Redmond Heights Senior Living

We had a problem when my loved one moved in because everything was broken. She had no cold water, only hot water. And it took them a few weeks to fix it. Her cable was broken as well, which took about a month to fix. So she sat in quarantine with no TV. They did bring a DVD player into her apartment so she could watch DVDs. So I thought that was over and above and really nice. At this point, she doesn't require much everyday care. They do come pick her up if she falls down. The food is horrible. They're at least open to suggestions. They've tried some new things and had positive feedback. Right now there haven't been any activities due to Covid. As far as cleanliness, I feel like things are just not picked up. There's a dog across the hall that has feces all stuck to his chest, and runs through the hallways. So we talked with the manager, and they gave him a bath. The staff have all been very nice, and they've tried to be as helpful as possible. The first manager, the one who was responsible for the water and cable not getting fixed, was let go. So they got a new one. But then the elevator broke down, and that took two weeks to be repaired. Which was hard on my loved one with some mobility issues. She had to walk to the other end of the building to use the other elevator.

Staff was very friendly, cleanliness left a LOT to be desired. Smelled dank. Food was edible. Management was horrible.

My father is very happy here. He was in another facility and was always agitated. Here he is calmer and happy. He ahs gained weight and looks healthier then in quite a while.

Large facility with friendly staff, nice garden and walking path, cute halloween decorations out front.

My mother was a resident at Redmond Heights Senior Living for 3 years until she passed away recently. She was confined to bed or a wheelchair due to a broken hip and age. The current crew of staff are very good, always friendly, always helpful and they were excellent in the last week of my mothers life, as she declined. We saved a lot of money by moving my mother 3 years ago from another well know area assisted living place. That place was very nice but my mother never cared about the nice surroundings or the activities and we were throwing her money away. Redmond Heights Senior Living was a good fit for her for these last 3 years.

Our first impression of Redmond Heights Senior Living facility was the warm welcome and friendliness of every one of the Staff members. The rooms were warm and very clean. We were looking for a smaller place for my Dad since he was moving from an Adult Family Home .We were invited back for lunch the next day and he was impressed with the food all the staff and their willingness to accommodate his special needs. Hard of hearing, special diet and any other assistance he would need. Redmond Heights is truly an "Assisted Living facility". They want to help individuals stay independent as long as possible. It was important to my Dad to have a Chapel where he could pray and have his weekly Catholic communion along with Catholic mass and they provide that. They encouraged him to attend weekly outings, movie nights and other activities throughout the day. My father got pneumonia, was hospitalized for 8 days and returned. He didn't quite recover and passed quietly in his sleep 9 days later. He was 93 and Redmond Heights treated him like a king his last days there. From Day 1 to his last days there the Staff treated him and our whole family like family. My sister's and I will continue to visit other residents there as they became our family also!

One of the deciding factors to move forward with this community is their location and catholic services. They have weekly communion and weekly mass. The facility itself is a beautiful place and they have a great staff. They are very friendly and knowledgeable. They are also very communicative as well. Currently they are helping us with options that would better care for our loved one. Overall I would recommend this community to others.

[Removed] was amazing to work with. Dated but very clean facility and professional staff. Looks can be deceiving. Light and bright. Like that they have a lot of services in the same community.

My Grandmother lived at this home for over a year. In the past 4 months the care has been horrible. Her room was not kept clean. She had to wait for assistance up to 20 minutes sometimes. The staff was constantly changing. They also did not have enough staff. The food was horrible. Please do not consider this place for anyone.

I am happy with the care my mom has been getting here. They keep a clean environment. The apartment my mom has is perfect for her and includes housekeeping. The meals are pretty good, I have tried it before. The community has lots of different things to engage with, it is nice.

My tour of this facility went well. The community is very nice looking, from what I saw everything is nice and clean. The staff was kind and informative, all my question were answered. There are nice activities and good food offered. It was a pleasant experience.

Kelly Parkinson/ Relations Director was very informative, and was very good at making sure that My brother was comfortable with his new situation, and that his needs would be taken care of. One month later she is still asking if all is well, and if there's anything else he needs... Thanks to all the staff!

Kelly Parkinson/ Relations Director was very informative, and was very good at making sure that My brother was comfortable with his new situation, and that his needs would be taken care of. One month later she is still asking if all is well, and if there's anything else he needs... Thanks to all the staff!

Overall our experience with Redmond Heights Senior Living has been a good one. I looked at quite a few memory care options in the area and this one really stood out. The facility itself is clean and well kept, it is set up nicely, and the rooms are beautiful. We've had a few issues here and there, but the staff is responsive and accommodating, and they've done their best to fix any problems we've had.

Redmond Heights was wonderful. I would rate the friendliness a five plus! Everyone was so kind and attentive. Things went well there before my mom passed away. It's a little bit of an older community but we liked it, we were happy with it. The staff encouraged her to eat, as she wasn't eating much by the time she got there. They bent over backwards to make sure all of the amenities were available to us.

The staff at Remond Heights is very good and committed to serving the elderly. Kelly Parkinson is the primary reason we selected Redmond Heights

The staff is great here. They are caring and attentive with the residents. The facility is always clean. Everyone here is so nice, including the other residents. The food isn't half bad either. Overall, we have had a good experience here.

It is the best low income choice in the area. The facilities are superior to other facilities that are low income.

I think overall they are pretty responsive. I think overall it is a great experience, so I have that peace of mind and I do not even have to worry about it. For me, Redmond Heights is kind of expensive though.