Round Lake Senior Living

Round Lake Senior Living were very good. Nice facility, the care giver's did a good job as well.

Like any new community, they are struggling to find staff & keep staff. They need to provide large glasses of water with every meal as dehydration is a problem for the elderly. Glasses are tiny & water not automatically served. Food is meh. By our 3rd rent payment the rent increased by $[removed], which did not seem right

There are areas of improvement but overall the family and residents are pleased. The staff continue to work with us, with an excellent demeanor

I am a long-term care insurance nurse and help seniors who have long-term care insurance get their stay paid for when they move into assisted livings or nursing homes Most the times the nurses and the staff are grateful that I am there I'm an extra set of eyes I do assessments and I communicate with them At this building however they would not even talk to me about the claimant even though the son had called and told them to give information to me This is the first time I've ever been in the building but I have had my run-ins with the company that owns this building. This is not a place that I would recommend to any of my elderly patients or friends

There has been a turnover of almost all staff since my Dad started the end of December. I mentioned it would be good to have new staff's pictures on the wall. Everyone has been pretty friendly except the part time people I don't know at all and I'm there often. Dad complains about the food, but there is a new chef taking over soon. There are plenty of activities offered, but he has not joined often. I wish he was encouraged more.

We would recommend it.

My dad lives at the Round Lake Senior Living community and the staff members are very friendly. The value for cost is one of the more affordable options. Our loved ones enjoys the meals and I know that he is being well taken care of.

My mom has had overall good experiences with the facility/staff. They try to get her involved in activities. She doesn't like to shower but staff try to get her to participate.

I highly recommend the facility to others. The staff is super friendly and helpful, the food is great, the facility is beautiful. Getting signed up was a great experience, moving in went very smoothly, and any time we have questions or need assistance, the staff is excellent.

They would have a lot more people use Lifespark if they had a concierge service for residents. Their Lifespark services were complicated and hard to access. It was difficult to determine what services were available and what was not. Literature to access services such as transportation were hard to locate. Billion different numbers for different services. Staff were great. Helpful and engaged. Location was not great. Isolated with not much around to enjoy. Design was nice but not well suited for those with mobility issues. For example the elevators banked directly into benches that would easily have been moved to a corner but weren't because it didn't look as nice. But the benches made it difficult for those with walkers or scooters to turn into the elevators.

Round lake is very clean, friendly, and affordable compared to other facilities. The amenities and care with LyfeSpark and meal packages help take some of the responsibilities of the family when these transitions are already so tough. Round lake offers more pack levels which allows us to pay only for the care my father needs.