Mira Vie at Greenknoll

It presents well with a very friendly and happy and helpful staff. In my opinion, they are understaffed actually it is a fact, One staff member should not be in charge of over 100 assisted-living clients upstairs. That is unsafe. Also, there are lines to the elevator every meal with clients sitting in the hallway for long periods of time. Again due to being understaffed in my opinion for the amount of money that is handed to them, it would be appreciated if they hired more employees. It presents well during the day at meals, but I would suggest going there a few times unannounced. Again, one of the better places in New Jersey, unfortunately but for the price unrealistic, do not have enough staff at hand it is not fair to the client or employee that is overworked or under cared for.

Hello this is [name removed] and I love the Chelsea. They are very good and they have wonderful people working here everybody’s good and [removed] I guess. My favorite part is the activity room with all the activities that they offer. I love you guys take care bye.

Great care and friendly staff! We are very happy with our choice! My mom loves the activities and we love seeing all the social events on Facebook! My Mom wasn't much of a joiner prior to Chelsea, but the encouragement from the staff to attend the social events is nice to see!

My loved one is a resident at The Chelsea at Bridgewater and everything has been great. I would recommend this facility to others.

It is a high caliber facility, but like most places you still need to visit often and advocate for your loved one. The staff coverage is stretched thin in the late evening. Overall I would recommend The Chelsea at Bridgewater to others looking.

The compassion and care from the staff is excellent. They give it their all from the heart. Meals are somewhat of a challenge for second seating in terms of quantity. Prices are high for daily room rent.

The staff is friendly however; they are short of help. I feel they should not charge what they are charging if they can't find the help. For example, my loved one should be getting showers 2-3 times a week. Due to short staffing, she may miss a week or only get one that week. It is also difficult to get a hold of workers there. They don't return calls promptly. They also lost some of my loved ones laundry and then put it in her closet. They never told her it was there, so she was looking for it for a week. She seems to like it and made some nice friends there. She also runs a prayer group.

Based on the experience we have had so far, the building itself is nice and the rooms are good size. However the elevators need an upgrade and they could improve on their online billing. We would recommend The Chelsea at Bridgewater to other families.

The staff is extremely friendly and communicative. The housekeeping is great. The therapy teams are great. The facility offers Mental Health Support through Elderology. They also offer a special Medicare supplement through United Healthcare that has excellent benefits at a great rate. I highly recommend the Chelsea at Bridgewater. One of the top factors that made me choose it was the level of social activities offered and how happy the residents seemed when I visited. I haven't eaten the food, but according to my mom it can be institutional.

A family member was a resident and moved out. Cannot recommend this facility. Current Management is over her head and ruining the reputation of the facility. The staff lacks compassion and does not do their job. If you need any level of care, this is not the place for you. Don't ask the front desk for assistance, she is rude to guests and residents and not at all helpful. Residents appear to be sedated, constantly sleeping in wheelchairs at all hours. Would not feel comfortable with a loved one living here, wish my loved one had moved out sooner.

Needs a little more caregiver supervision and oversight.

This started off as a great option for our mother. In the beginning the lured us in with a "special" rate. After medicine and level of care additions the rate went up by half. The bills would come and we would have constant rate increases that eventually more than doubled our original fee. We decided to move our mother to another facility the day we watched a resident who was in the memory care unit fall, hit her head and get back up with NO reaction from staff.

The most diverse clientele of all the places I looked at. Very friendly. Leadership is very attentive and goes above and beyond to be helpful. The activities are great. Overall very pleased with the experience so far.

PROS: Very nice. Has outdoor space for dining. More then 25% of population is men which is good for our family. Close to family. Family members can stay over night. Staff are very friendly and seemed engaged. CONS: Does not have nurse dispensing controlled substance meds so would need to have pharmacy prepackage as daily med dose so would cost hundreds of dollars more per month.

This community is where my dad is and it's nice and clean. When we first got there they were very attentive. The food is good and he has options to choose from. I like that it is set back from a busy street. He does some daily activities. I didn't like that there was a fire drill and we asked 3 different people who worked there what to do and NO ONE knew the answer. I think the director should hold a meeting before a fire drill to be able to guide the residents.