River Oaks Place - Lenoir City

Overall, my loved one's experience at River Oaks Place Lenoir City was great. However, her initial evaluation could have been more in depth to catch poor cognitive status and inability to maintain safety of self. This facility is nice and the staff and residents are nice. We enjoyed getting to know them. We loved the activities and the Activities Director. I would recommend River Oaks Place Lenoir City to family and friends.

Care is very good. Truly care about my parents! I highly recommend this community to my friends!

This is a good place to live. They take good care of you – always have meals on time clean and well decorated, the room cleaning and laundry service is good. Some meals could be better but is generally ok.

Satisfied

I am satisfied

The employees are kind and helpful & cheerful. LPNs are caring and come when needed or requested. Maintenance answers quickly when there is a problem. Activity directors try to provide entertainment for the different tastes. For the most part food is good, but I would like to have less breaded & fried food and a couple of nice shrimp scampi occasionally instead of a pile of tine ones that are fried. [removed] is a great director & strives for improvement.

I would not recommend this community. This community is run by an corporation that I had a horrible experience with. I do not feel they do a good job with the way their community are ran. I would not recommend any community ran by that organization.

The tour experience was fine. I got to meet really nice people here. The person who gave the tour was ready to show us and they were answering any questions we had. It looked like a nice place but they did not have what we were looking for.

Educated, friendly director. Assisted living dining room depressing. Comments about housekeeping = excellent; food = meat tough;

My tour of this community went very well. The tour was very kind and friendly. The community looked great, everything was very clean and neat. The staff was very welcoming and helpful. They offer many activities. The food is very good, they offered me a meal. This is a great community.

We're very pleased with how things turned out at River Oaks Place. It's a very nice facility, and for the most part I thought they did a great job taking care of Dad. The staff is friendly and professional, and the facility itself is clean and well kept.

This facility sounded good by description from my advisor and in talking with Shana, but it wasn't the "right fit" for my mom when I visited in person. The memory care unit is in the lower level of the building and while it had windows high up on the walls in the living/dining area, it still had a "basement" appearance in my opinion. I also didn't like that there wasn't an RN on site 24/7, although there is always one on call. Otherwise the facility seemed nice.

We have been exceptionally pleased with all of the care and treatment received by our mother at River Oaks. All the staff has been sensitive and caring in every way, leaving us with the peace of mind that she is content with her stay there. They handled an incident wherein she was injured by another resident in professional fashion in very professional, sensitive manner.

My brother and I were very pleased with the care my mother was receiving. Unfortunately she fell and was only there for a very short time. We were so happy that she was happy with the other residence. We are hoping that she will return as soon as her therapy is complete within the next 3 months. Our fingers are crossed that a bed will still be available once she finished with rehab. Only thing that I feel needs to be addressed is that two assistance should be with the memory care 100% of the time. The only reason that I rated overall care services a 4 Star was due to only seeing one assistance most of the times we visited.

clean quiet and residents are well treated

I think they do a good job overall at River Oaks Place. The people here are very nice, and the facility itself is clean, well kept, and cozy. My loved one really seems to enjoy the food, and she is normally a very picky eater!

I really loved River Oaks, unfortunately my loved one's stay was a short one. It is a beautiful facility, it was always very clean and smelled nice. We were not impressed with the Wellness Director....nor with the way she dealt with my loved one. However, the Director is amazing and the rest of the staff were very helpful and friendly. They tried very hard to make it work out for us. I think they do a great job here and they are definitely worth a look!

We were only there 3 weeks, but in the short time we have been there, they have been very loving and very caring. The inside was very clean, but the patio could have been a little cleaner. They had the best pricing we had found. There are no other men here. They only had activities twice a week. The food would be about a four, there were a few things he didn't like, but they are very accommodating. They were very willing to work his health problems and most others weren't.

Spacious, pleasant, clean rooms and facility. Listed as an independent/assisted/alzheimers but got the feeling the staff leans more to "assisted". Food choices seem to run to red meats and starches, though we were not offered a menu when we asked. Prices similar to Echo Ridge. Didn't have the same warm family feeling. Location a drawback for us.