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Staff is very professional and friendly. The administrator came to my Dad’s room his first day to see if he needed anything that is very impressive. I really appreciate their efforts and services that have been proved to be all-rounder to the community!... Read more
Royal Suites Healthcare and Rehabilitation in Galloway, New Jersey is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Private, Semi-Private
Long Term Care- Skilled Nursing Facility Life here at the Our Lady's Multi-Care Center is lived daily – surrounded by the loving presence of God. Looked after, cared for by the Hospitaler Sisters’ of Mercy. Located near the New Jersey shoreline, and...
9.7
Review Score
Review Score
251 reviews9.7
Out of 10
5 star
45%
4 star
35%
3 star
15%
2 star
4%
1 star
3%
A Place for Mom has scored Royal Suites Healthcare and Rehabilitation with 9.7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Royal Suites Healthcare and Rehabilitation has 251 reviews with an average "overall experience" of 4.1 out of 5.
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Royal Suites is very nice. The staff and the people there are all nice. It's clean. I think it is a good place to stay.
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Response from Royal Suites Healthcare and Rehabilitation
August 27, 2018Thank you for your review. We do our best to make sure you get an over-all amazing experience here at Royal Suites. We appreciate your feedback.
They are all very nice. The nursing care is very good. The therapist was very good. They are short-handed a lot. My loved one has to wait for bedpan or other things like being lifted. They need more staff.
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Response from Royal Suites Healthcare and Rehabilitation
August 27, 2018Thank you for your review. Here at Royal Suites your feedback is very important to us and we will do our best to accommodate your requests. Thank you for choosing Royal Suites.
It's great but we had a few issues. The staff don't answer the call button soon enough.
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Response from Royal Suites Healthcare and Rehabilitation
August 27, 2018Thank you for your review. We really appreciate your feedback here at Royal Suites and we do not take it lightly. We apologize for any issues you may have had and will do our best to make things right. Thank you for your understanding.
It was clean. They lost my husband's clothes and they do not respond to the call button. They ask what we need and then leave and never come back. Sometimes my husband gets what he ordered and sometimes not. The meat is too hard to chew. I received no feedback. It was very poor communication.
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Response from Royal Suites Healthcare and Rehabilitation
August 27, 2018Thank you for your feedback. We do our best to make sure your loved one gets the care and service he deserves and we truly apologize if you don't feel that's the case. Please contact us so we can make sure this changes. Thank you!
The rehab is really nice, my loved one enjoys it. The only issue so far has been that they haven't provided feedback and there's no schedule for therapy. The therapy just seems to happen whenever throughout the day at random. I'd like more input from the workers on my loved one's status. I have to reach out to them.
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Response from Royal Suites Healthcare and Rehabilitation
August 27, 2018Thank you for your review. We apologize if you've had any inconvenience and will do our best to improve. We really appreciate your feedback.
It was clean and a lovely place. Everyone I spoke with were all wonderful. My loved one thought the doctor was nice. The doctor and discharge person were all informative. The people I spoke with at discharge were nice. The facility was spotless. They were always cleaning. My loved one said the bed was horrible though. The spread on the bed did not look appealing. I think he should have given it a chance but he would not. He hated the food.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. Here at Royal Suites are known for our clean and friendly environment. We do our best to accommodate you and your loved ones in every way possible and we sincerely apologize for any inconvenience. We really appreciate your feedback and thank you for understanding.
It is nice and clean and overall it is a good service. The people are responsible there. The staff are excellent. They are taking care of him properly. They are always cleaning. Sometimes it takes a while took get help depending how busy they are.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. We do our best to provide you and your loved one with the care and service you deserve here at Royal Suites. We sincerely apologize for any inconvenience, thank you for understanding. Your feedback is appreciated.
It is nice and clean and overall it is a good service. The people are responsible there. The staff are excellent. They are taking care of him properly. They are always cleaning. Sometimes it takes a while took get help depending how busy they are.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. We do our best to provide you and your loved one with the care and service you deserve here at Royal Suites. We sincerely apologize for any inconvenience, thank you for understanding. Your feedback is appreciated.
They are so accommodating and did her nails and hair and made sure she was fed and well taken care of. The nurses were very attentive. The staff was phenomenal and took special interest in her care. They were absolutely wonderful. They make sure she is not upset. The meals were fine. They quickly identified when she needed help with eating. I have no complaints.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. We are so happy to have provided you and your loved one with such an amazing experience here at Royal Suites. We really appreciate your feedback.
