Poway Gardens Senior Living

We have been very pleased so far with Poway Gardens and the care that they are providing for my mother. All of the facilities I looked at prior to her going there were expensive, as is Poway Gardens, but Poway Gardens was more reasonable than all of the others. The staff is very friendly and competent. They are hard workers and are experienced and knowledgeable working with this often challenging population. Many have been there for a long time. Communication with them is excellent. Administrative staff is easy to contact and responsive to questions and needs. Moving in initially was smooth. You have the availability to connect with a healthcare agency that can provide regular visits to the facility so you don't have to take your family member out to the doctor. The facility itself is clean and organized. It has the feel of a house instead of a hospital/institution. The kitchen area and main room are filled with light and comfortable. It is regularly cleaned. There are a relatively small number of patients to each house. One aspect that has been especially helpful for my mom is the fairly strict schedule of time to wake up, meals, and bedtime. It has given her a rhythm and consistency, which helps with orientation and she knows what to expect each day. The meals don't have a wide variety of dishes, but they are all well balanced, fresh, and healthy. Usually a meat, vegetable, carb, and dessert. Some of the vegetables are grown on site in their own garden. Overall, I would definitely recommend this facility. They have taken very good care of my mother.

My mother was at this facility for 8 years. The caregivers are wonderful, but management, especially the Director is awful. They are under staffed and the employees are spread thin trying to cover for each other. I know this first hand because I was there almost everyday for those 8 years. The residents and staff have become part of our family, my 3 granddaughters grew up in that house and we have cherished the time we've spent there. My mother passed away 3 days ago, and 10 HOURS after she passed I received a phone call from the director saying she was sorry for our loss and they would be charging us a daily fee for everyday that her belongings remained in her room. The next morning I received an email saying they saw her belongings were gone and our bill was $[removed]. This was supposed to be a time of reflecting and grieving and because of their insensitivity I am angry and can think of nothing but making sure no-one has this happen to them.

The location is very unique with gardens and onsite fresh food. Not the typical modern apartment or hotel-like facility. Like an inn vs. chain hotel. Allowance for 2-week minimum stay instead of 4.

What we like the most about the Poway Garden Senior Living community is the staff, they are very kind and they gave excellent care and good services. The food that is prepared for the meals are good. The community is very clean and the personnel is wonderful.

My loved one refuses to go to any out of the house activities so I can't really rate that. Activities in house seem to be ok. They don't seem to be able to help me get her clothes or other needs and I love out of state with no way to return what she doesn't like or what fits. They don't seem to be able to control what she eats and she has gained 20 pounds in 1 year. At [fee removed] a month I think I should be getting more help as my loved one is self sufficient and doesn't require help with anything.

So far they are great! Very clean facility. Very friendly. They give my husband wonderful care. They have a new chef, and the food is better. The caregivers are very attentive. The place is less crowded. They keep the residents active with music, bingo. TV, coloring books. The cost is less and more reasonable than our previous rent. Overall I do recommend Poway Garden. They are friendly and very helpful.

They do not tolerate memory care patients who are ambulatory and anxious. My dad got kicked out with no warning.

The staff is very nice and friendly. I would recommend this community to others and I already have, The community is quaint and lovely.

We chose Cadence at Poway Gardens because of the size, it was a smaller community and had a great staff to patient ratio. It did not feel institutional at all, very home like and accommodating and welcoming. It really felt like a family. They have very devoted, long-term staff members who work here as well which makes all the difference. It all felt very comfortable and a place that would be an easy transition for my father. I cannot say enough about the staff members, the last year of my fathers life were during covid and they found many ways to work with families to keep communication between loved ones and residents. They went above and beyond to make us feel comfortable.

Sunshine care was like a final gift. Our regret is we did not move her there sooner. Beautiful surroundings and activities and excellent care. She passed away 2 months after moving there. We wish she had been there longer to enjoy it. The price is amazing compared to our previous facility which was 2.5 times more expensive without nearly the individualized care and attention and small homey atmosphere. To know the price would not increase with each and every need was perfect as someone in memory care would naturally have increased needs. The previous place billed for every single thing and there was no maximum. I could not recommend Sunshine care more highly

Specifically asked for places with day care and/ or respite care. No Day Care, Minimum Respite care too long - 30 days!

Cost A BIT too high for MOMS sustained Income

Sunshine Care is the most unique community to service Memory Care. They can manage the needs of their residents on every level so they can age in place. The care staff and management is outstanding!!! Sunshine Care is privately owned so everyone knows exactly who your loved one is, and what is going on with their care. You will never have to cold call a toll free number and give 5 minutes of background to get your question answered. Everyone from the Care Manager, Nurse and even the Executive Director [removed] is directly accessible. Once you tour and compare the market, Sunshine Care is the only answer to ensure your loved one is cared for as if they were the staff’s own family member

They've been wonderful! My husband seems to be much stronger. The reason we chose Sunshine is they have a lot of staff. They are so good with everybody and they all work together as a team. I've even seen the manager help a person eat.They are so good to my husband. Everyone I've talked to says the same thing about the staff.

I absolutely love and am so happy with the Sunshine Care Assisted Living and Memory Care. The staff has gone above and beyond they will call and send me pictures of my mother when I am not able to visit. When I was on vacation my mother had to be hospitalized and one of the nurses went with her and stayed with her until the family got to the hospital. They truly have the biggest hearts and I can't say enough good things about them. I highly recommend this place!

The staff were nice and very caring to our needs. They were able to answer my questions on the care that he would receive. They do offer a lot of activities and the community is very clean My father would have liked this community and families might want to tour the community for the care of a loved one.

First tour and I knew this was perfect for my mother. She has been there for less than a month and seems happy. Only draw back is it is very expensive and do not know how long she can stay.

I was able to take a tour of this lovely community. I did like what I saw through out the place. I can imagine the residents are happy too. I had notice the residents were being transported around by mini-vehicles to such things like activities. I felt this could confuse my mom. Overall the tour went good but I did not choose this community based on the price. It did not fit my budget.

Mom is almost 92 with dementia. We hesitated choosing a place until things became too difficult for us and there were no more options., We chose Sunshine. We loved the unique environment that's more like a large loving home with friends, than an institutional setting that sterile and cold. It's warm and inviting and Mom is so happy there, has less anxiety and her blood pressure is lower than it has been in 30 years. Mom doesn't feel like a number, or an old person without feelings. She knows she's loved by family and she continues to feel loved and cared for at Sunshine. The staff is wonderful and they truly enjoy their work. They are upbeat, kind, patient and compassionate. Their expertise is invaluable for families who acknowledge their limitations caring for a loved one with dementia. The facility is nestled among pine trees and surrounded by beautiful gardens. There are activities that Mom not only enjoys, but those that help her feel productive and proud. She feels respected and even appreciated for just being there and being herself. She is well-cared for. The in-house visiting doctor is wonderful and we know Mom is in good hands. We always feel welcome and are so thankful to have found Sunshine Care.