Oakmont of Fair Oaks

My loved one is happy there and settled in. You need to ask every month for the itemization. They charge for every single thing. To try to get an itemized monthly breakdown is difficult. Apparently this is not uncommon in this industry.

1) housekeeping in residents rooms awful 2) activities very few, bus out of order for two plus months 3) staff some very good, some very rude 4) director almost never follows through with anything 5) food bland at best

I was assisting my mom look for a community for my grandma and we looked at Oakmont of Fair Oaks. We were very impressed with the friendly staff, activities that were going on and the food and menu options looked delicious. The marketing director introduced us to some of the residents who enjoy the same things that my grandma does. It really showed that she was listening and gave great advice on all of the obstacles we are facing. We WILL move my grandma to Oakmont of Fair Oaks, it’s a lovely place and we will enjoy our time spent with her there!

The one thing we weren't aware of is the traffic noise. They didn't warn us, and when we toured, we didn't notice it. But my mother complains about the traffic noise at night. There have been a few wrinkles with her medicine and daily routine. After some persistence, those things were fixed. I think that was just an initial calibration of them getting used to her needs. Things have been smooth since. The facility is good, and she has a pretty big apartment, which is nice. She seems to really like the food, although I've overheard some people say they serve too much chicken. But I imagine that's a pretty common comment you might get anywhere.

Oakmont is a newer facility so ever time we come to visit it is very clean and well maintained. The care will never be as good as it is at home, but the staff there are extremely friendly. The food is good, our loved one has been there for five months now and they have maintained their weight. We have been able to visit recently and last time we were there, there was a live singer playing the piano, and they were having the residents sit outside underneath their nice, shaded and comfortable patio. So far we do think the value is good, and everyone looks to be very well cared for.

Make sure you ask lots of questions so that you can make the transition is smooth. Make sure you talk to several different staff members and get to know who people are. I would definitely recommend this community to others

Although I could only see this facility in pictures, I talked to their sales representative numerous times, and she helped me to see through pictures and her actions how attentive and beautiful this place is. It is more expensive than some others, but shows in the quality of offerings. If you have a large nest egg for care, or have long term care insurance, please don't overlook this beautiful place. Of course people make the place in the end, but I felt like my dad would be happy here, and we worked out the costs in the end.

They are understaffed and weren't prepared for my husband's admission. They had poor communication and no care plan in place as well. The physical building is beautiful until you are living there and know that they don't clean the floors and there was pink and black mold in my husband's toilet. Appearances are really deceiving. When I asked about staffing, I was assured that is was sufficient, but it was not. They didn't follow through with any of their promises either. It was scary to think I was leaving my husband there without adequate supervision or care.

Wow, what can I say? This is the Cadillac of all the facilities. It has gourmet cooking, a full slate of activities karma field trips almost daily, a very comprehensive memory Care, huge apartments, a fabulous staff, the surroundings are very elegant and posh, the caretakers seem to understand dementia better then in other facilities. The marketing director explained the stages of dementia and how they care for 2 hours. Nothing is left undone, places spotless. There was nothing about this facility that I took exception with except perhaps the price. It was the most expensive and far out of our budget. As much as we like this facility we're going to have to can sit by and find something else. However this is the best you can get.