Pelican Pointe Assisted Living

It's hard to be separated from our loved one but knowing they are being taken care of is comforting. Folks like [name removed] are taking time to get to know the residents at Pelican Pointe. She spends time chatting, listening and solving problems as they may come up.

Pat really enjoyed living there playing bingo meeting all the residents making lots of friends which I still go visit its a great place to live. All of the staff are very nifuce and helpful and management is great also.

I recently moved to Pelican Pointe and much to my surprise, my family grew! The staff and the residents became my family and Pelican Pointe became my home! It is a light and love filled facility featuring good food, fun activities and much more!

[name removed] has been great with communication and responding to any requests we have had! I would definitely recommend this facility !! The staff is really friendly and knowledgeable. It is also a very clean environment.

This is my first time to live in assisted living, but I am only renting an apartment not for assisted as independent, love it here, so clean, And friendly. Dinners could improve, sandwichs too often, not healthy meals.

Pelican Pointe is my home. I have good friends here and the staff treat us with care. There is plenty of stuff to do during the day or you can spend time in your apartment. I can't think of anywhere else I would rather be. All the residents wear pendants, you press the button and the R. A's. come as quickly as they can and help you. This is a wonderful place to live. This may be a rambling review but there is just so many great things about Pelican Pointe. Like I said this is my home and I love it here. Come and visit, take a tour.

My family has found the staff to be friendly, caring, and responsive. Being at a distance from my elderly relative has had challenges, but the staff is always understanding and helpful. I would definitely recommend this facility to friends and family for Senior Living.

It was a great experience at helicopter point love the tour staff as friendly,it was clean, the food smelled great the resident was super friendly they came right up to talk to me , there activities going

I had the pleasure of working with the staff at Pelican Pointe in assisting one of my clients whom was on the verge of being homeless. They treat my client, who is 92, with upmost respect and I so enjoys seeing how happy she is living there. I highly recommend.

My grandmother-in-law was in Pelican Pointe and the staff became her second family. They were there all through Covid taking care of her even when we couldn't come to visit her and took the time to learn her favorite candies and western shows to help her when she was missing all her family. They even let us facetime with her and talk to her before she passed away. Thank you for taking care of our Granny when we couldn't be there with her!

If your loved one is able to get around on their own and is mentally able keep up, Pelican Pointe is suited for their needs. My loved one is struggling towards memory loss. They do not have enough Aides at night to cover the needs. They have personal call buttons on the residents. It can take up to 20 minutes for someone to come. My loved one does not think to push the button. One morning the Med Tech found my loved one sitting on the floor, having tried to get up, never pushing the button. In the summer there were several nights my loved one never changed clothes and went to bed. No one checked. Most of the food is tasty. It tends to be fattening. Some is too salty. If you order something different than the one Special choice, it takes longer and you may not get it. If you can have a hands on care of your loved one, it will work well. Visiting often and making sure care is being done. Eating in the Dining Room is a good way to see whether you accept the food. They have survey sheets on the tables. No pencils and no one encourages them to fill them out. When I am not there, I am directing getting to bed by phone. Some nights the Aides do it. Bottom line we are staying if I can help improve I will.

My response to my tour is very positive. Caring for the residents needs was shown. There are many opportunities and activities to stimulate the residents.

My Grandma lives here and has for a few years now. Everyone loves her and takes great care of her, My Grandma loves the staff and she is much happier now, Thank you Pelican Point staff for taking care of my Grandma!

Thank you staff and admin for your always smiling welcoming presence. You have made this transition feel like "coming home"! You quickly put our minds at ease with any problems we might have and keep mom busy and active thru-out the day! A big thank you!!

I toured this facility when we were looking for a facility for my dad and unfortunately decided against this place because it just felt too big. I don’t have anything negative to say about this community besides it was really big and it felt more institutionalized. However, the facility itself is very attractive and looks nice. There are a lot of activities and they have a calendar full of things to do. The staff members were really friendly and answered all of the questions I had pretty well. The person who gave me the tour was really informative. From what I say, I would recommend this facility.

So far, we are very, very happy with Pelican Pointe. The people there are very attentive, and seem very knowledgeable. We are also thrilled that they are part of the Marquis Group, which has their own Medicare sup insurance plan that is cost effective with good coverage

My mom is really enjoying her stay at this community she is clean and healthy looking which is a great change. She enjoys the activities such as clogging and playing the piano herself. They have a beautiful garden area. She loves watching [Removed] with the gang she calls them so she's making friends. The staff is very friendly and attentive to her needs. The food is great also and would recommend to my friends and family. Something else I love is they have a support group for family member to educate us on dementia and helps us understand what mom is going through. The grounds are kept very nice and they decorate for the different seasons I give them 4 stars for sure.

Pelican Point is a very nice, pretty and , warm place. They have daily activities for their clients and according to my family member who is living there in memory care---they are very clean. The dining room in memory care is rather glum, but there is an outdoor garden area with umbrella they can access. At this point (two weeks in), I am pleased. Every Monday they get an outing in the bus....go to get coffee, and the park or whatever. The staff is very accommodating, So far so good.

Met with [Removed] on June 28. Very helpful, gave me lots of information, took time to answer all my questions. Toured both parts of the facility and 3 different types of rooms.