Pacifica Senior Living Merced

My aunt wanted to move back to California to be near family. She is 89 years old and very picky and wants things done her way. Pacifica’s employees always try to satisfy her requests but not always as fast as she likes. Everyone is aware of her short term memory loss and is considerate when trying to help her. After 2 months she is now trying to mingle with the other residents and has made a few friends and is joining in some of the activities. She really enjoys family visits and outings.

I would recommend Pacifica Senior Living as a nice place for a loved one to stay. [name removed] at Pacifica has been a Godsend for our family. She addresses any concerns I have right away and is very good at coming up with solutions. The staff is extremely friendly and has made my Aunt feel like they are there for her. The facility itself is beautiful and feels more like a nice hotel and less like a hospital which was important to us. There are no funny hospital smells like at other places. All in all we have been pleased with the care that my Aunt has been receiving’ however, it is always important to follow up with your loved one and be in contact as much as possible so you can advocate for them when needed.

Overall, I feel my mother is safe there, but I would recommend looking at other facilities even if the price is a little more.

Toilet appears to have not been cleaned in the entire time my father has been in the facility and the sheets had not been changed. Floor dirty, sink dirty and other residents constantly opening his door and walking in confused and lost. Father in same clothes everyday I was there. I asked for a cleaning/showering schedule and got nothing. No one will return your calls and impossible to speak to your loved one. They are nice to speak with at the time, but afraid all for show. Saw no stimulation or activities and father seemed ignored due to others needing more attention. Concerned and need to move out soon.

My loved one is a resident at Pacifica Senior Living Merced. The staff are super helpful and friendly, like I've known them for a long time. Suggestion....the back door (outside) to the Sr Memory Living needs to be cleaned a little, it has spider webs, etc. Overall, things have been very good for my loved one at this facility and I would recommend the facility to family and friends.

The facility and help were very supportive, knowledgeable and helpful. [name removed] was amazing, receptionist and supportive nursing staff were attentive to Mom. I do think that the food menu could've offered more options for the residents to pick from. This was the first place that was referred to us from A Place for Mom and we would definitely recommend them to others!

Really do your homework and ask as many questions as possible before selecting Pacifica Merced. The staff are friendly, but the care is lacking. And I don't think it's' worth what we're paying.

My parents wanted to be in Merced. I'm happy with the care that they are receiving here. I would recommend them to friends and family.

The staff is very positive. Overall, it has been a pretty positive experience.

This is a great place; they provide almost all of the services that my father needs and it's a nice place to live. I would go there myself, in fact, I'm thinking of it for the future.

We had some issue with the community. At first we were excited that my loved one was going to be there. My loved one ended up falling multiple times during the stay. The community did assist the family with hospice. They don't have enough staff, and this was challenging to us. My loved one was never in their own clothes, and my loved one's jewelry went missing during their time at the community. After my loved one passed the community never expressed their condolences to the family and this was discouraging to us.

They need to work on their meals. They need to have more to offer the residents for choices. My loved one was in another community and the residents were able to order off the menu with what they wanted. This is what needs to happen at this community. Overall the staff and community are nice and friendly. This is a great place for your loved one. They have an activities director, but I don't know what activities they have available for the residents. The room, utilities, transportation for doctor appointments, changing of linens, laundry service, and all the meals are included in the monthly fee. There is an extra charge for medication management for my loved one. There is a point system and the less assistance your loved one need the less the monthly fee is.

Pacifica Senior Living fit just what my mom was looking for, she just needed a little place where she could be independent and all of her needs are taken care of. She has a studio apartment and it is very adequate for her needs. They do many activities such as crafts, cooking, trips to the store, etc. A lot of it has been hindered during to covid though. I would definitely recommend them to others who are looking.

They were very helpful in making a difficult situation go smoothly.

The community is willing to work with us. The community is beautiful and they are very good to my loved ones. The staff is friendly and they make sure my loved ones get outside and get to do what she likes the most. I would recommend this community to others.

I have been a resident at Pacifica Senior Living in Merced, CA for two years and I have been very satisfied with the staff and the care that I have received while l have lived here. Staff has been very considerate of my needs.

At first, I lived in Santa Cruz. I am 100 miles away. So I did not want to be here. Now, I give it a 5 star rate. I am safe and cared for. The staff is excellent and caring. My daughter toured and round this place

Very happy here.

The best place in Merced for your loved ones. They take great care of them. [names removed] are wonderful at taking care of their needs. [name removed] has gone above and beyond to make sure my father and I chose the right place for him.

I am a hospice nurse that visits this facility to care for patients. The building is absolutely beautiful, the staff are always warm and welcoming and my patients are always well taken care of.