New Perspective West Bend

Once we took a tour and saw all they have to offer my mom was happy to move there. The move and paperwork was simple. My mom loves the staff, food and all the activities that are available. Very friendly, happy place to live.

I work her as a CNA/RST and these residents are getting good care. I've been doing this for over 50 years. Everything including activities are good. The meals need much improvement. Overall happy reisdent.

If I could give them a negative number I would. My mom passed away last October at new perspective. Their quality of care was awful. We paid for daily check ups to make sure she went to breakfast lunch and dinner. My mom wore adult depends and they were to empty her garbage every day, they did not enter her bathroom stunk of urine. They just didn't care for her very well. My sisters and I would go there. Take her to activities. Have lunch dinner whatever with her and nobody had been to see her all day. I started going there daily just to empty her . I wouldn't put my, worst enemy in that place. Right before my mother passed she pulled the cord for help. It was two hours before someone got to her and by that time she was gone.

We've had to follow up on things at times when it came to the care services. Excellent food. Although we don't see this used as much as we thought by the residents. Not the least expensive. Very nice but high cost. Yes, I would recommend. I would also recommend shopping around to see if any better values.

I recently moved a loved one here and he loves it. Great amenities, great food, and lovely staff. It is close to many stores and they have a bus for shopping trips. I would recommend New Perspective West Bend to anyone who is looking for a place to live!

They have a great sales pitch, but no follow through. Extremely poor staffing which leads to very poor care. My mother was seriously neglected and we constantly were having meetings with administrators and staff with no results. One administrator actually told us if it was their mother they would remove her. (Which we did, but unfortunately due to availability was not soon enough).

I recently moved my uncle to New Perspective. During the move, the community staff was very helpful and helped my family and uncle navigate the new community. He is very excited for his apartment and attending the activities at his new community.

New Perspectives is owned by an out-of-state corporation that runs everything by the bottom line. Food is poor quality. The building is poorly maintained. Batteries run out on call buttons and no one routinely checks. A serious air quality problem could probably be sorted if the ducts were cleaned and filters replaced. We ran air purifiers 24/7 but the problem persisted. We found a nest of bees in the air system. Shower water is barely lukewarm and I doubt it meets minimum state requirements. Routine daily wellness checks are skipped. I regret placing our elderly mother in New Perspectives. There are other places where the value for the cost is much better and quality care is provided.

The New Perspective Senior Living is a beautiful facility. The meals and dining service are excellent. The staff members we have worked with are very nice and accommodating. Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones.

Nice place with good caring staff.

Wanted to share our experience with people thinking of both Independent and Assisted Living options. We wanted to be proactive making a living arrangement that would work if one spouse needs Independent Living and the other, with a Neurological condition requiring first Independent then Assisted, with increasing hours until a Memory Care then Hospice may be needed, but all in the same building. We also wanted to live in the same apartment as long as possible. At New Perspective we found that place. Big enough for a wide range of care, therapies and Activities in and out of the building. Small enough to have that Family feeling. Staff is so friendly and caring. They are cross-trained in many positions so they are flexible meeting whatever needs come up. Come join us here, you won't regret it! In fact, it's also a wonderful place to work and, like other places, can always use more hands to fine tune our great organization.

The community is very clean and neat and the staff is just wonderful and so helpful. the food is great and they offer options, not just one dish. I would recommend this community to others based on my experience.

Our search was much easier with your assist. My sister has moved in and getting used to her new surroundings. All the other clients appear very happy after years of living there.

Mix of independent and assisted is great for my uncle who is at the minimum level of assisted care. Facility has heated therapy pool and on site physical therapy/fitness facility which my uncle will use. They also offered several monthly activities that interested my uncle. Finally apt included a small full kitchen with space for a table along with living room and bedroom and bath which will allow my uncle to bring his kitchen table too. Waiting list is 3-4 months which will give my uncle time to get his house ready for sale.

I have resided here just 2 weeks but it feels like a good fit for me. I am young (60 years old) but recent medical issues made it necessary to move out of the family home to a place that would be easier for me to navigate. Living alone since my husband died, my children were concerned about my physical well-being continuing to live alone. I wanted to remain in my community for a number of reasons. New Perspectives meets my needs and knowing some people who work here makes me feel more comfortable in a new place. I plan to be here a long time

I do not live here, but glad to be able to use the pool for therapy. When the time is right, this is the only place for me.

When arrived to tour the New Perspective Senior Living | West Bend, the tour guide was prepared and gave us a lot of information. We did not choose this community because it was more independent living than what we were looking for.