Mera Rhodes Ranch

My stay so far two months has been very enjoyable. Very warm welcoming home like environment. Clean order free light field comfortable environment. The complementary room prior to moving in was a great benefit. Fellow residence were all warm and welcoming. The front office staff, are very knowledgeable and Willing to assist in any way they can to ensure comfort and safety. , The resident coordinator very friendly and provided. A warm and welcoming attitude and smile, radiated welcome from a friend. The maintenance staff have all been courteous, efficient and responsive. To all request in a timely manner. The building is very very well maintained. Inside and out.

Cleanliness is a 4 only because the windows on the upper floors are dirty by elevators and it looks bad. They also need some devote there. The entrance is pristine. Quality of care - 1. they have a ramp into the pool for handicap. But it's still extremely difficult to get out of the pool for handicap people they should have a lift., 2. Talking to Management over a week ago we asked for something to be put on the bars going down the ramp because they are so hot. They're burning your hands if you're trying to get in the pool while you're handicapped. We were assured that Maintenance would be contacted right away because they do have coverings to put on the bars, but as of yesterday over a week later, there was still nothing covering the bars. 3. The elevator on the second building is constantly breaking down. Since the move-in [date removed], the elevator has been closed and unusable three times. 4. I think a survey should be sent out to the residence to ask them. What the best times would be to have events. It seems as if there are a lot of different times where people are not able to attend. 5. If you are wheelchair bound, and if you have an Amazon box come in, often it's put in the top lockers where it's unreachable for somebody who is handicapped.) Food: I am unable to write food because they don't really have food there unless there is a potluck or something so I'm not able to write Activities- it seems like there are a lot of nice activities, but the times are not always workable and that's why I suggested a survey for the residence to fill out on times. Suggestion, however, a lot of residents don't seem to want to get together because a lot of the events include alcohol or it seems like the event is revolving around alcohol, so it would be better if the event of revolved around something else but then alcohol is available people can bring their own. I feel the value for the one bedroom is good, especially with all of the amenities. However, getting into the larger units I feel it's a little bit overpriced for an apartment.

Easy application process and great support from staff. Staff helped us find the right apartmemt for dad and they added some concessions for fast move-in. Only drawback for the Mera Rhodes Ranch location is the construction of a new complex that has begun next door.

The apartments are gorgeous and the community is very warm and welcoming. My mom is constantly active with either community activities or social groups in the community.

She is in a 55+ active community apartment. They don't offer care or food. But it has been an amazing place for her! She has made lots of friends and is very social, which has been great for her Parkinson's. Her doctor has had an at home nurse stop in on her a few times and she has also had a physical therapist come to her apartment to help her with learning some exercises. Her 1 bedroom apartment is around 615 sqft. She pays $[removed] for that. It includes community events a few times a week, plus community members have started clubs and host their own events. She pays utilities on top of that, but they have been very minimal.

It seemed like a beautiful community. We asked for one room and for it to have disability hands in the shower. The first apartment was suppose to make it easier for my mom to get around but that request was ignored. Instead, she got another apartment assigned to her that didn't have want was needed. Overall, some of the issues we have had is that deliveries have to be before 6pm or the doors are close. No one can get in, not even EMS and FIRE. I have seen where EMS and Fire has tried to come in but there is no way for them to get in so someone had to let them in. That is a major risk for anyone 55+ and older. Management and other staff has turned over a few times. No one is there just in case of emergency. They don't work past their hours.