Serene Gardens of Clarkston

My loved one was briefly a resident at Serene Gardens of Clarkston for a respite stay and overall it was a good experience for her. This facility is very nice, clean and bright. We would consider using them again in the future. My loved one also said that the food was good.

We felt strongly Mom needed a place that would meet her changing needs, we contacted a place for Mom. We toured a few facilities, Serene Garden of Clarkston was the first and best tour we had. All communications have been wonderful, we have had no surprises, all her needs are included in one price. We are so happy to see her thrive in her new bright and happy environment. Prayers have been answered.

Sent my husband to Serene Gardens. The nursing supervisor had him sent to [name removed] as he had been to [name removed] twice. They found a bowel obstruction and aspiration pneumonia which [name removed] missed. He is doing well now with their care. My husband has dementia and he was combative. Not many facilities would take him. He is very happy there and they have his behavior under control also.

We highly recommend Clarkston Comfort Care and have also received positive feedback from others that have visited. One of the main positives is the staff and the care they provide. It's not perfect and improvements can be made, but I am so comfortable leaving when I visit knowing my loved one is being cared for.

I would tell others that we were going to put my father-in-law into Clarkston comfort care and they took the non-refundable fee and went to see my father-in-law to evaluate him. They decided they were not going to take him and then never contacted anybody and kept the money. I was very disappointed in that.

I thought overall the staff were pretty good. It is a newer facility so that is really a plus. My loved one had been in a few places previously and none of them were nearly as good as this one. If you are looking for a nice clean place for end of life, this would a good choice. I would recommend Clarkston Comfort Care.

The staff is very friendly and caring. The facility is new and clean. We were very happy with the level of care but we moved our mom out because she wanted to be in a larger facility with more people.

Extremely favorable and a strong vote to reach out to. Consider for this service.

Everybody we have met so far is super friendly and we really like the rooms. They are large and have a lot of space. The community is extremely clean, that was one thing we noticed right away. The activities are coming back and we do think they are doing well in that area as of right now. The meals sometimes are a hit or miss, its like occasionally they forget they are serving elderly folks.

The day to day staff working and the nurses there are just terrific and so good to our loved one. However the management is just okay, they seem to be disorganized at times and we have had issues with them loosing checks of ours even when it was handed to them. The activities person is nice, but other than having jigsaw puzzles out there really aren't many activities. We aren't sure if it just our loved one but they are not that happy with the meals. The value for the money right now is just not worth it.

[Name removed] the Director has been very helpful and has been great to work with. We have been happy with our experience here. My loved one is happy with the meals. The room is good for my loved one, and we were able to pick it out for them.

They have a very good chef there that makes wonderful food. We do wish they had a transport bus that would take the residents out every now and again, and also we know staffing is a struggle but communication could be improved.