Overlake Terrace

The staff is caring and people are welcoming. There is quite a bit of turnover in staff. I would recommend.

She's done really great there. We're very happy. It is a much better experience than her previous facility. Very friendly staff. Great help and assistance. Love all the activities. Very easy to get involved and make friends.

I have toured many places and finally decided to pick this place. The staff smiles and greets my mom and me by name. It feels like coming home not moving in to a big place. Leadership has all come to introduce themselves and each one has taken the time to really get to know mom so we feel like we a part of a big family. Every Friday there’s been some music groups for her to listen to. The other people who live there are just the sweetest people and some have even tried to come ask her to join them for lunch. I was hesitant to move her out of her home but she didnt move from her home she just moved to a new home with a bigger family. Thank you so much for being such angels you truly are heaven sent.

What you read about is not what you get in memory care here . No activities , laundry lost and occasionally not done . Management is not receptive to family concerns. Once a loved one is in a facility it is hard to move them.

5 stars for each category! My mom is very happy at Overlake Terrace. We chose this facility because the opportunities to meet new friends were far better than her previous facility and it was considerably cheaper but not sacrificing any quality of care. Location was also better for family. Everyone has been extremely helpful, they have tons of activities provided for the residents, and the dining room is wonderful.

Overlake Terrace has just been very welcoming and accommodating. They've been easy to work with. And our family member loves it there. He feels very welcome - the staff always call him by name and make an effort to help him feel included. He likes the independence he has along with the assistance that he needs. Our family likes that he can stay where he's at as his needs change. But in the meantime, he's able to have a lot of independence.

I love it and my parents do as well. The only issue we have had is the medication issue. I think its not facility issue versus state requirements possibly creating issues. They have a lot of activities. They get the residents out and about in the community. The food is great, they loved the food. The staff is wonderful, they know everyone by name. I would highly recommend them to anyone. I am very pleased with the choice my husband and I made bringing my parents to Overlake Terrace.

The meals sometimes are a hit or miss, but so far it has been a good experience. We really like the staff and everything we have seen so far at this community. They treat our loved one so well which is most important. Every time they come to visit the greet us with a big smile, they make us feel very comfortable and it is like family.

I chose this place because it is so spacious, clean, bright, and cheery. The staff are awesome, always on top of any issues. Everyone is kind and smiling. Pricing equal to other places.

They are excellent at this community. I was very impressed with the service and friendliness that me and my loved ones received. They took their time to help us and make sure we know everything that we need to know. I was very pleased with everyone I met.

The staff are engaging and check on the residents regularly. They do a good job in encouraging, but not pushy with the residents to participate in activities. They have a good food menu. There is a lot for the residents to choose from. The nursing care is hard to get ahold or get in touch with them. The buy in option was very reasonable for the community.

The activities at Overlake Terrace would be a five plus, they had happy hour, bingo, music, and pool tables. They have a place for you the exercise and have movie night. There were a bunch of things offered if you wanted to participate. The food is what brought us back to this community a lot. Our loved one was a chef and he was very picky and he thought it was outstanding. They offered a lot of variety.

A amazing, caring, friendly and helpful place for Seniors. My mother is happy and loves the food they serve.

[Name removed] was incredibly patient, answering all of our questions, giving us a thorough tour, and inviting us to stay and enjoy a very good dinner with them.

clean, spacious, newly remodeled. the lobby felt welcoming, reminds me of a hotel lobby. Bistro with seating area and residents engaged in game table. friendly staff

I have lived at Overlake Terrace for several years. I love the activities we do! I recently acted in a rendition Guys and Dolls- that was so fun! I also love the outings and playing games.