ask you to leave immediately and keep your loved one's money. We trusted them as loving Christians and didn't anticipate them taking advantage of my grandma's bank account. Our lawyer is reviewing the contract but make sure you add a few clauses for your loved one's protection.

We have never seen a home so full of love and care! They truly do have enough caregivers to care for these elders. Many of the other homes we tried for our mother, were not honest about their ratio of caregivers and we knew our Mom was not safe. Covenant House is different the owners are in and out all of the time and they have a full time administrator. Mom loves the home cooking and her meals around the table with her friends. She seems to be flourishing and we love that they personalize the activities so everyone is included. The staff know mom well, they take care of her needs quickly and with gentleness and Love. When we say it is the best - that opinion comes from experiencing facilities who had staff that were over worked and underpaid, these girls are the best they love what they do!!

I really liked the Assisted Living by Covenant House. It is a very nice and lovely community. My loved one is not very old but she needs a lot of care. I did not think it would be a good fit for her, that she would need people who she would be able to socialize with on her same level.

It is the perfect place and they are doing a great job. However there is not enough people for my parent to interact with. It is a very small home and they are getting bored.

I toured this community for me the care for my husband. This was not the feeling that we were looking for. The atmosphere was dark and did not give a good feeling. The had a list of activities for the residents. We would suggest that other families tour this community for care of a loved one.

This is the best place for my mother I have ever found. The team is focused on providing quality physical care and they take time to spend personal time with the residents. They also provide spiritual care which is so important especially at this stage of life. My mother feels truly loved.

The caregivers are doing a wonderful job taking care of mom. I liked this care home as the staff are professional and I like the attention they give everything. The food is homemade and she seems to like it. They keep the home clean. I would recommend this community.

The facility truly looks and feels like a home, and the staff treats each resident as if they really were their family. Unique needs of residents are given special attention, and caregivers are highly skilled. This place is infinitely better than a nursing home!

I have been very pleased with this community, the overall staff have done a wonderful job at making sure my mother is comfortable and feels safe in her new living environment. She has been participating in many of the activities and has really enjoyed the company of the other residents. The chef does a great a job on the meals he prepares for the residents and makes sure the food is healthy and well balanced. I have no complaints and would recommend this place to anyone.

Everybody has been extremely helpful and reassuring during this transition! We can not thank them enough for all they have done to help us.