The Residence at Basking Ridge

I decided that The Residence @Basking Ridge was the right place for my mother after visiting and reviewing all of the places within a reasonable driving distance. The management team was informative and responsive to my concerns during the decision making process and continues be months after mom moved in. They layout, food and care is top-notch. The engagement activities are wonderful. Most importantly, the staff seem to genuinely care about the residents

I would recommend this facility. It is clean, and every employee I've met has been very nice. We picked this community because of the Location - proximity to my sisters home and work.

Staff does not respond to phone calls or concerns. There is constant turnover of staff. We are on our third resident director, our second memory care director (a promotion from her previous job as receptionist), second head of “gourmet” dinning. Unfortunately the head of nursing hasn’t left, you’ll understand my comment the second you meet her. Among the countless promises they will make you during your tour, the bistro and third floor bar are not open over a year into business. You will be coaxed with promises of luxury, non-existent activities and the facade of pleasant people. They will quickly pressure you to add additional services and levels of care. All in all would never recommend and am looking at a new facility for my loved one.

I really did some amazing research, going to about nine facilities to find the perfect place for my mom. We are very happy with our decision at the Residence at Basking Ridge. Communication seems to be a problem, but they did just open in October so I have to be patient. Looking at the big picture, mom is cared for & happy and so am I. When we look at each other at the end of the day and both of us are happy with our decision, that means everything. It’s beautiful as are the people there, meaning residents and staff. The facility is absolutely gorgeous. I’m so happy for all the time that I spent looking for the perfect place and this is where we landed, HAPPILY!!!! I think improved communication at the facility will help my level of stress.

The meals that were served to the residents at the beginning were very good but now they are not as good since the chef has left. When it comes to the value for cost all assisted living is way too expensive in this country. Based on the experience we have had with The Residence at Basking Ridge, we would recommend this community to other families.

My Mom is very happy here. It is a brand new facility and she has been here just 2 months. The staff is very friendly and willing to help. The newness of the facility and much of the staff does lead to some slow response - especially in the dining room.

My dad has had a very good experience with The Residence At Basking Ridge. My dad was glad it was brand new, although that came with it's own issues, the opening was delayed many months.