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Staff is very professional and friendly. The administrator came to my Dad’s room his first day to see if he needed anything that is very impressive. I really appreciate their efforts and services that have been proved to be all-rounder to the community!... Read more
Royal Suites Healthcare and Rehabilitation in Galloway, New Jersey is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Private, Semi-Private
Long Term Care- Skilled Nursing Facility Life here at the Our Lady's Multi-Care Center is lived daily – surrounded by the loving presence of God. Looked after, cared for by the Hospitaler Sisters’ of Mercy. Located near the New Jersey shoreline, and...
9.7
Review Score
Review Score
251 reviews9.7
Out of 10
5 star
45%
4 star
35%
3 star
15%
2 star
4%
1 star
3%
A Place for Mom has scored Royal Suites Healthcare and Rehabilitation with 9.7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Royal Suites Healthcare and Rehabilitation has 251 reviews with an average "overall experience" of 4.1 out of 5.
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I'd recommend Royal Suites! My loved one said it was much better than the place than where he was at before. Everyone is nice there. It is beautifully clean. The communication was pretty good.
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Response from Royal Suites Healthcare and Rehabilitation
May 30, 2018Thank you for your review. Here at Royal Suites we take pride in providing a clean and friendly environment. We appreciate your feedback. Thank you for choosing Royal Suites.
The rehab therapy was really good, no problem. We liked the therapist, he was really good. In general, though, we were not happy there we wanted to get out as soon as possible. They mostly didn't have enough nurses to take care of my husband. We came to the facility for memory care, however, I didn't see it at this facility. We liked the nurses, except for two of them. I couldn't get the help he needed when he needed it. The bathrooms were so bad, what they could do is clean them. My husband didn't like the food. The flavor is bad.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. Here at Royal Suites we do our best to provide you and your loved one with the most comfortable experience possible. We apologize for any negative experience you may have encountered. Your feedback is appreciated.
The quality of the personnel is what stood out to me. My loved one is a very picky eater, some meals she likes and some she doesn't.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. Here at Royal Suites we are known for outstanding staff members. We apologize for any inconvenience your loved one encountered with the food. Your feedback is appreciated.
So far so good. My loved one is being treated very well. The nurses' aides have been great and everyone has been very good to him. It's very clean. He isn't too happy about the meals, but he has to eat it.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your feedback. Here at Royal Suites we have wonderful staff. We apologize for any inconveniences. Your review is appreciated.
I'd recommend Royal Suites. Everyone is very nice and polite. Everyone seems very helpful and I'm happy with the place. The food is fine. I have not gotten much feedback from the staff.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. We appreciate your recommendation. Here at Royal Suites we are known for our friendly and accommodating staff. We apologize if the staff did not yet give you much feedback. We try to communicate with you as much as possible. Thank you for understanding. We appreciate your feedback.
They all have been good. I'd recommend this rehab. My loved one isn't too happy about the meals, though.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your feedback. Here at Royal Suites we do our best to provide our residents with delicious meals. We are sorry for any inconvenience. Thank you for understanding. Your review is appreciated.
I like that the physical therapy department is very good, and the people are cordial. We have met with the staff about some issues we have been having, and most of the issues that we brought up are being addressed. The facility seems to be maintained well. They give the opportunity to fill out and place orders on the food that the patient wants.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. Here at Royal Suites we do our best to accommodate you and your loved ones to the best of our ability. We especially known for our clean and friendly atmosphere. We appreciate your review.
It is a very good place. I've been to several places and Royal Suites is the best. The nurses are very respectful and understanding. I'm totally satisfied with the staff. Her meals are good.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. We appreciate the positive feedback on our amazing staff and food here at Royal Suites.
The therapists were great. The nurses were good, gave me my medication on time, no long wait times. Everyone was very nice. The cleaning lady came in everyday. The food is terrible though.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. We are known for our wonderful care and service we provide here at Royal Suites. We do our best to accommodate everyone and we sincerely apologize for any inconveniences. We really appreciate your feedback. Thank you for choosing Royal Suites.
