Provision Living at St. Joseph

They were good, but they weren't qualified to handle my loved one's care once he went into hospice. Therefore we had to transfer him to a skilled nursing facility. I understand staffing shortages are occurring everywhere, but I think they need more qualified staff to care for people. Also, they need to work on serving residents things they can eat, especially the ones who struggle to feed themselves.

They're really excellent at communicating with the family; they're also really invested in the care of my father. They think of things that I wouldn't. You'd think that that would come naturally to people who do it professionally, but this is his 5th year in an assisted living community - he's now in memory care. Where he was previously that really wasn't happening at all. If there's something I need to deal with, they'll text me and ask me. For example: restocking personal items, like his razors. Those reminders are a huge relief and are very helpful. They also engage him in activities, rather than asking and going away if he says no. They've learned what and how to deal with him and his proclivities. They've learned that when he says "no", which type of "no" it is. And dependent on that "no", they'll still take him to activities and talk with him. Some of their activities include movies and concerts. But they also have pastimes like making & drawing things, going outside, and even bocce ball. I haven't physically been there when they're doing activities, but I've seen photos. They interact with him, whereas his previous community did not. Before, he was spending 90% of his time sitting in his room. At his last community, he liked to sit in the dining room which was apart of a bigger communal space. He'd often hangout after meals to drink a cup of coffee and observe things. They would discourage him from doing that, and preferred that he sit in his room as opposed to frequenting those areas. He wanted to participate in social activities and that was his way of doing so. Here at Provision Living, he sits in the dining room / communal areas and they allow him to do just that - in addition to getting him involved in activities. So now he spends 90% of his time outside of his room. Sometimes its hard to get ahold of him, which I think is fantastic. [name removed], the director is very amazing, and so is the RN [name removed], she's great as well. The community itself is really handsome and good looking. It's new and they have nice art pieces hanging up. It's kind of reminiscent of a nice timeshare, oftentimes that's where my dad thinks he is. It doesn't have a facility-like feel, it's like a vacation home. For example: he thinks the dining room is a restaurant. Provision Living at St. Joseph is a great nice-looking place, and they engage my father on a personal level.