Crystal Terrace of Klamath Falls

Memory care is a difficult environment for staff and residents. I found the staff to be very caring and patient. Many residents are alone and many do not have the ability to communicate, however the staff was wonderful. My family spent Mother's Day with my mom, there were activities for everyone to participate. My mom passed away shortly afterwards but we have the pictures and memories of that day to remember her by.

Our careteam is better now that we have a new director. The menu has improved since the new director came but seems to have not enough vegatables and fruits-we are offrered too many carbs.

Just Because I am older doesn't mean I have to accept not being able to move! Exercising was always something I wanted to do but never had the time to devote to working out. Now that I am here at Crystal Terrace, I welcome the idea of exercising. Through the fitness program, I feel more stable and more confident in myself! Give it a try and see what it does for you!

Before [name removed] joined Crystal Terrace, I did not participate in the resident led exercise groups. I did not learn or grow in the classes so I stopped attending. Since [name removed] with MBK fit has been here, I enjoy group classes and have built an understanding of what movements are needed and that I can do independently at home and continue to grow stronger! I suffered a stroke and my left side doesn't work like it used to. Working with [name removed] has helped focus on that side and has helped get some mobility back with it! [name removed] teaches specific stretches that help my hips a ton. [name removed] knows how to work with peoples disabilities and ow to get them the exercise they need and deserve. Latest Dr. report, Dr. was extremely impressed with my overall strength. Also the arthritis in the left hip has not progressed. Dr. said "Whatever you are doing, keep doing it!" Thank you [name removed] & Crystal Terrace - I attribute all of this to [name removed] and his leadership as our fitness instructor!

We have moved my Mom to a new facility closer to family in Idaho. We really liked most of the staff, for the most part they were always friendly and helpful. Her room, bathroom and bedding weren't always cleaned on a regular basis. I think part of our opinion is influenced by the fact that Mom was a difficult, unhappy resident and was harder to deal with than some of the other residents.

Home sweet home” is how our residents describe the surroundings and experience living at the Crystal Terrace. We highly recommend this community. This is a five-star Assisted Living community and a perfect fit for our friends & Family. I would give them a 11 out of 10. They have gone above and beyond. In a day and age where it is hard to find people who care Crystal Terrace exceeds that. They have a tremendous amount of patience; the staff is wonderful. They have great activities, outings, and they encourage all the residents to get out and join in. The food is very amazing, and a tremendous value!

The staff is great. They are always friendly and courteous. My Mom is not an easy person to get along with and they seem to be able to put up with a lot of her moods. I have noticed that they have a chronic problem of being understaffed. Recently they raised the rates but I don't feel that my Mom was getting all the services that they were already supposed to be providing on a regular basis. The director is great about addressing any issues that I bring to her attention in a timely manner. The staff is their greatest asset and it helps to relieve some of the stress knowing that they're there 24/7 if my Mom needs help.

I chose Crystal Terraces because it is close to family. They also have a pool and an exercise room that are available. They have physical therapists that are on site as well so you can coordinate appointments with them. It is very casual and laid back here. Overall it a great place and I would highly recommend to others looking

This is a really good place to put a loved one. My loved one really enjoys the community and food. The care I've witnessed while visiting has been excellent. There are activities ; however, it can be a little bit tougher in the memory care area to keep the residents as active as the assisted living side.

ratings above

My dad is in assisted living and he getting wonderful care there, but I have heard that the memory is understaffed right now. The rooms are great for my dod , but they do several options. I would recommend this community to others

Pleasant and friendly staff. Excellent chef!

Entire staff doing a great job in spite of the virus restrictions.

To my knowledge, all works well with my mom. They call me regularly about any need or happenings.

Entire staff a great job in spite of the virus restrictions.

I've been very happy here for several years. I've also really appreciated the efforts (after COVID struck) that the staff made to continue having this be an active community in a safe way. Staff has always been helpful and continue in spite of extra challenges.

The team members call often with updates if there are any changed with my loved one. Quarterly reviews, and during the pandemic set up "Facetime" calling. Core at relief to family to see and talk with our family member.