I haven't seen anything bad since I've visited there and I go there every day. The nurses I've met are pleasant. There is someone at the front desk and they ask if I know where I'm going, very nice. The hallways and entrance to the room are all sparkly. The rooms aren't as clean as the hallways. They don't talk to me about my loved one's care, but they do talk to her about it.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. Here at Royal Suites we do our best to provide you and your loved one with the most comfortable experience possible. We apologize for any inconveniences, thank you for you understanding. Your feedback is appreciated.
It was very good and we were very pleased with the care. The nurse and staff attitudes were very good there, and they do a good job of keeping everyone satisfied. Rehab was very good. They do anything that will keep you moving. The food wasn't anything to write home about but it was nutritious. They were pretty good at keeping me informed.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your feedback. Here at Royal Suites we do our best to provide you with the very best service you and your loved one deserve. We appreciate your review.
The people are wonderful and they treat my loved one well. Everything was wonderful. The facility is immaculate. He ate everything that wasn't nailed down, so yes the food was good.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. Here at Royal Suites we are known for our clean and friendly environment. Your feedback is appreciated.
The facility is spotless. My loved one didn't think the food tasted good.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. Here at Royal Suites we are well known for our clean and friendly atmosphere. We do our best to provide our residents with delicious food, and we apologize for any inconvenience. Thank you for understanding. Your feedback is appreciated.
The place was spotless. The nurses gave my loved one the wrong medication once.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. Here at Royal Suites we are known to have a clean and friendly atmosphere. We deeply apologize for any inconvenience you and your loved one have encountered. Your feedback is appreciated.
I'd recommend this place. My loved one wasn't happy where they originally placed her, but they relocated her. I think more therapy could have been done. For meals, she filled out her menu and sometimes the stuff she ordered didn't come.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your feedback. We apologize for any inconveniences. Here at Royal Suites we do our best to ensure our residents are happy and comfortable. We appreciate your review.
The rehab has been excellent! My loved one's nurse and aide have been very helpful. Sometimes every meal isn't warm and that is the only reason I didn't rate it a 5/5.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. Here at Royal Suites we take pride in providing the residents with excellent rehab and the care they deserve. We apologize for any inconvenience you and your loved one may have experienced. Thank you for your understanding. We appreciate your feedback.
Everyone says that Royal Suites is the best place to be for therapy. The therapists seem to know what they are doing. I haven't had any bad experiences with the nurses so far. The staff keeps my loved one active, they have activities for her to do. Everyone is friendly. Her room is pretty clean. They have the best cuts of meats and I've heard the food is good.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your positive feedback on the therapy, nurses, staff and food we have here at Royal Suites. We make it our responsibility to ensure you and your loved one receive the service and care you deserve. We appreciate your review.
Rehab has been going good, but my mom is prone to not doing it. The nurses have been very good to her. The facility is very clean. The facility is mostly attentive but once when I was there my mom wanted to get into bed, so I let the nurse know and they took 30-45 minutes to come. No one updates me or keeps me informed. Not even her doctor. Better communication about progress and plans is what is needed.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. We are here to provide you and your loved one with her every need. We apologize if you have encountered any inconveniences on our behalf. Thank you for understanding. Your feedback is appreciated.
When my loved one was discharged I wasn't given the proper information, they didn't go over anything with me. It was never put on paper or explained to me. He went to therapy everyday but I think he should have had therapy twice a day. It was a very clean facility. He said the meals were bad
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your review. Here at Royal Suites we do our best to provide you and your loved one with best experience possible. We apologize for any inconveniences on our behalf. Thank you for understanding. We appreciate your feedback.
Everything has been great at the facility, and everyone is nice and friendly. The place is spotless. I have been getting calls since my loved one has been there to keep me informed.
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Response from Royal Suites Healthcare and Rehabilitation
May 24, 2018Thank you for your feedback. Here at Royal Suites we do our best to keep you informed of your loved one's progress. We make it our responsibility to provide our residents with the very best care they deserve. Your review is appreciated.
See what the neighborhood has to offer and what’s nearby:
Royal Suites Healthcare and Rehabilitation offers Semi-Private. Learn more.
A Place for Mom has scored Royal Suites Healthcare and Rehabilitation 9.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (609) 373-6568 to reach a resident at Royal Suites Healthcare and Rehabilitation.
To reach a resident at Royal Suites Healthcare and Rehabilitation call: (609) 373-6568
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.