For the area it's the best choice. Feels like home for my mom. She loves it there. They could improve by adding more variety and more fresh fruits and vegetables. Less unhealthy carbs and more diabetic friendly options.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.3
Review Score
Review Score
15 reviews9.3
Out of 10
5 star
54%
4 star
40%
3 star
7%
2 star
0%
1 star
0%
A Place for Mom has scored Regency Pullman with 9.3 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Regency Pullman has 15 reviews with an average "overall experience" of 4.5 out of 5.
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For the area it's the best choice. Feels like home for my mom. She loves it there. They could improve by adding more variety and more fresh fruits and vegetables. Less unhealthy carbs and more diabetic friendly options.
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My loved one is currently a member at Regency Pullman and everything has been great for her at this facility so far. The staff is very friendly and helpful. They treat the residents with respect and kindness. The move in process was easy. The cleanliness, friendliness and care services are great. I would highly recommend Regency Pullman to others.
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Excellent faculty, friends, foods decent, and most importantly my husband is happy living here with me too. I love playing puzzles with my friends here, the entertainment that Regency offers, and having the freedom I have which I did not expect.
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The staff is very friendly and is always there for you. They also do well having to put up with me. The facility is also very clean. My favorite event is happy hour every Saturday hosted by [name removed]. I also met a friend who I now call my best friend. They are just wonderful!
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I’ve been here for 12 years and it is a wonderful place to live. I enjoy the company and care. I’ve got lots of friends. You can come and go as you please and I am thankful for all the staff that have been taking care of me for all these years and many more to come.
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Wonderful staff and great admission process. Kenny helped us through every step of the way and seemed to care a lot about the well-being of their residents. Would definitely recommend this regency to other friends and family.
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They have been great and responsive to concerns The staff are friendly and responsive. More time spent residents bathrooms would be my o my suggestion although their not bad they could just use more frequency
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We picked this community becasue of the initial impression. I would probaly recommend to other families.
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Response from Regency Pullman
April 3, 2023Thank you for your kind words!
They are friendly as can be and glowing during the tour and intake, but you have your loved ones in there, then they are really hard to get a hold of. They do not return calls when they are the ones who said that they would. I do appreciate that they let you visit unannounced, but when I have visited I have not seen many activities going on. The weekend that I went it was all aids and they are not sure what is going. I would not recommend them to others, make sure to check things out thoroughly.
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Response from Regency Pullman
March 1, 2022At Regency Pullman, we take these types of complaints very seriously. Please reach out to Tracy Severson, Executive Director at (509) 332-2629 to discuss this further.
We chose Regency Pullman at the time because it was one of the only ones in the area. The cleanliness was great, administration was better, and we just got a good feeling walking in and talking to staff. The rooms sizes here are really good. I think they did the best they could this year with everything going on. The staff here was just absolutely amazing and my mom loved it here, she developed relationships with them. Towards the end they were just as amazing. I would highly recommend to others looking.
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This community is a friendly and a safe place for your loved one. It has a nice atmosphere that is casual. They are very accommodating to the needs of your loved one. The food is average. The staff is very receptive and responsive to questions and concerns.
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4.5
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Response from Regency Pullman
May 3, 2021Thank you for taking time to comment on our community.
We chose Regency Pullman because of the location and they had availability. The room sizes here are not crowded, they have quite a bit of space so it feels more like an apartment. I have only had the desert here and it was homemade and very good. I would recommend the community.
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Response from Regency Pullman
May 3, 2021Thank you for your feedback!
I toured this community before I decided to move here. I love it here so much the care is so wonderful. They look after you to make sure you are always alright. This facility is the best place to be.
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Response from Regency Pullman
May 3, 2021Thank you for your feedback!
I toured this community before I decided to move here. I love it here so much the care is so wonderful. They look after you to make sure you are always alright. This facility is the best place to be.
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Response from Regency Pullman
May 3, 2021Thank you for your feedback!
The Independent Living Cottages are separate from the main building so I don't really have any interaction with them on a regular basis but when I do see anyone they seem friendly and helpful I have the ability to cook my own meals which I have been doing but I plan on starting to go the dining area. The community is clean and well kept from what I see I, of course, do my own housekeeping.
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Response from Regency Pullman
May 3, 2021Thank you!
See what the neighborhood has to offer and what’s nearby:
Regency Pullman offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Regency Pullman 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (509) 332-2629 to reach a resident at Regency Pullman.
To reach a resident at Regency Pullman call: (509) 332-2629
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.