Legacy House of Park Lane

It was a nice facility in a nice area that was close to home and where my sisters live. Respite stays seemed to be something they had experience with and were prepared for. I really liked the marketing rep that we met with. She spoke to my mother instead of only to me, the caretaker. She asked my mom about her interests, likes and dislikes. No place is perfect and my mother did not love it there. She won't love anyplace that is not her home! She did not care for the food or the noisy furnace in the room. I liked that they had a lift recliner in the room and comfort height toilets.

Neighbors and workers are very kind and helpful. We have made lots of good friends. Activities are fun and enjoyable. Thank you to Legacy friends and neighbors for making our daily experience full of relaxation.

I have recommended Legacy House to several people. I plan on moving my wife and myself there when out multi-level home no longer functions for us. That's as good a recommendation as I can give.

The experience of moving from out of state is so stressful and as a new resident of community living, I was so relieved to find you have such a helpful & kind staff to relieve that stress. Their protective approach in welcoming me and making sure I was getting my needs addressed have been outstanding. As I settle into my new surroundings, I look forward to meeting more of your staff as well as my fellow residents to help make this my "home."

Beautiful, new facility with many activities. We were on a waiting list for years in another state and got in with Legacy House Park Lane within two weeks with better care and pricing. They honestly try to integrate the Memory Care unit with the Assisted Living side. They were just reaching full staffing during the period we were settling my mom in, so there were some bumps as everyone came up to speed, but the staff strived to do their best and made adjustments or corrections as needed. I appreciate the onsite services such as medical, dental, religious, etc.

Since arriving here we were welcomed warmly. Daily there is a printed guide for each days happenings. The staff always responds quickly to any special reed or request. At meals, most residents greet each other, and find special friends to enjoy a meal with.

Well, there’s been a couple of issues I couldn’t be more pleased with the care of my wife is receiving at Legacy Park, Farmington. Any concerns or issues? I’ve heard of them dealt with immediately inappropriately I would highly recommend anyone meeting, assistance.

My mother needed a care facility fairly quickly and everyone at Legacy jumped into action and was so kind in doing so. The place is clean, organized, and had everything she needed. I highly recommend it - 5 stars.

The quality of CNA's from Legacy is generally very good, but there are too many CNA's from [vendor removed] that are not qualified and do not have a commitment to the facility or patients. Three times I have waited an hour to get help. 5 times they forgot to close my leg or hight bag. Floor dust ruffle & sheets wet.

excellent

Very caring staff aids, nurses, dining room and management.

my stay has been excellent, I really like the people and they have great coffee here

When picking up patient after calling she is not ready. On [date removed] for example had slippers on not shoes did not have hearing aids in and was not in a coat. Usually without coat delays picking her up.

Both my wife and I are very happy and contented here.

I believe you are taking great care of my wife. The nursing staff is very caring.

I have been impressed on every level with the care and professionalism of the staff at Legacy Park Lane. It was a perfect decision to move my brother here. We would absolutely recommend this community to other families and we have already done so!