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I had a family member at this place for rehab, I cannot Say enough about the PT department who got my brother back on his feet after months of being bedbound!!!! Nursing staff was good and the food was awesome! Would highly recommend this place as the staff is very helpful and professional!... Read more
Park Crescent Healthcare and Rehabilitation Center in East Orange, New Jersey is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Located in central East Orange, NJ, Windsor Garden Care Center provides high quality skilled nursing and rehabilitative care for all your medical and therapeutic needs. We are proud to be one of a select number of facilities certified in the Eden Alternative, a progressive and person-centered...
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287 reviews8.4
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A Place for Mom has scored Park Crescent Healthcare and Rehabilitation Center with 8.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Park Crescent Healthcare and Rehabilitation Center has 287 reviews with an average "overall experience" of 4.2 out of 5.
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It is going well. They are doing well in therapy but my loved one needs therapy daily. She is not crazy about the food and the communication could be better. If I do not ask, they do not call me.
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Response from Park Crescent Healthcare and Rehabilitation Center
September 20, 2019Thank you for your review. Your feedback and support are greatly appreciated here at Park Crescent.
My stay went well. The meals have been fine but sometimes food is missing or I get things I did not order.
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Response from Park Crescent Healthcare and Rehabilitation Center
September 20, 2019Thank you for your review. Please reach out to us with any questions or concerns you may have.
My loved ones stay went well. She likes the meals.
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Response from Park Crescent Healthcare and Rehabilitation Center
September 20, 2019Thank you for your review. We really appreciate the feedback.
I like them there! My loved one loved a few of the nurses and she really enjoyed their care. She didn't complain except that she didn't get help with some of her personal medical equipment.
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Response from Park Crescent Healthcare and Rehabilitation Center
September 20, 2019Thank you for your review. Please contact us with any comments or concerns you and/or your loved one have.
Our stay has been fine but they should be clearer with giving information to the patients.
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Response from Park Crescent Healthcare and Rehabilitation Center
September 20, 2019Please reach out to us with this issue so we can be sure to improve.
They check on my loved one and give her her medication, but I would like more therapy and getting her up and out.
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Response from Park Crescent Healthcare and Rehabilitation Center
September 20, 2019Thank you for your review. We do our best to accommodate everyone here, please reach out so we can do so for you.
I have seen some improvement with my husband while he's been there. I do commend them for the progress he's made. I recently had a meeting with them and got some good information but before that didn't know what they were doing with him. I think the communication needs to be better to the family members and there needs to be more of it.
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Response from Park Crescent Healthcare and Rehabilitation Center
September 20, 2019Thank you for your review. Please reach out to us regarding these issues so that we can be sure to improve. Thank you for choosing Park Crescent.
I would recommend someone to come here. I go by what I see. I met people on other floors and they are happy here. I like the place but sometimes I do not like some of the workers. Sometimes I do not like the food but outside of that, I am okay.
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Response from Park Crescent Healthcare and Rehabilitation Center
September 20, 2019Thank you for your review. We really appreciate the feedback. Please reach out to us regarding any concerns you may have so we can be sure to address them. Thank you!
They didn't do anything good. They were supposed to have a plan in place for me and they didn't. My sister had a tour of the rehab, and she told them what my needs would be, they didn't have that planned at all.
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Response from Park Crescent Healthcare and Rehabilitation Center
September 20, 2019Thank you for your review. We really appreciate you sharing you and your love one's experience here at Park Crescent.
My mother was in this facility by wound care and healing. I give high recommendation to this facility, in our large experience with my mother, Park Crescent was the best out of all other facilities. The attention and professionalism together with empathy and compassion for not only the patients but their families as well is what makes this place so special.
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Response from Park Crescent Healthcare and Rehabilitation Center
September 6, 2019Margaret, we appreciate your kind review and recommendation. Thank you for choosing Park Crescent.
My mother was in this facility by wound care and healing. I give high recommendation to this facility, in our large experience with my mother, Park Crescent was the best out of all other facilities. The attention and professionalism together with empathy and compassion for not only the patients but their families as well is what makes this place so special.
