Patriots Glen Assisted Living and Memory Care

The administration and staff are generally lovely. Activities are well planned and the people care. I really appreciate the referral to this place. My dad actually chose it after touring. My mom with dementia felt very comfortable and happy in the environment during the tour and actually was wondering out loud why we were leaving after our first visit. My dad really put weight on this as her affect of comfort and happiness was very important to him (and to me of course). Based on the experience we have had with Patriots Glen we would definitely recommend them to other families.

My husband was a resident at Patriots Glen Memory Care for a short time before he passed away. He received good care and the staff was attentive. Physical Therapy was available along with medical care. The PT person actually had him walking the hall. (They had a railing on each side of the walkway.) The week before we moved him, he could not walk with me. And we used to walk in the Malls at least 2 or 3 times a week. There were classes and get togethers for residents if they chose to and were physically able to participate. The food was very good and adaptable to specific needs/allergies. The residents were encouraged to eat in the dining room if physically possible. The main reason I checked out this facility was that it was relatively small. I think they had 15 beds, 12 single rooms and 3 double rooms.

My loved ones were residents at this facility. The facility and staff are nice, pleasant, and helpful. The care was good. It was during Covid, so the rules were tighter. Which was good, neither of them got Covid. My loved ones never complained about the housekeeping. Their rooms were always clean and looked well kept when we were there. The only complaint that one of them had was that she wanted more Asian food, she is Japanese. I would recommend this facility to family and friends.

It's a nice memory care unit. Most the caregivers and nurses are nice. I understand it's not an easy job and their short staffed sometimes and their doing what they can, would just like to see more interaction between the caregivers and the residents. I just personally think a few of the caregivers could use a brush up coarse on listening to my loved one or at least try and figure out what they might be trying to say. Meals are good with dessert after, juice or milk. They are almost done with a remodel, took out carpet put in hardwoods in the halls and dinning room, residents rooms are carpet, new paint (except patients rooms) it looks very nice. They do more activities with the assisted living side. In my opinion there's not enough activities. I feel they need that stimulation to keep their brains as active as possible, like when summer comes taking them outside into the courtyard it is fenced in. Also, they do have a nice outside area with tables chairs lots of flowers and greenery.

The times we have been able to see the community the cleanliness is great, and the staff members we have all encountered our wonderful and the care takers have great responses. During Christmas they brought in Santa and we were able to take a picture with him. The staff were very accommodating to us being able to meet with our loved one outside they had made for us, they have really done their best to accommodate our wishes.

Our loved one seems t o be enjoying the community, and the care services seem to be okay. They did have a couple of COVID outbreaks, but they handled it well. We do know they have started to offer more activities lately.

Everybody was friendly, very open, and very willing to help from the time we walked the door to the time we walk walked in the door. My advise to those looking for memory care, is don't wait, move them in when they still can understand. We chose this community because it was smaller, I liked the set up, the people were very caring, it was organized, and clean. I would recommend this community to other families.

We chose this community because the marketing staff was incredible, and the had visiting physicians who believed less in more with regards medications and she excelled and blossom back to herself. The man who oversees nursing was wonderful and helpful to our family. The unexpected end of life care was compassionate and exceptional.

My Mother spent almost 2 years at the end of her life enjoying all the benefits that this facility offers. The flexibility, atmosphere, activities, ease of get to doctors’ appointments, attention to medical requirements and personal services was very appreciated. The staff is very friendly and reacts quickly to any adjustments that are necessary. Access to management is incredibly simple and they work towards understanding the specific needs of my Mom., then implementing the desired results.

While looking into places for my father, this is one of the locations that we are pleased with so far. The staff is doing an adequate job with the needs that he needs and it was a smaller facility so it wasn’t so overwhelming. Even the other residents there are friendly and personable which I didn’t think would be an issue. Sometimes you see a person sitting by their selves eating at a table that sits four people, you could walk up to them and invite yourself to join. It’s a very “smile and handshake” atmosphere, considering the generation that is living there. The staff also does a good job keeping everything nice and clean. They clean his unit once a week. The whole staff is very friendly, knowledgeable, and seems to know what they’re doing. From the short time that we have been there, it’s been so far so good.

I [Removed] the care staff. They are rude and often times unprofessional. Special their care manager he is full of it and unprofessional. I think he might be new to the industry. Otherwise this place would have been great

Patriot's Glen is a wonderful and caring facility that is managed and staffed by people who genuinely care about their residents. They offer a high level of customer service and provide a "peace of mind" for those who have their loved ones living there. They work very hard to offer activities and events that make the residents feel welcome.

After many years of sub-standard care, we moved mom to Patriot's Glen. We are so happy we did. Don't go on just price to assume more cost means better care! The staff at Patriot's is kind and caring. The facility is well maintained and clean. Mom spent the last months of her life so much happier. Thank you PG for your professionalism and compassion. I cannot recommend you enough!

The lady that gave my loved one and I a tour of there community was very friendly and was on time to our appointment. I was just a little disappointed in the lack of knowledge that she had on the pricing and different package deals. We would have had to wait for another person to contact us and we just did not have that kind of time.

I have nothing but high praise for Patriots Glen. They took wonderful care of my mother and were very attentive to her needs. She loved the food, the staff and her room. She very welcomed and enjoyed the company of the other residents. Thank you Patriots Glen!

Overall pleasant. Not a job to the staff but a calling.

Patriot's Glen has proven very accessible and flexible. Each time we've called with concerns, they've been very responsive. They've been very patient while our family gets up the learning curve on how best to attend to my father-in-law's needs. They've also been a great sounding board during those rare times when the administration of having a loved one in assisted living becomes too complicated. My only critique has been that their staff is not very responsive via email. I've found that discussions on the phone are the most effective. I've also found that I must be proactive in his care needs, and ask questions when things aren't always clear to me. Reassuringly, they respond quickly and have excellent records that give me the comfort that his care needs are being addressed. Lastly, the activities director does a great job at engaging my reclusive father-in-law in activities he otherwise wouldn't participate in.

I am very happy with the care at Patriots Glen. It is a smaller place which means really good care and one on one attention from the staff to the residents. The place itself is very nice and clean, and everyone there is extremely friendly.

Our father was at Patriots Glen for 4 years. The kindness, respect and support he received during that time was excellent. Everyone seemed to go the extra mile to ensure his happiness. Thanks to all at Patriots Glen!