They are very attentive, and they are kind and nice. My mom is kept very clean. She eats all her meals, she's participating in bingo - it's going very well! The nursing care is very good! I was in there during her care. They were very friendly and took good care of my mother. The CNAs were great. In the dining room, they had her playing bingo and I played with her. This was very good to see. The facility is spotless! My mom eats all the meals. They do a very good job with keeping me informed as well as my visits.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. We do our best to provide you and your loved one with the best experience possible here at Royal Suites. We really appreciate your feedback.
Everything is fine.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018We really appreciate your feedback. Thank you for choosing Royal Suites.
They were very friendly. They worked with my loved one and got her to where she needed to be to go home. She liked her meals throughout her stay. Every time we asked anything, they were very friendly giving answers
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. Here at Royal Suites your loved one's health, happiness and wellbeing is our priority. Your feedback is appreciated. Thank you for choosing Royal Suites.
It is very good. The meals were good. As far as communication and keeping me informed, they were perfect.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. Here at Royal Suites we do our best to provide you and your loved one with the experience you deserve while keeping you informed of your loved one's progress. We really appreciate your feedback.
My friend is eating good, she joins the activities, and she is doing her therapies. Overall it's very good! She loves the food here!
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. We pleased that your loved one is having a great experience here at Royal Suites. We really appreciate your feedback.
I have not heard any complaints. My loved one is happy. He likes his nurses. They friendly and they are building rapport with him. He is getting his medication on time and it is all working out. The facility is beautiful. He says the food is good.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. Here at Royal Suites it is our pleasure to provide you and your loved one with the care and service you deserve. We really appreciate your feedback. Thank you for choosing Royal Suites.
Overall I would recommend Royal Suites. My wife does not like the food though. Also, in the middle of the night it takes a while for the aides to help her to the bathroom.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review and recommendation. Here at Royal Suites it is our priority to ensure you and your loved one of the care and service you deserve. We sincerely apologize for any inconvenience. We really appreciate your feedback.
They are very patient with my loved one and he is tough. Everything seems to be great there but sometimes it takes a while to get help with call light. He can be difficult with what he has been through and they are very patient with him. Everybody have been very good with him. Many of the staff and nighttime nurses have been great with him. He likes the food but the choices are limited.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. We do our best to accommodate everyone here at Royal Suites and we truly apologize for any inconvenience. We really appreciate your feedback. Thank you for choosing Royal Suites Healthcare and Rehabilitation.
Everybody there is so very nice but they are short staffed. All of the staff are very nice.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. Here at Royal Suites it is our priority to provide you and your loved one with the care and comfort you deserve. We sincerely apologize for any inconvenience. Your feedback is appreciated.
The therapists have all been very good. The nurses were fairly efficient. I especially liked one of the nurses. It is very clean. A couple of times it seemed like they did not change his bandage on my husband's foot very often. I was annoyed that it took them a while to change the bandage. When he rang the bell for help they did not come that quickly. My husband was not happy with some of the meals given him. He complained to me that they gave him a sheet to give his choices for the whole week.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. Here at Royal Suites we do our best to provide you and your loved one with the best experience possible and we sincerely apologize for any inconvenience. Thank you for understanding, we appreciate your feedback.
My loved one had a nurse who was very nice and helpful. It was hard to get information as to what is going on, though. I did not get results from the tests. There was no communication with the doctor. That was the problem. Everything was clean, except she went two days without soap and they ran out of pillow cases.
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Response from Royal Suites Healthcare and Rehabilitation
June 27, 2018Thank you for your review. Here at Royal Suites we are blessed with a wonderful team of caring and compassionate staff members who go out of their way to accommodate you and your loved one. We sincerely apologize for any inconvenience, and we really appreciate your feedback. Thank you for choosing Royal Suites Healthcare and Rehabilitation.
See what the neighborhood has to offer and what’s nearby:
Royal Suites Healthcare and Rehabilitation offers Semi-Private. Learn more.
A Place for Mom has scored Royal Suites Healthcare and Rehabilitation 9.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (609) 373-6568 to reach a resident at Royal Suites Healthcare and Rehabilitation.
To reach a resident at Royal Suites Healthcare and Rehabilitation call: (609) 373-6568
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.