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Response from Park Crescent Healthcare and Rehabilitation Center
September 6, 2019Margaret, we appreciate your kind review and recommendation. Thank you for choosing Park Crescent.
Everyone was hospitable and friendly. The food and service were good. Everybody provides great care to me and they talk to me.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 26, 2019Thank you for your feedback. Your review is greatly appreciated here.
The staff care was excellent, especially the CNAs!
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Response from Park Crescent Healthcare and Rehabilitation Center
August 26, 2019Thank you for your review!
My loved one has been there before. I like the staff's mannerism and the food is good. The social workers and nurses are caring. When he came back for therapy, the therapists remembered him! One of the nurses was very caring and he was cooperative. If there was a problem, he addressed this. When I was there he was beginning to eat and getting his appetite back. The meals seem to be nutritious and they give food according to his diet. The communication has not been a problem. I met the social worker and I signed the papers and I enjoyed that time. My concerns were addressed and I communicated with the nurses and his doctor as well.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 26, 2019Thank you so much for the detailed feedback. We really appreciate your review here at Park Crescent.
It is going well for my loved one there.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 26, 2019Thank you for your review. We really appreciate the feedback.
The staff takes care of me, that's for sure. They check on me constantly. The therapists have been coming in and helping me do exercises in my room. Everybody is nice, everybody. They see you, they say hello. They check-in at the beginning of each shift and let me know they'll be on shift with me. Even if they're not my nurse or aide they'll pop in and check on me. The nurses are doing their jobs and when I push my button they come. I had a problem with my food at one time but they straightened out. The food looks nutritious and well balanced. When I ask about something, they'll let me know or get the person who knows to come and answer for me.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 26, 2019We really appreciate the feedback. Thank you for choosing Park Crescent.
We were pleased with my loved one's overall experience here.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 26, 2019Thank you for your review here at Park Crescent.
Everyone is good and they treat my loved one well. I would most definitely recommend them. This is her place of choice whenever she needs rehab. She doesn't want to go anywhere else than here because the care she gets is excellent. She loves the nurses and the aides that take care of her. The only problem my mom has is that the beds are not comfortable. Everything else is on point. I think the therapists should come daily and get her moving instead of once or twice a week. Housekeeping is good. Every time I go there it's clean. You don't see any paper or leftover food. Even her room and her bathroom are always clean and the garbage is emptied regularly. She doesn't care for the food at all. There's only one option for each meal and you just get whatever they make. They always keep me updated. They have a meeting with family and my mom to let us know how she's doing, from the meals to the physical therapy. Everyone grades her progress, of every aspect of her care, I love that.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 26, 2019Thank you for your review and recommendation to Park Crescent. We really appreciate your feedback and support.
The staff is friendly and very helpful. My loved one felt comfortable there. The staff was always cordial and they would ask if it was a good time to put her in bed. They were really respectful of our time while visiting, same as with the nurses. They could have been better with keeping her clean. She didn't find the meals to be very appetizing in general. There wasn't any real taste. It could be healthier and better. If I was there I would get updates on how she was doing and what she was doing throughout the day, they knew who I was. I think they could do better with explaining what kind of medicine they were giving her and why, especially, why she should stay on those medications when she came home. I got a bit in the exit interview but it could have been written down.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 26, 2019Thank you for your honest feedback. We'd love to improve your loved one's experience here at Park Crescent, please reach out so we can do so.
I didn't have the best time there and I don't want to go back. The employees there are nice and when you press the button, they show up in a reasonable time. It's too crowded there, they're taking too many people and they cut the day short. Most of the nurses and aides were great! They had smiles and they didn't begrudge me on the service they gave me. It was clean and they had someone come in and mop the floors, and dust the blinds. The meals were not great but they were tolerable.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 26, 2019We apologize if you've come across any inconveniences here. Please reach out to us so that we can improve your experience here and give you the care and service you deserve at Park Crescent.
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A Place for Mom has scored Park Crescent Healthcare and Rehabilitation Center 8.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (973) 915-3386 to reach a resident at Park Crescent Healthcare and Rehabilitation Center.
To reach a resident at Park Crescent Healthcare and Rehabilitation Center call: (973) 915-3386
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.